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Hotel Riu Palace Palmeras - All Inclusive

4.0 star property

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3 bars/lounges, poolside bar
Double Room, Balcony, Sea View | In-room safe, free cots/infant beds, free WiFi, bed sheets
Reception
2 outdoor pools, pool umbrellas, pool loungers
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Laundry

Explore the area

Map
Avenida de Estados Unidos de America, 1, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Paseo Costa Canaria
    ‪4 min walk‬
  • Yumbo Shopping Center
    ‪7 min walk‬
  • CITA Shopping Center
    ‪8 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪32 min drive‬

Room options

View all photos for Double Room, Balcony, Garden View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Garden View

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room, Balcony

In-room safe, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Double Room, Balcony

Grand Double Room, Balcony | In-room safe, free cots/infant beds, free WiFi, bed sheets

Grand Double Room, Balcony

  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony, Sea View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Riu Palace Palmeras - All Inclusive

All-inclusive San Bartolomé de Tirajana property in Playa del Ingles with 2 restaurants
2 restaurants, 2 outdoor pools and 3 bars/lounges are available at this smoke-free property. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Hotel Riu Palace Palmeras - All Inclusive offers 274 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Riu Palace Palmeras - All Inclusive, you're just a quick walk from Yumbo Shopping Center. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • The 2 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, bicycles to rent and a playground
  • 7 minutes by foot from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes
Hotel Riu Palace Palmeras - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Palmeras - All Inclusive, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Hotel Riu Palace Palmeras - All Inclusive.

This 4-star San Bartolomé de Tirajana property is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Main Restaurant – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Fusion restaurant – This theme restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.
Lobby bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Lounge bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Grill – This bar specialises in barbecue and serves breakfast and lunch. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included

Land activities

Fitness facilities
Children's club

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fusion restaurant
  • Grill
  • Lobby bar
  • Lounge bar
  • Main Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Riu Palmeras
Hotel Riu Palmeras San Bartolome de Tirajana
Riu Hotel Palmeras
Riu Palmeras
Riu Palmeras Hotel
Riu Palmeras San Bartolome de Tirajana
Riu Palmeras All Inclusive
Hotel Riu Palmeras
Hotel Riu Palace Palmeras - All Inclusive Hotel
Hotel Riu Palace Palmeras All Inclusive
Hotel Riu Palace Palmeras - All Inclusive All-inclusive property

Hotel Riu Palace Palmeras - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 231 reviews
Rating 8 - Good. 79 out of 231 reviews
Rating 6 - Okay. 22 out of 231 reviews
Rating 4 - Poor. 2 out of 231 reviews
Rating 2 - Terrible. 2 out of 231 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not as good as I have had there before
I have stayed here a number of times before - it is clean, modern, well furbished and well located 5 mins walk from either the Yumbo or the Beach. It has two good pools and entertainment nightly. It was full on my recent visit and unfortunately for some reason staff were reserving large numbers of loungers before dawn each morning for guests who actually sometimes didn't use them during the day. This was annoying as these were in the best spots which meant you had to keep trying to move around to find the sunshine. I am not sure why certain people got such service but it didnt seem terribly fair. The food I found rather predicatable and repetitive and could have done with some more imagination - it is fine, but is rather "same again" day in and day out. Compared to times I have stayed before you could tell it was full because the level of service wasn't quite as good as I have had before. But it is a good place to stay especially if you don't mind buffet food - the speciality restaurant which has to be booked is excellent. A call out for my cleaner - garden room 34. She was excellent.
Stayed 7 nights in Nov 2024

2/10 Terrible

Russell

Stayed 7 nights in Nov 2024

10/10 Excellent

Jose Luis

Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

10/10 Excellent

mark

Stayed 7 nights in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
Staff all amazing pleasant helpful friendly. Good variety of quality food many cooked as you wait. Room serviced daily Flame heaters are NOT eco friendly and simply heat air into sky
Stayed 10 nights in Jan 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the beach. Food and drink options throughout the day were excellent. I really enjoyed the extra effort made for Christmas. Evening entertainment was not always worth staying for, but hotel was convenient to yumbo center.

2/10 Terrible

jing

Stayed 1 night in Dec 2022

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our twins and it was the best hotel we ever stayed in. The staff are amazing and so helpful, the food was out of this world and we cannot wait to return
Stayed 7 nights in Sep 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay, clean a comfortable room, great choice of food, all the staff were very friendly
Stayed 4 nights in Jun 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel and food
Stayed 7 nights in Mar 2022

10/10 Excellent

Petre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive approach is a winner
Stayed 7 nights in Apr 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, super clean with friendly staff. Great food selection.
Stayed 21 nights in Jan 2022

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury & Classy
Cleanliness was fantastic, best all inclusive food I’ve had . David the waiter is fantastic . Looking to return in October.
Stayed 7 nights in Jan 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and friendly
Rooms are small but very clean, modern and comfortable with balcony overlooking the pools / sea and large bathroom with twin sinks and rain shower. Staff are all friendly and helpful. All-inclusive with a good choice of drinks in the bars and a wide variety of food in the restaurant of a reasonable standard. Choice of two unheated pools with comfortable loungers and free towels and a pool bar for drinks and snacks. Good quality evening family entertainment. Well-appointed gym. Handy luggage storage and shower facilities mean that if you have time to kill between checking out of your room and catching your flight you can stay and enjoy the pool. Short walk from the beach, Yumbo, Cita etc. Only negative was late night noise from nearby bars.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
This hotel is truely fabulous. Already booked for next year. The food is amazing & so varied. There is a lovely bar which we went to every night. The bathroom is huge & the beds comfortable.
Stayed 10 nights in Nov 2021

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book and stay if you want to be pampered
I would highly recommend this hotel. The location is ideal for the beach and shopping. The selection of food and drinks is second to none. The staff are so helpful and professional I could not fault this hotel in anyway.
Stayed 1 night in Jul 2020

10/10 Excellent

Zana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Zana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central location
Good hotel in good decorative order. Close to beach and shopping centers. Friendly, helpful staff.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For older clientele but superb central location
Very peaceful hotel for mostly an older clientele. The inclusive half board was a pleasant surprise. The central location near the Yumbo centre makes it ideal for people who want to party but then return to a quieter hotel.
Stayed 6 nights in May 2018

8/10 Good

Ann, London

Liked: Cleanliness, staff & service
Clean and comfortable
Stayed for 4 nights at the end of our trip round GC. Hotel is a bit tired and could do with some updating but everywhere was spotlessly clean. Wifi is only available in the public areas and it would be nice to have it in the rooms. Breakfast and dinner buffets are plentiful and varied but to our taste the food was salty and bland and dinner felt a bit rushed. Vegetarians would probably struggle to find variety. Hotel is quiet (a plus for us) and the music stops around 10.
Stayed 4 nights in Oct 2017