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Hotel Riu Republica - Adults only - All Inclusive

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Republica - Adults only - All Inclusive

Minibar, in-room safe, blackout curtains, iron/ironing board
Sports facility
Lobby
Property entrance
Outdoor pool, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Bar
  • Breakfast included
  • Gym

Explore the area

Map
Playa Arena Gorda, Punta Cana, 23000
  • Cana Bay Golf Club
    ‪7 min walk‬
  • Punta Blanca Golf Course
    ‪8 min drive‬
  • Arena Gorda Beach
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

View all photos for Double Room (Tropical View, B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (Tropical View, B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (L)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Triple Room (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Triple Room (U)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Courtyard View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Courtyard View (L)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (E)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Triple Room (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Triple Room (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (U)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (C)

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (C)

  • 79 sq m
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Triple Room (C)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (C)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View - C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (Tropical View - C)

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (E)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Triple Room (L)

  • 43 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (E)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (U)

  • 79 sq m
  • Sleeps 6
  • 2 Double Beds, 1 Single Sofa Bed and 1 King Bed

View all photos for Double Room, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (L)

  • 79 sq m
  • Sleeps 6
  • 2 Double Beds, 1 Single Sofa Bed and 1 King Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (B2C-US)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (Tropical View, U)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Triple Room (B2C-US)

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (B2C-US)

  • 79 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room (Tropical View, B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (Tropical View, B2C-US)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Courtyard View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Courtyard View (E)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

About this property

Hotel Riu Republica - Adults only - All Inclusive

Adults-only beachfront property with free water park
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Hotel Riu Republica - Adults only - All Inclusive's 9 restaurants. Housekeeping is available on request.
Hotel Riu Republica - Adults only - All Inclusive offers 1382 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Republica - Adults only - All Inclusive. During your stay, you're just a quick walk from Cana Bay Golf Club. Features include free breakfast and free WiFi in public areas, plus 9 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Regional cuisine at La Altagracia, one of the property's 9 restaurants and 8 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and volleyball
  • Guests have great things to say about the helpful staff and the beach
  • 8 minutes by car from Arena Gorda Beach and 10 minutes from Cana Bay Golf Club
Hotel Riu Republica - Adults only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Republica - Adults only - All Inclusive offers its guests a complimentary water park, a waterslide, and an outdoor pool. There are 9 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A health club, a nightclub, and a hot tub are also featured at the eco-certified Hotel Riu Republica - Adults only - All Inclusive.

Smoking is allowed in designated areas at this Art Deco Punta Cana property.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
La Altagracia – This buffet restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Tarantella – This buffet restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Kaori – This buffet restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Quisqueya – This steakhouse only serves dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
In-room minibar (all beverages included)

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 3 swim-up bars
  • 8 bars/lounges
  • 9 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kaori
  • La Altagracia
  • Quisqueya
  • Tarantella

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Bicycle storage
  • Bicycles
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Republica - Adults only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Republica Adults All Inclusive Hotel Punta Cana
Riu Republica Adults All Inclusive Hotel
Riu Republica Adults All Inclusive-Opening June 2016 Hotel
Riu Republica Adults All Inclusive-Opening June 2016 Punta Cana
Riu Republica Adults All Inclusive-Opening June 2016
Riu Republica Adults All Inclusive Punta Cana
Riu Republica Adults All Inclusive
Riu Republica Adults only All Inclusive Opening June 2016
Riu Republica Adults only All Inclusive
Riu Republica Adults All Inclusive All-inclusive property
Riu Republica Adults Inclusiv
Riu Republica Adults only All Inclusive
Hotel Riu Republica - Adults only - All Inclusive Punta Cana

Hotel Riu Republica - Adults only - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1388 out of 3792 reviews" "
Rating 8 - Good. 933 out of 3792 reviews" "
Rating 6 - Okay. 646 out of 3792 reviews" "
Rating 4 - Poor. 373 out of 3792 reviews" "
Rating 2 - Terrible. 452 out of 3792 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Szilvia Lazarne

