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Villas HM Palapas del Mar

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas HM Palapas del Mar

Aerial view
2 outdoor pools, pool umbrellas, pool loungers
Junior Suite sea front and private pool: 2 queen beds | In-room safe, desk, free cots/infant beds, bed sheets
Free daily self-service breakfast
Standard Room | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Holbox Beach
    2 min walk
  • Holbox Church
    12 min walk
  • Tamashi
    3 min walk
  • Club de Playa Mantarraya
    5 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite Superior sea front: 1 king bed or 2 queen beds

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite Superior sea front: 1 king bed or 2 queen beds

  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite (Single)

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite (Single)

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite Superior: 2 queen beds o 1 king bed

Junior Suite Superior: 2 queen beds o 1 king bed | In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite Superior: 2 queen beds o 1 king bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite with private pool: 2 queen beds

Junior Suite with private pool: 2 queen beds | In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite with private pool: 2 queen beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite sea front and private pool: 2 queen beds

Junior Suite sea front and private pool: 2 queen beds | In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite sea front and private pool: 2 queen beds

  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Balcony

Villas HM Paraiso del Mar

Pool
All-inclusive
Kids pool
Free WiFi
4.2 out of 5, Very good, (1002)
The price is CHF 204
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Villas HM Paraiso del Mar

About this property

Villas HM Palapas del Mar

On beach with 2 outdoor pools for sandy fun near Holbox Beach
At Villas HM Palapas del Mar, hit the beach, dine on-site at Restaurante Bufé or enjoy a drink at one of the hotel's 2 bars/lounges.
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Villas HM Palapas del Mar's great location gets high marks from our customers. During your stay, you're just a quick walk from Holbox Beach. You'll find features such as free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free self-service breakfast served daily
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Holbox Beach and 12 minutes on foot from Holbox Church
  • Airport shuttle service available for a fee
Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Villas HM Palapas del Mar offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Villas HM Palapas del Mar.

This 4-star Isla Holbox hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 10:30 AM.
Restaurante Bufé – On-site buffet restaurant.

All-inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bufé

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 992 reviews" "
Rating 8 - Good. 260 out of 992 reviews" "
Rating 6 - Okay. 85 out of 992 reviews" "
Rating 4 - Poor. 29 out of 992 reviews" "
Rating 2 - Terrible. 33 out of 992 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

trevor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Very private rooms. The private pool on extremely hot days is wonderful. The morning breakfast and rooftop sushi bar for pool are amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place on an amazing island!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rocio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property, don't forget your mosquito repelent!!
Stayed 4 nights in Aug 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service
A bit overpriced. The air conditioner made noise at night.
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Situated slightly further out of town meant it was peaceful but a very easy walk. Great facilities with two pools and its own beds on the beach over the track. Food and drink options were varied. Felt very upmarket and value for money. Would definitely go back and would recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2024

8/10 Good

Cátia Matos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Sascha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Super for family with kids
Food is more authentic in HM paraiso but pool, restaurant, pool bar, sand and beach front all closer together.
Stayed 6 nights in Aug 2024

6/10 Okay

Ofer

Travelled with family
The property is really nice but the service and food were below our expectations after coming here from other locations like Tulum and Playa.
Stayed 2 nights in Aug 2024

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the seaview room with pool. All the bottoms ones had a pool. The view wasn't seaview, but it was the front of the property closest to ocean. This room was the most private which was nice for us since we didn't have kids. It was good for the days that we worked remotely as we had the nice relaxing view.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jaime

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Requested a Ocean Front, But the room had no ocean view, WIFI never worked in the room, AC put inside a closet with doors, so half of the AC stays inside the closet. Service 0, Got no solution on my claims. Depressing place, For the price we paid, I think there are better options at a better price. The upper pool they had to remove a glass cause of the hurricane but they only put a precaution tape. Very unsafe. Depressing
Stayed 4 nights in Jul 2024

6/10 Okay

jonathan

Travelled with family
Liked: Amenities
The place isn’t bad, but it is not great. Room and showers need work. The mosquitoes could make it through the crack in the door and would get bit at night. Just our room don’t know about others. Just enough water pressure to come out of the shower head. Other than that food was good and the pools were nice.
Stayed 4 nights in Jul 2024

2/10 Terrible

Elda

Travelled with family
Disliked: Staff & service
Avoid
The lobby staff was horrible. They nickel and dime you. No one knew the towel deposit. We got different amounts from two different employees. They also wanted to verify how I got my hotel stay price.
Stayed 2 nights in Jul 2024

4/10 Poor

Martha, Camarillo

Travelled with family
Disliked: Property conditions & facilities
Checking in was not good the property is not accessible for handicapped people
Stayed 2 nights in Jul 2024

2/10 Terrible

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible lobby service! The hotel nickel and dimes you!
Stayed 2 nights in Jul 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Dustin Joseph Keith

Liked: Cleanliness
Stayed 5 nights in May 2024

6/10 Okay

Araceli

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Aide

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing , weather was not great, but the staff was super helpful and accommodating to all the guest. We did do all inclusive and wheh we arrived we come to find out it is limited and there is a premium all inclusive which was not offered when we booked. Bit other then that the options of food and drinks was good.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great staff. Beautiful beach.
Stayed 1 night in Jun 2024

10/10 Excellent

Aide

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, food and drinks good, due to weather location was flooded but staff was great
Stayed 5 nights in Jun 2024

10/10 Excellent

Ernesto Garza

Stayed 5 nights in Jun 2024

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Quiet & private. Great staff. Beautiful beach
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff was caring and attentive throughout. It’s not brand new and sort of impossible to keep perfectly clean given the weather and roads. They did a very good job of making it comfortable and welcoming.
Stayed 3 nights in Jun 2024