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El Cid La Ceiba Beach

3.5 star property

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Photo gallery for El Cid La Ceiba Beach

Outdoor pool, pool umbrellas
Land view from property
Lobby
View from room
On the beach, beach umbrellas, beach towels, beach massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600
  • Cha'an Ka'an Observatory of Cozumel
    ‪8 min walk‬
  • Villa Blanca Reef
    ‪12 min walk‬
  • Discover Mexico Cozumel Park
    ‪17 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Garden View

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, Garden View

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Room With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room With Garden View

Premium bedding, in-room safe, desk, blackout curtains

Room With Garden View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite With Garden View

Premium bedding, in-room safe, desk, blackout curtains

Suite With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Room With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Similar properties

Pool

El Cid La Ceiba Beach All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Restaurant
4.2 out of 5, Very good, (705)
The price is CHF 225
for 1 room
includes taxes & fees
8 Mar - 9 Mar
El Cid La Ceiba Beach All Inclusive

About this property

El Cid La Ceiba Beach

Family-friendly resort on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at El Cid La Ceiba Beach's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
El Cid La Ceiba Beach offers 60 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, El Cocay. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at El Cid La Ceiba Beach, you're just a quick walk from Arrecifes de Cozumel National Park. Enjoy features like 2 restaurants, a full-service spa and an outdoor pool.
  • For dining with a beachfront location, stop by La Chopa Loca Restaurant, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body scrubs or hydrotherapy at El Cocay
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Just a 4-minute drive from Punta Langosta Pier and a few minutes from Chankanaab National Park
El Cid La Ceiba Beach offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre and a meeting room are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly El Cid La Ceiba Beach.

Smoking is allowed in designated areas at this 3.5-star Cozumel resort.

La Chopa Loca Restaurant – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Trattoria Da Salvatore – This beachfront restaurant serves lunch and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • La Chopa Loca Restaurant
  • Trattoria Da Salvatore

Things to do

  • Beach volleyball
  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ceiba Beach
El Cid Ceiba
El Cid Ceiba Beach
El Cid Ceiba Beach Cozumel
El Cid Ceiba Beach Hotel
El Cid Ceiba Beach Hotel Cozumel
El Cid Cozumel
El Cid La Ceiba Cozumel
El Cid Ceiba Beach Resort Cozumel
El Cid Ceiba Beach Resort
El Cid La Ceiba Beach Resort
El Cid La Ceiba Beach Cozumel
El Cid La Ceiba Beach Resort Cozumel

El Cid La Ceiba Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1008 reviews
Rating 8 - Good. 316 out of 1008 reviews
Rating 6 - Okay. 166 out of 1008 reviews
Rating 4 - Poor. 78 out of 1008 reviews
Rating 2 - Terrible. 47 out of 1008 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and outdoor amenities are awesome. The room is rather bland and dated but still has great views.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard, Medford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff accommodated our request to put us in the north section of the hotel. We visit often and they remember us and make us feel at home. This property is very convenient for us to get to Marina Fonatur
Stayed 2 nights in Sep 2024

10/10 Excellent

Ma B. Beltran

Stayed 1 night in Sep 2024

10/10 Excellent

Beyonce

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and welcoming . The aesthetic of the hotel and area was beautiful and well put together. Lots of shopping options
Stayed 1 night in Aug 2024

10/10 Excellent

Chinonso

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to be, especially with your family, the services are good and the staffs are very friendly and polite..I enjoyed the food as well.
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service
Basically its an old hotel on the water at a very fair price. The staff is great, the food is fine and drinks are not pricey. It's not the Hyatt but spend your money on other things! I will be staying there again in the fall.
Stayed 2 nights in Aug 2024

2/10 Terrible

Yolanda

Stayed 3 nights in Jul 2024

8/10 Good

maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, had issues with the whole all inclusive thing since apparently that is a separate charge. Close to many shopping options but they only seemed to open on the days that the cruise ships docked.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, the staff was very attentive and accommodating. Also, they were well prepared for the hurricane.
Stayed 5 nights in Jul 2024

10/10 Excellent

geno

Stayed 5 nights in Jul 2024

4/10 Poor

Valerie

Stayed 3 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Best value in Cozumel, in house dive shop run by a true Gentleman. Great spot!
Stayed 2 nights in Jun 2024

2/10 Terrible

Joel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have been going to El Cid consecutively for some time now. Booking with Expedia sucked because I thought I selected the All Inclusive which is what I searched but apparently Expedia just generated everything. It wasn’t until I was informed at the hotel that they said it had to have All Inclusive in the listing and of course no refunds. Guess my fault for not noticing. I had previously stayed 4 weeks earlier with the all inclusive and paid only $175. My booking this time was $121 so I asked if they could just upgrade me to the price I had paid before since it was an accident I meant to book the All Inclusive. They then tried to tell me it would be an additional $180 plus taxes for myself and a guest. 4 weeks earlier was $175 and now it’s $300. So decided it wasn’t worth it. Then to top it all off, my guest left a ring in the room with tremendous sentimental value. She called a few hours after checkout to see if they found it (which it was left in an obvious spot) and was informed nobody from house cleaning found anything. I highly highly doubt that is true but what can we do. Needless to say I will not be back and everyone I work with in the cruise industry I will inform to avoid this place at all costs.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Fonatur Marina. We come over to the Island for the weekend from PDC for diving often
Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Awesome hotel, staff, location and amenities!! Restaurant on site, pool, beach, activities and the most wonderful staff!! I will definitely return again!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

365

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service excellent
Stayed 3 nights in Apr 2024

8/10 Good

Kristalle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Third time staying here so pretty comfy with the property
Stayed 6 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for an overnight stay from the mainland.
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for price. The rooms are clean and the amenities are nice. I really enjoyed the shows they had. The fire show was actually very impressive.
Stayed 4 nights in Apr 2024

2/10 Terrible

Lena

I booked this hotel as part of a flight/hotel package. The transfer was ultimately deemed "invalid" by both the travel agency and the hotel given the distance and necessary travel time between the airport and the hotel. As a result, I was promised a special waiver to provide me with a refund for the stay as I would not be able to reach the hotel. Despite confirming the impossibility of the transfer, the hotel denied my fee waiver and charged me the full cost of the stay for a trip I was never able to take. I was charged for three nights and I never even stepped foot on the property. Extremely poor customer service. Look elsewhere.
Stayed 3 nights in Apr 2024

4/10 Poor

Kathleen J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NOT recommend this hotel. They cater to cruise ship people and not the people who are staying at resort. Once cruise ships leave, everything is closed in this area and no place to eat or seek entertainment unless you go downtown. Reception staff was not helpful, we complained about our beds having holes in the middle, only after multiple complaints one bed was fixed. They charged us an extra tax fee per night that went into play in 12/23. We booked our hotel pkg in 10/23 prior to this extra fee. We were told we should have been given option to decline this fee and we were not given this choice and they refused to refund our money. We were not all inclusive so we paid everytime we ate or drank at the hotel. During check out they wanted to charge us again for what we had the first day when we were at pool because pool wait staff did not mark it as paid. We had to argue with them and have other wait staff confirm we paid each time we consumed something. Reception staff was not friendly or accommodating. Food was good at El Cid, the activities director was fun and engaged with guests staying at hotel. But I would not recommend this hotel
Stayed 7 nights in Mar 2024

10/10 Excellent

Carlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, near shops and ships. Fun to watch ships. One not so good thing is shops schedule is ships schedule.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
how easy is to move around and get to the main hotel ammenities. Snorkeling, this are is impressive.
Stayed 1 night in Mar 2024