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Riad Diana

4.0 star property

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Photo gallery for Riad Diana

Property grounds
Lobby
Interior
Lobby
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included

Explore the area

Map
85 Derb Jdid, Riad Zitoune Lakdim, Marrakech, 40008
  • Bahia Palace
    ‪7 min walk‬
  • El Badi Palace
    ‪7 min walk‬
  • Jemaa el-Fnaa
    ‪8 min walk‬
  • Marrakech (RAK-Menara)
    ‪18 min drive‬

Room options

View all photos for Double Room (Itnan)

In-room safe, free WiFi

Double Room (Itnan)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room (Talata)

Triple Room (Talata) | In-room safe, free WiFi

Triple Room (Talata)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room (Wahid)

Double Room (Wahid) | In-room safe, free WiFi

Double Room (Wahid)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

In-room safe, free WiFi

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room (Arba)

Quadruple Room (Arba) | In-room safe, free WiFi

Quadruple Room (Arba)

  • 44 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Double Room (Khamsa)

Double Room (Khamsa) | In-room safe, free WiFi

Double Room (Khamsa)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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Interior

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About this property

Riad Diana

Family-friendly riad with full-service spa and free breakfast
A full-service spa, an indoor pool and a restaurant are available at this riad. Free breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
Riad Diana offers 5 accommodations with a safe and complimentary bottles of water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower, bathrobes and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the riad include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include sports massages, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
During your stay at Riad Diana, you're just a quick walk from Jemaa el-Fnaa. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body treatments, manicures and pedicures or body scrubs at the spa
  • Services include babysitting, supervised childcare and a concierge
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Jemaa el-Fnaa and Le Jardin Secret
  • Airport and local-area shuttle service available for a fee
Riad Diana offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the family-friendly Riad Diana. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served a free breakfast daily. The riad hosts a free manager's reception daily.
Riad Diana has a restaurant on site.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MAD 50 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered parking on site (MAD 50 per night)

Food and drink

  • Free breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MAD 200; reservation required

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Indoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Sports massages
  • Treatment room
  • Turkish bath

Room amenities

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: MAD 450
  • Christmas Eve (24 December) Gala Dinner per child: MAD 250 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 750
  • New Year's Eve (31 December) Gala Dinner per child: MAD 550 (from 5 to 12 years old)
  • A tax is imposed by the city: MAD 38.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 220 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: MAD 50 per night
  • Nearby parking fee: MAD 50 per day (984 ft away)
  • Hosted evening meal: MAD 200

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Riad Diana offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 40000MH1088

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Diana Marrakech
Riad Diana
Riad Diana Marrakech
Riad Diana Hotel Marrakech
Riad Diana Hotel Marrakech
Riad Diana Riad
Riad Diana Marrakech
Riad Diana Riad Marrakech

Riad Diana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 46 reviews
Rating 8 - Good. 17 out of 46 reviews
Rating 6 - Okay. 5 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Diondre

Liked: Cleanliness, property conditions & facilities, room comfort
Satisfied
Hotels.com dropped the ball and didn't keep my reservation for them. They still accommodated me at the price I was quoted. I was thankful for that. Very helpful, friendly and welcoming. Personally I would pick a different place because I'm a big tall guy and need a high soft bed. And tv since I'm american lol. Otherwise nice and will get immersed in the culture with this stay.
Stayed 3 nights in Oct 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Four night break, easy walk to most attractions, quiet location darn good value for money no tea and coffee making facility and you will be charge €1 each cup. Room clean and comfortable.
Stayed 4 nights in Jun 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely road in convenient location
Lovely riad close to Jemaa el Fnaa and Bahia Palace. Staff were very helpful and arranged a cooking course for us at short notice.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed
We weren't sure what to expect as we made our way through the souks, although wasn't that far ( 5 min) from taxi drop. We went down the alley which was well lit to find a pleasant surprise. We were shown our suite which was 2 rooms in one. We were 4 people - kids ages 15/17 They really enjoyed everything from the food down the the WiFi, including the roof top. Clean, organized, attentive, caring and I'd highly recommend this place to get a true family Moroccan feel. They are truly family and we felt that throughout Ernest
Stayed 3 nights in Jul 2018

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous family stay
We had a wonderful stay! The staff were amazing and super friendly, and it's in a great location. Highly recommend!