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an accident here 10/28/2024 do to a broken glass in the edge of nightstand in the room. My room number was 2129. I called and got help but the doctor onsite was nowhere to be found. When they found her the hotel doctor was extremely rude and laughed when I told her I have anxiety due to all the blood. The manager was also nowhere to be found and they have not solved anything in the room until the next afternoon when I had to speak up again. Broken glass is still here. One of the front desk people was very helpful by the name of Loly she apologized on everyone’s behalf but she was honest and said the manager was home. I have not gotten medical assistance since the doctor and nurses said I do not have insurance here and the hotel won’t pay them to take care of me. That she has to refer me to a clinic that she knows the people but I will have to pay her. It’s a foreign country so initially didn’t think it was as bad as to get stitches so she got angrier and wrapped my arm in gauze she also said that if I want alcohol or new gauze to ask the front desk people. When I spoke to Loly the next day she apologized and said she feels bad that they don’t even have alcohol at the front desks and the doctor was obviously lying. They sent security to check out the room and they found the cracked glass but said they will have an answer for me by the end of my trip. Not sure what answer they’ll have. I felt very unsafe since my new room 3057 also had cracked glass edges and left early.
Stayed 4 nights in Oct 2024

2/10 Terrible

Shiquana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting! Worms in the food, outlets not working to charge phones, power went out and they made wait a day to change room. Ariel and Ricardo are the worse workers. Very petty and mean . My room was ready they made me wait because I was upset! I would never visit such a disgusting and dirty resort ever again. I was sick for 4 days. Very poor and racist resort. I regret picking this place to stay! My first time visiting and I would never go back
Stayed 4 nights in Oct 2024

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Jesus

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Key Cards always ends up not working, Ac Not working, awful sewer smell, bedroom had insects and and bed sheets were not cleaned properly. Tv in bedroom was damaged to a point where it was useless to watch. Not planning to return to this resort. Beach was beautiful tho.
Stayed 4 nights in Oct 2024

6/10 Okay

Yolanda I

Stayed 4 nights in Oct 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 5 nights in Sep 2024

10/10 Excellent

Ashley Zhane

Stayed 3 nights in Oct 2024

4/10 Poor

Viviana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Really very disappointed very bad attention most employees the conditions of the things of the rooms in terrible condition the very little cleaning of the pool area and common areas.
Stayed 4 nights in Oct 2024

8/10 Good

Ivelisse Lymer Lizardi

Travelled with group
Liked: Staff & service, amenities
In overall everything was good. The quality of the cocktails the mix and not premium liquiors. The ambience nice and staff service excelet but hotel need a remodel especially bathrooms and elevatirs . Planta fisica . Nice green landscape and palm tree.
Stayed 4 nights in Oct 2024

10/10 Excellent

Francisco Irizarry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pueden mejorar un poco las facilidades
Stayed 4 nights in Oct 2024

4/10 Poor

Tiffany

Travelled with group
Bedroom wasn’t updated was given burned blanket, front desk appeared to be standoffish and unwilling to assist especially if you were black American no matter how nice you are being. Music selection wasn’t as diverse as it should have been..
Stayed 6 nights in Oct 2024

2/10 Terrible

Tania Lizeth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was the most dirty resort ever, one evening there was human poop 💩 all over the stairs. All public area was dirty and young group of people drink every where. Also there was people smoking marijuana every where. I will never return here or recommend anyone to stay here.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bethzaida

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados muy amables, simpáticos y educados! Super complacientes y el buffet excelente! Lo que deben mejorar es el acceso al hielo y a las toallas(solo un dia pude obtener). En general excelente nuestra estadía!
Stayed 4 nights in Oct 2024

