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The Cumberland Hotel - OCEANA COLLECTION

4.0 star property

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Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

Exterior
Double Room, Balcony, Sea View | Desk, iron/ironing board, free WiFi, bed sheets
Double Room, Balcony, Sea View | View from room
Beach nearby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF
  • Bournemouth Beach
    ‪7 min walk‬
  • Bournemouth Pier
    ‪15 min walk‬
  • Bournemouth International Centre
    ‪15 min walk‬
  • Southampton (SOU)
    ‪37 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Crash Pad Single Room

Crash Pad Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Crash Pad Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Balcony, Ocean View

Superior Double Room, Balcony, Ocean View | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Balcony, Ocean View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Double Room

Compact Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Balcony, Sea View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Balcony, Ocean View

Family Quadruple Room, Balcony, Ocean View | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, Balcony, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Comfort Family Triple Room

Comfort Family Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Family Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Triple Room, Balcony, Ocean View

Family Triple Room, Balcony, Ocean View | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room, Balcony, Ocean View

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for King Suite, Balcony and Ocean View

King Suite, Balcony and Ocean View | Desk, iron/ironing board, free WiFi, bed sheets

King Suite, Balcony and Ocean View

  • 53 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Suncliff Hotel - OCEANA COLLECTION

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
3.6 out of 5, Good, (1002)
The price is CHF 89
for 1 room
includes taxes & fees
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About this property

The Cumberland Hotel - OCEANA COLLECTION

Beach fun in outdoor pool, near Bournemouth Beach
At The Cumberland Hotel - OCEANA COLLECTION, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
The Cumberland Hotel - OCEANA COLLECTION offers 108 accommodations with coffee/tea makers and a hairdryer. Plasma televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages.
Our customers tell us that they can't get enough of the helpful staff at The Cumberland Hotel - OCEANA COLLECTION. During your stay, you're just a quick walk from Bournemouth Beach. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Mirabelle
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with deep-tissue massages, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth Pier
  • Dogs welcome for a fee (restrictions apply)
The Cumberland Hotel - OCEANA COLLECTION offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1970 square feet (183 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Cumberland Hotel - OCEANA COLLECTION. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Mirabelle – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Bar Ventana Grand Cafe – This poolside brasserie specialises in British cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Late-night fare is available from 24-hour room service.

Languages

Afrikaans, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Ventana Grand Cafe
  • Mirabelle

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's dinnerware
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,970 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):
  • One of the swimming pools
  • Spa
The following facilities will be closed during January, February, March, April, December and November:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 1003 reviews
Rating 8 - Good. 368 out of 1003 reviews
Rating 6 - Okay. 176 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Judit on reception was exceptionally helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with partner
Nice hotel in good location. Staff are really excellent. Cocktails amazing. Lift very small but functional. Car park tiny but can share adjacent hotels facilities. Would definitely return there.
Stayed 3 nights in Nov 2024

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
'Comfort' room very small.
Stayed 1 night in Oct 2024

4/10 Poor

Nkululeko

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Nick

Travelled with family
Disliked: Property conditions & facilities
Balanced View
Price was discounted on line the following day from booking. Hotel eventually made a gesture. Nicely presented room / decor. Maintenance was POOR. Some staff members were Excellent.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk from the railway station, I enjoyed the cliff top location, 20 minute walk to Bournemouth centre in one direction, Boscombe the other way, Reception staff were very nice, I was given a complimentary room upgrade which was very much appreciated Didnt have breakfast so unable to comment on food I had a very enjoyable stay
Stayed 3 nights in Oct 2024

6/10 Okay

Luke

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yvette

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2024

6/10 Okay

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with our stay here.
Stayed 4 nights in Sep 2024

4/10 Poor

Adam

Stayed 2 nights in Jul 2024

2/10 Terrible

Darren

Stayed 1 night in Aug 2024

4/10 Poor

Manikar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options are very limited. Lift is very small. The facilities are not good.
Stayed 2 nights in Aug 2024

8/10 Good

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Another lovely stay at the Cumberland, very clean, good facilities-bar staff a little Slow and uninterested and sometimes rude, reception staff wonderful as always! Would definitely recommend!
Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a very good stay the fact that you have use of neighbouring hotels is a very good thing
Stayed 2 nights in Aug 2024

10/10 Excellent

Geraldine

Liked: Amenities
I had a few issues when i first arrived but the lovely manager soon put those straight It was lovely to feel listened too, Food in this hotel is amazing both restaurants are well worth a visit Pool area a lovely touch as well
Stayed 3 nights in Aug 2024

10/10 Excellent

Shahin

Stayed 2 nights in Aug 2024

4/10 Poor

beauty

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Broken tiles next to the toilet, broken shower as water leaks from the top. Room was tiny. Overpriced for what it was. Won't be returning.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoration could be better but everything was clean and tidy
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaside Vikend
I stay in Hotel Cumberland from 08.08.2024 - 11.08.2024. I enjoyed nice weekend near seaside. Like every year. I take single room 103. Room was nice and tidy Very clean. I enjoyed breakfast and dinner. I have nice time in Bournemouth seaside. Like every year. Thanks for nice relaxing time in Hotel Cumberland.
Stayed 3 nights in Aug 2024