Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

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VIP Access

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly

Explore the area

Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

Cana Bay Golf Club
‪11 min drive‬
Arena Gorda Beach
‪13 min drive‬
Iberostar Golf Course
‪13 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪25 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

72.55 sq m
Sleeps 3
1 Double Sofa Bed and 1 King Bed

Deluxe Suite King Bed & Sofa Bed

72.55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

72.55 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

72.55 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Caribbean Suite King Bed & Sofa bed

72.55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed

75.71 sq m
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

76 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

Sleeps 4
2 Double Beds and 1 Single Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

Sleeps 4
1 King Bed and 1 Single Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

159.32 sq m
Sleeps 6
2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

159.32 sq m
Sleeps 4
1 King Bed and 2 Double Sofa Beds

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

72.55 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

72.55 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

72.55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

72.55 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

72.55 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Luxury With Garden View

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Suite Economy With Garden View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Double Suite Economy With Internal View

Sleeps 4
2 Double Beds and 1 Single Sofa Bed

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About this property

Luxury resort on the beach, with 13 outdoor pools

Spend the day relaxing at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's private sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and minibars. Rooms open to furnished balconies. This individually decorated accommodation includes sofa beds. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, Access to hot tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's great beach location gets high marks from our customers. During your stay, you'll be close to Cana Bay Golf Club. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Drinking and dining options include 10 restaurants, a coffee shop, a beach bar and 3 swim-up bars
Splash around at the free water park with a lazy river or swim in the 13 outdoor pools
Treat yourself to body wraps, facials or massages at Rock Spa
Services include babysitting, a free children's club and a lifeguard on-site
On-site recreation includes a private beach, a golf course and a gym
Guests have great things to say about the helpful staff and the clean guestrooms
11 minutes by car from Cana Bay Golf Club and 12 minutes from Cocotal Golf and Country Club
Cats and dogs welcome for a fee

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.

Toro – On-site theme restaurant.

Gallos – On-site theme restaurant. Open daily.

Ciao – This theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.

Ipanema – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Open daily.

Isla – This theme restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling

Fitness facilities

Volleyball

Children's club

Lessons/classes/games

Aerobics

Pilates

Water fitness

Entertainment

On-site entertainment and activities

Theme parties

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free secured self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
20 bars/lounges
3 swim-up bars
4 poolside bars
A beach bar
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Ciao
Gallos
Ipanema
Isla
Toro

Things to do

13 outdoor pools
18-hole golf course
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Designer stores
Fitness classes
Free bicycle rentals
Free children's club
Free water park
Full-service spa
Golf
Health club
Hot tub
Lazy river
Nightclub
Pilates classes
Playground
Scuba diving
Shopping
TV in common areas
Waterslide
Yoga classes

Family friendly

13 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free cot
Free supervised activities for children
Free water park access
Grocery/convenience store
In-room sofa bed
Laundry facilities
Lazy river
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (65,000 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa treatment rooms
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Blackout drapes
Free cot
Sofa bed

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Desk
Individual decor
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 150 per pet, per stay
Only dogs and cats are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 150 per pet, per stay
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana

All Inclusive Punta Cana Hard Rock

Hard Rock All Inclusive Punta Cana

Hard Rock Hotel & Casino All Inclusive

Hard Rock Hotel & Casino Punta Cana All Inclusive

Hard Rock Punta Cana

Punta Cana All Inclusive Hard Rock

Punta Cana Hard Rock All Inclusive

Hard Rock Hotel And Casino Punta Cana

Hard Rock Punta Cana All Inclusive

Hard Rock Hotel Casino Punta Cana All Inclusive

Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

8.0

Very good

Travelled with family, Travelled with partner

31 Jan 2025

Liked: Cleanliness, property conditions & facilities

The hotel was clean, food was not no good only food that was good was from restaurants Zen. The people they have at the hotel selling property they insist to much they don't let you enjoy the hotel. The hotel is not bad but i was expecting more for example a night club! They don't have not night club and the drinks had bad taste all times i only could drink water.

Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with family

31 Jan 2025

Liked: Cleanliness, staff & service, room comfort

Great family trip

Weather was perfect and we had an amazing time. The only thing I thought could be better was the bed size. Their “queen” beds were really like a large twin. They were tiny. My other son had to use the pullout couch because the beds were so small. Other than that it’s a great place. Super big and a lot to do.

Stayed 5 nights in Jan 2025

2/10 Terrible

rafael

30 Jan 2025

Disliked: Staff & service, property conditions & facilities, room comfort

horrible stay

I have never had such a bad experience, it took them 2 hours to take our luggage and another two hours to pick us up in the trolley to go to dinner, it was under repair and they did not let us sleep, we asked for a caprese salad and they brought us bread with tomato, a real shame. The staff was rude and overbearing.

Stayed 6 nights in Jan 2025

2/10 Terrible

Samuel

29 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Theresa

29 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service.

Beautiful property, well cared for and clean. Very spread out but the golf cart shuttles arrived often enough to make it easy to get around. Nice beach and multiple pools. All servers were friendly and helpful.