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Diana was lovely. Clean and the staff was great. Aziza is the cook and such a lovely woman. The mint tea in the afternoon was great. There were only a few, very minor, issues - we had wanted a few beers that were on their menu but there were none. The shower curtain was hard to use and the towel hook was coming out the of wall and in need of repair. Very minor issues and these issues would not keep me from staying here again. It was a great price and the service was wonderful.

10/10 Excellent

sachin s.

Liked: Cleanliness, staff & service, room comfort
excellant Riad
Been to Marrakech recently and the best thing happened to me was Riad Diana. Nice, clean and spacious hotel. The staff were very friendly. The hotel can improve on their breakfast menu though

10/10 Excellent

belal, amman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotwl
I stayed for one nifht. Very friendly staff. Excellent location. Clean rooms and filling breakfast. The guy at the reception was so nice to me. Very close to everything. I recommend it for everybody.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad with Wonderful Staff!
This riad is beautiful and is very well situated. The staff went out of their way to make us feel at home and took excellent care of us. The room was very well appointed and had comfortable beds with high quality linens and towels. The breakfast was amazing. But the best part was the staff...best customer service!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad near the city center
One of the best Riad in Marrakech. The location is really close to the city center but it is a quiet riad with great service and view.

6/10 Okay

A traveller, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad, good location
Lovely Riad. Friendly staff. We did get the downstairs room that leads onto the courtyard and were told that this was what we had booked. However, we had specifically attempted to book a different room on hotels.com and not this one as we could easily distinguish the rooms when making our booking as we had also looked at the hotel website. As our printout did not specifically state which floor we were on, we didn't argue when hotel told us we had booked the downstairs room, but would recommend you request upstairs so that you're not right in the courtyard by the entrance. We paid for the riad to collect us from hotel. Pretty pricey comparatively, but as Marrakech first-timers it was definitely worth the hassle it saved. If we returned to Marrakech again we would certainly now find our own way round. Riad is down a little quiet street and provides good respite from the bustling Medina. Did not use terrace as did not seem to have much of a view, so ate out at other local eateries in the vicinity. Very well located for exploring the medina. Overall we had a good stay, lovely interior, but probably would stay somewhere else next time as felt slightly overpriced for what we got.

2/10 Terrible

Not a Happy Bunny

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room located in The ANNEXE !!
RIAD DIANA v THE ANNEXE I would suggest anyone thinking of booking RIAD DIANA receives an email confirmation that they will be staying at RIAD DIANA and not at their ANNEXE building around the corner before making the booking. We were given a room in The ANNEXE building separate from the RIAD DIANA and it's a cold, dark and a vibe-less building. Our room was very small, had a noisy boiler heater, no window to the outside, and the breakfast in the morning was sub standard compared to what we saw on offer over at the RIAD DIANA. There is no mention of the ANNEXE on the website and all the pictures and reviews are of RIAD DIANA and not the ANNEXE which is very mis-leading. We complained to the manager and were offered a night in one of their other Riads (VIVA) and they also gave us a free hammam and massage as a gesture of goodwill . The Manager agreed that is was not acceptable and said he valued our feedback as he was trying to improve the whole ANNEXE experience. We noticed we were not the only people complaining about the ANNEXE and this would need to be addressed before offering RIAD DIANA as a place to stay in Marrakesh as it was definitely not a 4* experience. If we had known that we would be staying in the ANNEXE then we would have never wasted our time and money on making this booking. The one day over at The RIAD VIVA was a nice gesture but our holiday was ruined by being given sub standard accommodation for 5 days (We even paid for a hotel in the Atlas mountains on the last night just so to make sure we finished the holiday on a high note) All in all if we were given a room in RIAD DIANA like we thought we had booked then I would be giving the holiday a 5* review. The pictures and reviews of RIAD DIANA are 100% spot on but unfortunately the ANNEXE in it's present condition should not be used to place guests who, due to a busy period / over booking, are moved there. Did it ruin our holiday experience ? In a word yes............. We have learned not to believe all that you see and read on an internet web site as in that you book and pay for one thing but get something totally different upon arrival Yours, Not a happy bunny

8/10 Good

PeBo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
Great cosy Moroccan themed room. Just far enough from Djamma el Fna. Riad looked after our bags whilst in Essouaira and even transported them to Riad Carina, where we stayed on our return.