2/10 Terrible

Natasha Carrietta

Travelled with group
Disliked: Staff & service, property conditions & facilities
Let me start off saying, I stayed at a RIU resort in Jamaica and my experience was totally different from the location in the DR. My friend and I are currently here and have been disappointed the entire trip. Our room has not had A/C the entire time we’ve been here. I’ve submitted 10 request over the past three days and the staff is just closing out the ticket without fixing the problem. We even went to the front desk and asked to be moved to another room and still wasn’t moved. We are literally waking up and going to sleep hot and sweating. The room also has ants so I spent the first night being bit. The plates at the restaurants aren’t clean and some of the staff are using their bare hands to prepare the food on the buffet line. Something was floating in the drinking water also it smells like sewer on different parts of the resort. No face towels No straws(have to put your mouth on the cups) Dingy towels Dirty pool Now me and my friend both have upset stomachs and diarrhea and have a 4hr flight home. The staff at the front desk is very rude and don’t care about go customer service. We sat in the lobby for 2 hours waiting to speak to a manager. The manager never came and they kept making excuses. The security at the gate wood not let out driver in and we asked the front desk rep to call up there and she stated “I’m not call the gate, walk” I will NOT stay at another RIU Resort after this experience. This resort should not have a 5 or a 4 star review. Trip type
Stayed 3 nights in Oct 2024

10/10 Excellent

Roney Mezery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Ziggy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good aesthetics and great staff. Good value. Not particularly luxurious but very well done
Stayed 4 nights in Oct 2024

10/10 Excellent

Mahelys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es increible, la pasamos espectacular. Solo sugiero que arreglen la cañeria pues en algunas zonas hay un olor muy fuerte. Por lo demas estuvo super, excelente comida, show, actividades.
Stayed 3 nights in Oct 2024

6/10 Okay

Jose

Travelled with family, Travelled with group
Liked: Staff & service, amenities
You receive exactly what you pay for. If you're seeking a lively time at an affordable hotel, this is the ideal spot for you. Just ensure that you shut the balcony door, or else the AC won't function properly. The cuisine may not be top-notch, but it's not as terrible as some claim. There is a slight sewer odor in certain areas. The beach is stunning, though it can get a bit rough at times. The club, operating from 11pm to 3am, is absolutely buzzing. I had the chance to attend both the pink party and the beach party, and they were both fantastic.
Stayed 4 nights in Oct 2024

8/10 Good

Jaelyn Adniles

Travelled with partner
Adults only , no kids. BIG property a lot to walk. Staff was nice but didn’t have the chance to get close with any of them.
Stayed 7 nights in Oct 2024

4/10 Poor

Richard

Travelled with group
Liked: Staff & service
No dejaron entrarar al hotel al servicio de transporte q contratamos pero si lo dejaron entrar cuando llegamos el hotel parese q queria q uaramos su servicios de transporte no lo veo bien por q todo el mundo nesecita trabajar
Stayed 4 nights in Oct 2024

4/10 Poor

viviana

Travelled with group
Disliked: Cleanliness, property conditions & facilities
property condition wasn’t the best - dirty buffet wasn’t great cheap alcohol
Stayed 4 nights in Oct 2024

2/10 Terrible

Frank

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most horrible trip I ever been on was my wife first time out the country it was terrible first I paid extra when booking to be provided a room with an “partial ocean view” my balcony literally didn’t even face the ocean it was the exact opposite side of the ocean and was blocked by multiple palm trees all the drinks was horribly made all the “restaurants” was buffet style with food that looks like it was made the day before nothing was edible drinks was HORRIBLE nobody had any knowledge on how to make certain drinks one waiter was amazing that being sandy beside that EVERYONE else was horrible very unprofessional frozen drinks was coming to me freshly ordered literally already completely liquidated I will tell EVERYONE not to ever go here this is a horrible place to come and stay there is no room service there is one what I guess was supposed to be a steak house with the worst food I ever ordered in my life there was nothing to do offered very little excursions then the excursion I wanted to take part in “was not available at the moment” the only time I enjoyed myself was leaving this place and let me tell you I’m checking out tomorrow and I can’t wait to run out of here PLEASE do not come stay this places SUCKS
Stayed 5 nights in Oct 2024

8/10 Good

Markenzie

Stayed 4 nights in Oct 2024