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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
VIP Access

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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillow-top beds, free minibar, in-room safe, desk
On the beach, white sand, sun-loungers, beach umbrellas
Lobby
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪7 min drive‬
  • Mujeres Beach
    ‪8 min drive‬
  • North Beach
    ‪91 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillow-top beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • All-inclusive
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4.5 out of 5, Wonderful, (299)
The price is CHF 796
for 1 room
includes taxes & fees
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About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
The free breakfast at Majestic Elegance Costa Mujeres – All Inclusive gets high marks from our customers. During your stay, you'll be close to Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 12 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Flavors, one of the property's 7 restaurants
  • Take a swim in the 12 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to manicures and pedicures, massages or body treatments at Blossom
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and fitness classes
  • Guests love the restaurant and breakfast
  • 7 minutes by car from Playa Mujeres Golf Club and 8 minutes from Punta Sam Ferry Terminal
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2306 out of 3259 reviews
Rating 8 - Good. 499 out of 3259 reviews
Rating 6 - Okay. 257 out of 3259 reviews
Rating 4 - Poor. 104 out of 3259 reviews
Rating 2 - Terrible. 93 out of 3259 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Joanne

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here 2 years ago and it was gorgeous. This visit you could see the ceilings coming down throughout all areas, stains, gym didn’t have enough free weights. For the money we paid for the adult section it just didn’t live up to our first visit.
Stayed 6 nights in Oct 2024

8/10 Good

Larisa

Liked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

austin, Herriman

Stayed 5 nights in Nov 2024

10/10 Excellent

Sheila Serrano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Gustavo, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After traveling to Cancun for over 25 years, the room upgrade we received made it the best vacation ever. The room exceeded our expectations. The ocean view was spectacular. The room was spacious and had a Jacuzzi on the balcony. It was delightful. The room we were given thanks to Expedia giving us the VIP honor is the Club Junior Suite Ocean Front. I hope you can experience staying here. We would like to thank the two butlers, whose names I don't remember, but they were always attentive to our needs.
Stayed 7 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Great service, food, drinks & beach!!! The spa's hydrotherapy with mini massage and cenote was very relaxing as well! I would highly recommend!
Stayed 7 nights in Dec 2024

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great small resort where you can be on the best beach of Cancun only 5 minutes away from any room.
Stayed 7 nights in Nov 2024

10/10 Excellent

Shawkat, Lafayette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was absolutely incredible. Every dish was a masterpiece, bursting with flavor and creativity. The staff were incredibly friendly and attentive, anticipating my every need.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sterling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first time in Mexico I had a great experience. Everyone was so friendly and welcoming to us. From the food/buffet, entertainment, room, and extra services everything was a 10/10. We really enjoyed our time there and can’t wait to come back. Thank you Majestic!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ori Shlomo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families or couples
Stayed 5 nights in Dec 2024

8/10 Good

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Jakub

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent resort would definitely go back again
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 3rd time in the last 4 years we have come to Majestic Elegance. We love it! The staff is so friendly, the rooms are exquisite, the food is phenomenal, and the climate is eclectic. We are definitely coming back. Each time we've traveled with a party of 3 - 7 people and everyone fully enjoyed their time at this Majestic Resort in Cancun. See you next year!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Staff were very friendly and attentive upon arrival all the way through departure. Food was delicious. Can’t wait to go back.
Stayed 6 nights in Dec 2024

8/10 Good

Tamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great, and the service exceeded our expectations with special recognition to Oliver and Estrella from the entertainment team. Their energy, charisma, and dedication made every activity a blast. Whether it was daytime events or the incredible nightly shows, the entertainment team truly elevated the experience. The performances were spectacular, often featuring what appeared to be professional outside talent—absolutely stunning! Oliver, in particular, went above and beyond—not only keeping us entertained but also checking in on us, asking if we needed help, and even personally guiding us to places we were looking for. He truly stood out with his exceptional care and attention. Everything about the resort was top-notch. The room cleaning, butler service, and all the restaurants were fantastic, with the Japanese restaurant being our favorite. The amenities were also excellent, from the many pools to the lively entertainment and extremely well kept grounds. The only downside was an unpleasant experience at one of the souvenir shops—the one with the trinkets, not the clothing shop (where the staff was wonderful and very helpful with finding sizes). Unfortunately, the lady at the trinket shop treated us rudely, assuming we didn’t understand Spanish. She made no eye contact, and her unwelcoming attitude even persisted after we made a purchase. It was disappointing, especially considering how friendly and professional the rest of the staff was.
Stayed 5 nights in Dec 2024

10/10 Excellent

Onieara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay the staff was great the food was amazing ! ( only 1 place we didn’t like ) . Have top shelf bar options . Book now !
Stayed 4 nights in Dec 2024

6/10 Okay

Derek

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Jamal

Travelled with partner
Liked: Staff & service, property conditions & facilities
They mix the food, pork and beef is the same thing for them
Stayed 7 nights in Nov 2024

8/10 Good

Murat, Auburn Hills

Travelled with family and small children
We had good experience, however me and some of my friends got food poisoned, not sure if it is from water, or chicken. This is the only not satisfactorily experience!
Stayed 6 nights in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay, wonderful time especially for the purpose of relaxation! Our bar waiters - Jose, Reyli, Isai and Angel were PHENOMENAL. Go find them by the Club Infinity Pool or by the Tiki Bar in front of the beach - literally the best service I’ve ever seen, extremely personable and kind with the best personalities. They were extremely attentive of our needs - from ensuring we got the perfect spot and the best view to the most delicious drinks and food! We purchased a beach-side cabana package with a very long itinerary on an extremely windy day but these 4 guys made it all happen. Our butler, Aaron was truly superb. He was only our butler for about a day right before the end of our week stay but he was definitely AMAZING. The resort has a communication channel between guests and staff via mobile device, Aaron was not only responsive but accommodating as well. He was able to help us prepare for our trip back home and also enjoy our last day by the swim up bar. I completely understand why people return to this destination!
Stayed 5 nights in Dec 2024

8/10 Good

Jonathan

Stayed 7 nights in Nov 2024

6/10 Okay

Maria

Travelled with family, Travelled with group
Customer service was awful, food was ok, drinks were weak and I barely drink. No food service by pool or beach area and we couldn’t keep our bracelet as we do at other resorts.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jason, Weyburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was awesome. The food was great. Especially at Kabuki. Ricardo was our chef and it was the best meal I’ve had in a long time. Wasn’t crowded and could always find a good spot by the pools or at the beach to sit. Would recommend to everyone
Stayed 7 nights in Dec 2024