ibis Laon

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ibis Laon

Bar (on property)
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Restaurant
Eco-friendly toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Breakfast available

Explore the area

Map
Avenue Georges Pompidou, Laon, Aisne, 02000
  • Cathédrale Notre Dame
    19 min walk
  • Musée d'Art et d'Archeologie
    6 min drive
  • Musée de Laon
    7 min drive
  • Laon (XLN)
    12 min drive

Room options

Standard Double Room, Multiple Beds

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

ibis Laon

Hotel in Laon with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Ibis Laon offers 72 accommodations with a safe and an iron/ironing board. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at ibis Laon, you'll be within walking distance of Cathédrale Notre Dame. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Just a 3-minute drive from Cathédrale Notre Dame and 6 minutes from Musée d'Art et d'Archeologie
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Ibis Laon also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Laon hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Ibis Laon has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 9.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.21 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Hotel Laon
ibis Laon
ibis Laon Hotel
ibis Laon Laon
ibis Laon Hotel
ibis Laon Hotel Laon

ibis Laon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 247 reviews" "
Rating 8 - Good. 113 out of 247 reviews" "
Rating 6 - Okay. 54 out of 247 reviews" "
Rating 4 - Poor. 15 out of 247 reviews" "
Rating 2 - Terrible. 7 out of 247 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overnight at the Laon
Sadly we were not offered a warm welcome. We were made to feel we were a big inconvenience. The receptionist was eating a meal and did not want to be disturbed. Apparently she told me she was coming but I thought she was talking to her coworker and didn’t hear her anyway. She told me she was looking straight at me so of course she was addressing me! She told us the manager made her do her receptionist duties even when she was trying to eat a meal. Sadly, a negative start to our stay so we chose not to stay and have drink at the bar for fear of inconveniencing her further and getting told off again. No the welcome we expected at all.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
For an Ibis this was poor
Lift not working fortunately we only had to carry our luggage up to the first floor. Limited restaurant, could only cater for 5 tables with a very limited menu.Foam top to mattress made it too warm. No power points in room just 1 in the bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover with secure parking
Our favourite place to stop when heading into France. Only two hours eurotunnel or ferries at Calais. Secure parking (gated) is the main reason we first stayed and now we appreciate the 24hr front desk when arriving late after travel delays. Our 4th year staying here and the service is always helpful and pleasant. Rooms are always very clean and comfortable. Breakfast has just what you need, eggs and bacon, plus several breads, yogurt and cereals. Petrol and large Cassino supermarket 4 mins away also.
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023

8/10 Good

Clive

Stayed 1 night in Jun 2023

8/10 Good

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Hotel was clearly under renovation. The room we were allocated still had builder’s equipment in the room. We complained and were given an alternative room. However the bath room looked tired and work was not completed in the bedroom (a loop of wires was hanging from the ceiling and we found a screw lying on the floor by the bed which could have been hazardous for bare feet). On arrival cables were trailing across the reception causing a trip hazard. However the staff were excellent and the food in the evening and at breakfast was good.
Stayed 1 night in Apr 2023

10/10 Excellent

Chris

Stayed 1 night in Mar 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
Good place for an overnight stop. Comfortable bed. Friendly staff.
Stayed 1 night in Feb 2023

8/10 Good

c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected - although the shower and the shower holder in my room need attention
Stayed 1 night in Feb 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, standard hotel
Friendly helpful welcome. Good sized, clean room. Comfortable bed. Sensible bedding for the weather. Good shower. Small restaurant menu but meal was fine. Breakfast ditto.
Stayed 1 night in Sep 2022

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service, amenities
Get what you pay for, a bed and bathroom. TV remote didn’t work, bedside light didn’t work, incredibly noisy 24/7 if at front. Adequate overnight stop but would use St Quinten or Arras in future as so much better. Laon is a beautiful medieval city.
Stayed 1 night in Sep 2022

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ibis woes
We were given the disabled access room although we did not request it or need it. The door closer on the room door is not set correctly, it should take no effort to open and yet close firmly and quietly. The door was extremely difficult to open and then would slam shut afterwards. The wet room floor has been laid such that the slightest splash outside water outside the 400mm shower square, the water would run away from the shower drain and across the floor. The extractor fan did not extract at all causing the bathroom to steam up badly. As the room was ground floor with the car park outside, opening the window while showering was not an option. The bathroom door is a sliding door which was stiff to move and after opening about 300mm would get stuck. It did not appear that we were given fresh towels every day and those that were provided were thin and hard. No tea and coffee facility was provided in the room. There was no comfortable chair to sit in, only a hard chair and small bench. Not up to the standard of many English hotels which cost less than the Ibis. Restaurant was very good though.
Stayed 5 nights in Jun 2022

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for an overnight stop.
Stayed 1 night in Jun 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter at Laon
Good hotel to use as an overnight stop. Room was large enough, clean and quiet. Supper was good value and breakfast was simple but more than adequate. Hotel run by a small team who did their best throughout to make the stay enjoyable.
Stayed 1 night in May 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, room comfort
Great for overnight stop when travelling
Excellent for a one-night stop when travelling between Germany and UK. Bed was very comfortable indeed, and the evening meal was good too. The staff were friendly and easily accommodated my lack of French.
Stayed 1 night in Mar 2022

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and comfort
Excellent welcome and very helpful staff. The only disappointment was that, although we were warned in advance that the restaurant was closed, the receptionist/manager was preparing light meals, so we could have eaten in. The hotel was fine in all other respects.
Stayed 1 night in Oct 2021

10/10 Excellent

keith

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Secure parking and good value onsite restaurant
Stayed 1 night in Oct 2021

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Shannon

Stayed 1 night in Aug 2021

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Comfortable hotel coping well with the demands of Covid regulations
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Basic and dirty
Obviously it's a basic and cheap hotel, but I was expecting more: the room felt dirty: toiled didn't flush, bathroom could do with a good deep clean, AC didn't work...
Stayed 1 night in Aug 2020

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for a night's stay en route south. Easy to find, late check-in, easy, secure and free parking. Only thing was the AC in the room did not work and with 34 degree weather, we barely slept. Other than that everything was good! Very nice service from the team.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020