"We stayed for 3 nights for family trips, and by far this is the best hotel that I have ever stayed in Indonesia. The staff is super friendly, always greet all the guest warmly and always try to be helpful. The rooms are nice, and the access to the very big mall is very helpful. Definitely a place ..."

"Wonderful hotel! Very friendly and helpful staff! Direct access to largest Mall of Indonesia!"

"Check in and Breakfast staff were very friendly and helpful, many thanks an Alfany and his team at the breakfast buffet, it was delicious. A lot of restaurants with great food also in the nearby shopping mall."

"Very kind staff at reception, house keeping and restaurant. Nice rooms, good AC, good spa. Recommendee in Surabaya"

"Alle Mitarbeiter waren sehr aufmerksam, hilfsbereit und freundlich. Das Zimmer ist geräumig, modern, luxuriös und sauber. Das Badezimmer ist fantastisch, Das Frühstück ist fabelhaft und bietet eine große Auswahl. Wer in Surabaya unterwegs ist, dem kann ich dieses Hotel nur empfehlen. Ich werde auf ..."

"Die behielten sich selbst beim Frühstück die Kaffeevorliebe vom Tag vorher. Ein solches Frühstück s Buffet habe ich so noch nicht gesehen."

"All staff at the property were amazing. They did a great job"