Eldorado Resort Casino at THE ROW

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eldorado Resort Casino at THE ROW

Front of property
Interior detail
Casino
Theatre show
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
345 N Virginia St, Reno, NV, 89501
  • Riverwalk District
    2 min walk
  • Reno Arch
    2 min walk
  • National Bowling Stadium
    2 min walk
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    7 min drive

Room options

Premium Suite King Non-Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite King Non-Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Twenty One Suite King Non-Smoking

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

PETITE ROOM 1 QUEEN NON-SMOKING

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Corner Spa Suite King Non-Smoking

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Player Spa Large Suite King Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Player Spa Suite King Non-Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed, Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Petite Suite King Non-Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Eldorado Resort Casino at THE ROW

Hotel with 7 restaurants, steps from National Bowling Stadium
7 restaurants, a full-service spa and a casino are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 5 bars/lounges and a fitness centre are on-site. Change of towels is available on request
Eldorado Resort Casino at THE ROW offers 815 accommodations with a safe and coffee/tea makers. This Reno hotel provides complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Silver Legacy has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Eldorado Resort Casino at THE ROW. During your stay, you're just a quick walk from Riverwalk District. You'll find features such as free WiFi in public areas, plus 7 restaurants and 5 bars.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 7 restaurants, 2 coffee shops/cafes and 5 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to hot stone massages, manicures and pedicures or reflexology at The Spa at Silver Legacy
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the restaurant and the helpful staff
  • Steps from National Bowling Stadium and 10 minutes on foot from National Automobile Museum
Eldorado Resort Casino at THE ROW offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There are 7 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A casino, a nightclub, and spa services are also featured at Eldorado Resort Casino at THE ROW. Parking is available for a fee.

Smoking is allowed in designated areas at this Reno hotel.

Roxy – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
La Strada – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Brew Brothers – This brewpub specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Ichiban – This steakhouse specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Millies – This café specialises in American cuisine and serves breakfast, brunch and lunch. Open selected days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 15 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 7 restaurants

Restaurants on site

  • Brew Brothers
  • Ichiban
  • La Strada
  • Millies
  • Roxy

Family friendly

  • Fenced pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • 4 buildings
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 October to 12 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 22.7 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per stay (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 April and close on 14 October.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Eldorado Casino Reno
Eldorado Hotel Casino Reno
Eldorado Resort Casino Reno
Eldorado Hotel Reno
Eldorado Resort Reno
Eldorado Casino At The Row
Eldorado Resort Casino at THE ROW Reno
Eldorado Resort Casino at THE ROW Hotel
Eldorado Resort Casino at THE ROW Hotel Reno

Eldorado Resort Casino at THE ROW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1185 out of 2750 reviews" "
Rating 8 - Good. 722 out of 2750 reviews" "
Rating 6 - Okay. 392 out of 2750 reviews" "
Rating 4 - Poor. 238 out of 2750 reviews" "
Rating 2 - Terrible. 213 out of 2750 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
I give it 5 Stars even though I was in a smoking room overlooking a roof full of A/C systems. Totally a "user error" on my part!
Stayed 1 night in Aug 2024

8/10 Good

jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What happened to the buffets
Stayed 2 nights in Aug 2024

4/10 Poor

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made reservations for a king bed months ago but they ran out, so we were given two double beds instead.
Stayed 3 nights in Aug 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Brian

Disliked: Cleanliness
Every thing in the room was unclean
Stayed 1 night in Aug 2024

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Patrick

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Sam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So, the Casino part of this resort is immaculate! If you are going there for gambling, this is the place for you. My wife and I, however, were needing a decent room for a good price. This one popped up, we booked it. As I said, the lobby and casino are immaculate, but you can tell the rooms are not given as much attention. The couch in the room was stained with something, only leaving terrible ideas to the imagination. The bed mattress was broken down, the room reeked of smoke (even though it was a no smoking room, they had a car vent air freshener on the AC vent), and the toilet barely worked. As I said, if your main purpose for a trip to Reno is drinking and gambling and a room at a decent price, this place is actually not all that bad!
Stayed 1 night in Aug 2024

8/10 Good

David Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't over crowded which was great.., but Wasn't alot of businesses in the area for shopping.
Stayed 4 nights in Aug 2024

4/10 Poor

Evan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When you book a 4 star location, you have certain high expectations. Eldorado didn't come close to those. Hallways were simply lot and the carpet needs an upgrade. Room was nothing special. Entrance was nice. Appreciated the free parking. The pool was a joke. Comparing this to Caesar's resorts in Vegas, it's nothing more than a standard pool you would get at a 2-2.5 star hotel. One thing that threw me off right away was I was travelling solo so I booked a 1 queen bed room. When I checked in, they didn't have any left so I was being told by the front desk that I was getting upgraded.... to the exact same room with 2 queen beds. And oh yeah, they weren't going to charge me for the upgrade. Well, I hope not when you don't have the room I booked. And it's not an upgrade when you only need one bed. Really disappointed in this experience.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have an electric vehicle. The ONLY charger available on this property were Tesla chargers yet it is advertised that they have "EV charging" which is the reason why I chose the El Dorado. The website should specifiy that it is Tesla chargers only.
Stayed 1 night in Aug 2024

2/10 Terrible

Ilene

Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean
Stayed 2 nights in Aug 2024

4/10 Poor

Adela, East Palo Alto

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I do like this hotel but I forgot my smart watch on the room. I came back from Lake Tahoe a few hours later and they wouldn't give it to me. They told me it wasn't there.
Stayed 1 night in Aug 2024

2/10 Terrible

Jeanene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for dingy and outdated then you've found it. I booked and paid for a more expensive king room and was given a cheaper double room I didn't want for the same price. Also just not given useful info for someone staying their first time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Casandra M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Ron

Travelled with group
Disliked: Property conditions & facilities
The food was very good. The minimum of $25 on the crap table is too much and drove our group away. We’ve been going for 16 years and only the last 2 the minimum was $25. This keeps me away from the tables.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Stayed 1 night in Aug 2024

6/10 Okay

Ken

Liked: Staff & service
Tub drain was partially clogged.
Stayed 1 night in Aug 2024

4/10 Poor

Patrick

Travelled with family
Disliked: Property conditions & facilities, room comfort
Terrible Stay
Toilet didn’t work. Lighting poor and dim. Pillows were lumpy, had to go buy some of duration of stay. Had to move rooms due to unable to fix toilet.
Stayed 4 nights in Aug 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

TREACEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kim

Travelled with family
Disliked: Staff & service
Just another room staff not friendly. Long line to check in. Would not stay again
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Travelled with family
The room was small but everything else was great
Stayed 2 nights in Aug 2024