Stayed 7 nights in Jan 2025

10/10 Excellent

Jenneth

28 Jan 2025

Liked: Cleanliness

Stayed 6 nights in Jan 2025

8/10 Good

Pablo

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Will return

Stayed 7 nights in Dec 2024

10/10 Excellent

Franklin Eduardo

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

2/10 Terrible

Saerom

Travelled with family and small children

27 Jan 2025

Disliked: Staff & service

The staffs are very unfriendly The shower water is too low it feels like didnt took a shower The foods are very limited and not so tasty the meat were so hard to chew there were not much seafood

Stayed 7 nights in Jan 2025

4/10 Poor

Genesis Mass

Travelled with partner

27 Jan 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, amenities

Summary: Great hotel, rude staff. The property facilities are clean and well-maintained. The night shows and entertainment are exceptional, with a talented cast. Food and drinks are high quality and enjoyable. The spa experience was excellent. Areas for Improvement: 1. Room Cleanliness: The balcony was poorly maintained (larvae on the wall, bird droppings on the chairs, and dirty tub with rusted handles). The minibar was not stocked upon arrival. 2. Housekeeping Service: Daily cleaning was inconsistent. I had to request room cleaning every day as my room was still unclean by 3 PM, even after being out all day. 3. Staff Attitude: While the spa staff were wonderful, interactions with other staff members fell short of expectations. The receptionist was rude and uncommunicative, and a server near the pool openly expressed dissatisfaction with their job, creating an uncomfortable environment for guests. 4. Checkout Experience: During checkout, the receptionist rudely asked why we were checking out late, despite us having reserved a late checkout the day before. After we explained, the receptionist changed their tone, but the initial interaction was very unpleasant. While the hotel has great strengths, significant improvements are needed in room cleanliness and general staff professionalism. These issues impacted my overall experience, which is especially disappointing. I would personally not return to a Hard Rock Hotel and would not recommend it.

Stayed 3 nights in Dec 2024

6/10 Okay

Saikiran

26 Jan 2025

Disliked: Property conditions & facilities

The washroom showers are horrible along with the room given AC didn’t work and can see signs of mold and damage to the ceiling.

Stayed 2 nights in Jan 2025

6/10 Okay

Lazaro Romilio

Travelled with group

25 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The concierge was too concerned about getting us to sit at a club sales meeting, the food wasn’t all that beat except for El Toro restaurant, All staff members were absolutely great

Stayed 3 nights in Jan 2025

10/10 Excellent

Hadeer

24 Jan 2025

Stayed 5 nights in Jan 2025

10/10 Excellent

Marilyn

Travelled with family and small children

24 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So much to do you can never be bored. Lovely beach area, shopping, casino, so many restaurant options!

Stayed 7 nights in Nov 2024

6/10 Okay

Ofer

Travelled with family and small children

22 Jan 2025

Stayed 4 nights in Jan 2025

4/10 Poor

Vedesh

Travelled with family and small children

21 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The property is nice but most of the staff is racial and rude and the fact that it is all inclusive and you still have to pay for bowling and all other games and also you have to pay for drinks at the disco and some of the pools are only for VIP guest . So for me it’s too expensive compared to sandals where everything is included in the price .

Stayed 7 nights in Jan 2025

6/10 Okay

Flora

Travelled with family

21 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice resort, lot of activities to do within complex. Food not so good, at least not what you expect for a 5 star resort.

Stayed 6 nights in Dec 2024

6/10 Okay

Jace

Travelled with partner

20 Jan 2025

Disliked: Cleanliness, staff & service

The English of many staff members was poor and the service provided was lackluster

Stayed 5 nights in Jan 2025

10/10 Excellent

María

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Rating: ★★★★★ My stay at the Hard Rock Hotel & Casino Punta Cana was nothing short of fantastic! From the moment I arrived, I was impressed by the overall experience. The property was nice and clean. The staff took great care to ensure that all areas, from the lobby, restaurants to the rooms were spotless. The service was exceptional. Every staff member I interacted with was friendly, attentive, and went above and beyond to make my stay enjoyable. Especially my Mayordomo (Eliezer) I gave him five Stars ⭐️ The facilities were top-notch. The pools, spa, and casino were all well-maintained and offered a variety of activities to keep guests entertained. I did enjoy the Michael Jackson Show. The resort is located in a beautiful in area in Punta Cana that feels safe and quiet, making it perfect for relaxation. I appreciated the variety of shopping and dining options available on-site. Each restaurant offered a unique experience, and the food was delicious! Especially the Marketplace. My Only Complaint: The only issue I encountered was with the jacuzzi. While it had hot water, it didn’t produce bubbles, so I couldn’t enjoy a proper bubble bath. Despite this, everything else was very well maintained and clean. Overall, I highly recommend Hard Rock Hotel & Casino Punta Cana for anyone looking for a luxurious and enjoyable all-inclusive experience. I can't wait to return! My next trip will be in December! Thanks 🙏 everyone!

Stayed 4 nights in Jan 2025

10/10 Excellent

Ricardo

19 Jan 2025

Stayed 5 nights in Jan 2025

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

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Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Reviews

Popular amenities

Explore the area

Room options

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Accesible Caribbean Suite King Bed & Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Deluxe Suite King Bed & Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Caribbean Suite King Bed & Sofa bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Islander Junior Suite King Bed & Sofa bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Suite, Multiple Beds (Pure Wellness Caribbean)

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

View all photos for Suite Luxury With Garden View

Suite Luxury With Garden View

View all photos for Suite Economy With Garden View

Suite Economy With Garden View

View all photos for Double Suite Economy With Internal View

Double Suite Economy With Internal View

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About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in