10/10 Excellent

Diana, St Albans, Hertfordshire AL1, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great mother and daughters mini break
Riad Diana was a beautiful oasis of calm in the busy/chaotic centre of old Marrakech. It's interior design was stunning but what was really lovely was the warmth/care of it's owners. We stayed for three nights - just the right number of nights in Marrakech. Mint tea, breakfast, glass of wine or massage whenever or where ever you want - a home from home in Marrakech. We chatted to other guests or not, we read or slept, we chilled out. As three blonde hair ladies we really felt safe and protected by our riad - Marrakech itself was more demanding. We felt safe enough in general when we were out and about but it was difficult to pay a fair price for taxis etc and get a smile too. Recommendations - Spend a day in the atlas mountains - use a car and driver organised by riad Go to French quarter - walkable Local restaurant Bahia has the best tagine - basic Go to restaurant Azur for fab Lebanese food - very posh We chose it because of the name - my name but it was a fabulous choice.

8/10 Good

Jackie, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel right in the heart of the city
The hotel was very close to the centre and they made us feel very welcome.It was lovely and quiet after the busy centre. The only thing we would like to warn others of is the porters who take your luggage to and from the taxi to the hotel. You need them to show you the way and the hotel arrange this , it is only a few minutes and for this they want at least a 2 Euro tip and if you give them anything else they let you know they are not pleased. Our porter on the return said he wanted 5 Euros so I withdraw my offer of 2 and gave him nothing as a tip. I have told the hotel about this and hope they have sorted it out as it works out an expensive journey from the airport (Which is only about 15 minutes away) as they charge 20 Euros plus you need to tip the driver then the porter.

8/10 Good

Graham, London England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riad, but a tricky walk in to Jma el Fnaa
This is a brand new riad, run by the same people who run the Riad Diana. We had in fact booked the Diana, but were given the Viva as our original room was not available. The staff are fabulous, very hospitable and efficient. The building and rooms (we had #3) are great, and the roof terace overlooks the gardens of the Mamounia. The neighbourhood is quiet and quite upscale - I believe several well-known foreign figures live nearby. The food we had in the riad was the best we had in Morocco. The only drawback is that in order to get to the big square, or the souks, or any of the 'sights' it is necessary to cross 3 big busy main roads - not easy with Marrakchi traffic. An alternative would perhaps be to get a cab - but the distance is not far and that would sem a bit unnecessary... That said we had an excellent stay!

6/10 Okay

Christina, Vancouver

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel had very nice staff but nothing spetacular
Over all the staff and service were very nice. The hotel was a bit shabby and dark with the bedding certainly not being 4 or even 3 star quality. the top terrace was nice except for it wasnt always set up due to rain, not the hotels fault. It is down a quiet alley way away from the main streets.

6/10 Okay

JUAN RAFAEL

Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Yann Sofiane

Stayed 1 night in Jul 2024

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très beau riad ! Une belle expérience pour Marrakech. Personnel sympathique et aux petits soins. De belles chambres. Le petit déjeuner est très bien et varie chaque jour. Tout ce qu'il faut pour quelques nuits.
Stayed 3 nights in Jun 2023

8/10 Good

Nadia

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Diana, a wonderful...wonderful time
Riad Diana was an amazing stay for me and my friends. The service was amazing and the staff likewise. The location was perfect since it was right in the heart of the Medina and about a 5-6 minute walk away from jama lfna. Again I would like to thank the staff who helped us find a new riad when our time was out and a special thanks to Abdul Aziz who showed so much friendliness and hospitality and made us really feel at home. Riad Diana has everything you would want for a place to stay, great price, friendly staff, good breakfast and a lovley terrace. I wholeheartedly recommend it.
Stayed 3 nights in Jan 2020

10/10 Excellent

isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien situé
Tres belle riad. Service impecable. Situé entre le quartier juif et la place el fna. Si vous avez des questions, n'hesitez pas.
Stayed 11 nights in Jan 2020

8/10 Good

Marielle

Stayed 1 night in Oct 2019