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HOTEL IL PALAZZO

4.0 star property

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Photo gallery for HOTEL IL PALAZZO

Lounge
Lounge
Buffet
Superior Room, 1 Queen Bed, with Balcony, Non Smoking | Down duvets, in-room safe, desk, laptop workspace
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3-13-1 Haruyoshi, Chuo Ku, Fukuoka, Fukuoka-ken, 810-0003
  • Canal City Hakata
    ‪6 min walk‬
  • Kushida Shrine
    ‪7 min walk‬
  • Tenjin Underground Mall
    ‪9 min walk‬
  • Fukuoka (FUK)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room,1 King Bed, with Balcony, Non Smoking

Deluxe Room,1 King Bed, with Balcony, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Deluxe Room,1 King Bed, with Balcony, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, with Balcony, Non Smoking

Superior Room, 1 Queen Bed, with Balcony, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, with Balcony, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Queen Room

Down duvets, in-room safe, desk, laptop workspace

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King With balcony

Down duvets, in-room safe, desk, laptop workspace

Deluxe King With balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room with Balcony

Down duvets, in-room safe, desk, laptop workspace

Superior Queen Room with Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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About this property

HOTEL IL PALAZZO

Riverwalk hotel with free breakfast and 24-hour front desk
A restaurant, self parking and coffee/tea in a common area are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include concierge services, a 24-hour front desk and multilingual staff assistance.
HOTEL IL PALAZZO offers 77 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 50-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at HOTEL IL PALAZZO, you're just a quick walk from Canal City Hakata. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the buffet restaurant
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Within a 10-minute walk of Canal City Hakata and Tenjin Underground Mall
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly HOTEL IL PALAZZO. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of HOTEL IL PALAZZO was completed in October 2023.

Smoking is allowed in designated areas at this Fukuoka hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
ラウンジ 「EL DORADO (エル・ドラド)」 – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,500 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ラウンジ 「EL DORADO (エル・ドラド)」

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Il Palazzo Fukuoka
Il Palazzo Fukuoka
Il Palazzo Hotel
Hotel Il Palazzo
HOTEL IL PALAZZO Hotel
HOTEL IL PALAZZO Fukuoka
HOTEL IL PALAZZO Hotel Fukuoka

HOTEL IL PALAZZO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 302 out of 623 reviews
Rating 8 - Good. 225 out of 623 reviews
Rating 6 - Okay. 69 out of 623 reviews
Rating 4 - Poor. 23 out of 623 reviews
Rating 2 - Terrible. 4 out of 623 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Outstanding!
Stayed 5 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Property conditions & facilities
Clean and stylish
Stayed 1 night in Nov 2024

8/10 Good

Andy

Liked: Staff & service, amenities, property conditions & facilities
Very nice and modern hotel. Has a particular vibe that may not be for everybody, but is thoughtfully designed and the in-room tub is so nice. Dinner was included in the fee which I didn’t realize and was nice, even though it was nothing special. Attentive service, sometimes too much. Lost a star because the thermostat doesn’t go lower than 23 degrees, which I found hot and uncomfortable. After some prodding they overrided my unit so I could lower it, but you should be aware that could be an issue.
Stayed 4 nights in Nov 2024

6/10 Okay

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Quinn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing definitely look forward to my next stay there
Stayed 2 nights in Sep 2024

10/10 Excellent

HYEONMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I I think the greatest strength of this hotel is that all the staff do their best for the customers until the end. The spacious rooms, cleanliness, and stylish remodeling are already mentioned in many reviews. It was really great. I booked a full board for meals, but I only enjoyed breakfast, so I don't have much to say about the food. It wasn't very diverse, but it was sufficient for breakfast, and both Western and Japanese food were good. (However, the French toast was not as good as other hotels, but the cappuccino was good.) I have stayed at more than 10 hotels in Fukuoka, but the staff here were particularly friendly. When I checked out, I asked a staff to call to cancel a restaurant reservation and he helped me. Also, when I picked up my luggage from the storage for hours and got into an Uber, two staffs came out to help me carry my luggage, so I didn't have to carry my heavy luggage. I really remember how they continued to work hard for their customers even after check-out. I definitely want to visit again next time.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely something special. It was so clean and puts you right in the middle of everything good in Fukuoka. Staff at this hotel were so friendly and went out of their way to make this a spectacular stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Yoon Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied!
Service was top class. Really friendly and accommodating staff. We thought only breakfast was included but the restaurant buffet was free of charge all day long.
Stayed 4 nights in Jun 2024

8/10 Good

FEDIR

Stayed 1 night in Apr 2024

10/10 Excellent

Kyoichi

Stayed 1 night in Feb 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas Tat Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and facilities are new
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the unique design elements of the hotel, as well as the extra bonus of all meals being included. The room was comfortable and the food tasty. Location is convenient to shopping and dining, if you choose to eat out for a change of pace.
Stayed 3 nights in Dec 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Interesting modern architecture and simple luxury. You will not go wrong here.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel and staff. Quite luxurious.
Stayed 2 nights in Nov 2023

10/10 Excellent

eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best bed we had in Japan!
We chose this hotel because we stayed at one of the company’s other hotels, The Knot in Hiroshima, and had such a wonderful experience; their staffer Charlie recommended we stay at Il Palazzo and we were grateful he did. While The Knot has everything fun on the top floor, this hotel has everything fun on B1. And given some of the 4-star rated hotels we’ve stayed in, this I consider a 5-star. The hotel is in a great location with so much nearby. It’s beautiful and the rooms are big, super comfortable and with a phenomenal western bed!! But the best part was honestly the staff. Our room included complimentary breakfast, lunch and dinner and there we met to Mr. Tomoyuki Kuwata (Tomosan) who was incredibly kind and helpful! Serrah and the other staff (I’m sorry not to remember their names) were always smiling and asking to help.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexander

Stayed 1 night in Nov 2023

10/10 Excellent

Takako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and best service among the hotels I’ve stayed in the past. Located in central Fukuoka and walking distance from many restaurants,bars and shops Complimented rides to central station and airport.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation I’ve had in entire japan All hotels 🏨 should get training and learn from this establishment Great job
Stayed 7 nights in Jul 2021

6/10 Okay

Alysia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is good which is in the middle of Nakasu (downtown of Fukuoka). The room esp. bath room is spacious.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller
it was good, very convenient and breakfast was great
Stayed 1 night in Mar 2021

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2020

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The location was great
Stayed 1 night in Mar 2020