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Uvence Arte + Hotel

4.0 star property

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Photo gallery for Uvence Arte + Hotel

Front of property – evening/night
Terrace/patio
Exterior
Interior
Superior Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Presidente Carranza 14a, Revolucion Mexicana, San Cristóbal de las Casas, CHIS, 29220
  • Na Bolom Cultural Museum
    ‪6 min walk‬
  • Ex-Convent of Santo Domingo
    ‪14 min walk‬
  • Foro Cultural Kinoki
    ‪16 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪82 min drive‬

Room options

View all photos for Uvence Luxury Suite

Uvence Luxury Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Uvence Luxury Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior Room

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

UVENCE GARDEN HOTEL

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
5.0 out of 5, Exceptional, (9)
The price is CHF 121
for 1 room
includes taxes & fees
21 Feb - 22 Feb
UVENCE GARDEN HOTEL

About this property

Uvence Arte + Hotel

Colonial hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area.
Uvence Arte + Hotel offers 8 accommodations, which are accessible via exterior corridors and feature fireplaces and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This San Cristóbal de las Casas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Uvence Arte + Hotel, you're just a quick walk from Na Bolom Cultural Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Agapandos
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Na Bolom Cultural Museum and Galeria Studio Cerrillo
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the boutique Uvence Arte + Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial San Cristóbal de las Casas hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to noon.
Agapandos – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 210 for adults and MXN 210 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agapandos

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in public areas
  • No lift
  • Raised toilet seat (50 centimetre high)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Access via exterior corridors
  • Fireplace
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: MXN 1999
  • New Year's Day (1 January) Gala Dinner per child: MXN 999 (from 8 to 13 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 210 for adults and from MXN 210 for children
  • Airport shuttle fee: MXN 2124 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Uvence Arte + Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Parador Juan Dios
Hotel Parador San Juan de Dios
Parador Juan Dios
Parador San Juan de Dios
Uvence Arte Hotel San Cristobal de las Casas
Uvence Arte Hotel
Uvence Arte San Cristobal de las Casas
Uvence Arte + Hotel San Cristobal De Las Casas
Hotel Parador San Juan Dios
Uvence Arte + Hotel Hotel
Uvence Arte + Hotel San Cristóbal de las Casas
Uvence Arte + Hotel Hotel San Cristóbal de las Casas

Uvence Arte + Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 50 reviews
Rating 8 - Good. 11 out of 50 reviews
Rating 6 - Okay. 2 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
very safe, they walk the property often, man entrance has a guard of sort and it's quiet away from plaza
Stayed 5 nights in Nov 2022

10/10 Excellent

KAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was certainly one of the best experiences I have had in a long time. I have traveled world-wide and the service in this small, peaceful, and beautiful hotel can compare with any hotel in the large resorts in any country. I highly recommend it. The service was exceptional.
Stayed 1 night in Aug 2022

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2022

2/10 Terrible

Raul

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Krista, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms and the grounds were beautiful. The negative would be that it's a smaller hotel (only ~20 rooms) and the restaurant often feels empty and doesn't offer fast/light menu options like a sandwich. The nearest restaurant was a 15 min walk.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Gringos beware.
Beautiful hotel. Great garden. Super atmosphere. A dream come true ? Almost, were it not for 1. at check-out time no staff speaking English was available to clarify issues with bill 2. two unmarked steps in the main room which easily can lead to injuries due to falls in an unfamiliar dark room However, would I stay again ? YES

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Susana, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Home
Everything about this hotel stay is superb. The location (although not downtown, is better as it is very quiet) and a 15 minute walk or a very short (US$3.00) taxi ride to the hustle and bustle of the center of San Cristobal. The hotel is beautiful, the grounds are lush and the staff is excellent. I give this hotel an A+. I would not change a thing about this hotel.

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia y segura
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar hermoso para hospedarse , tranquilo, la decoración y el buen gusto presente en cada lugar, jardines hermosos para disfrutar
Stayed 1 night in Oct 2024

10/10 Excellent

Allan Yair

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Miriam Hali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Maricruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar perfecto para descansar
Stayed 1 night in Aug 2024

10/10 Excellent

alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo
Stayed 4 nights in Jun 2024

8/10 Good

MERCEDES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalacioones son super lindas ...
Stayed 1 night in Jun 2024

10/10 Excellent

Karolina

Stayed 1 night in May 2024

6/10 Okay

Humberto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reporte de queja de servicio
Buenos días para hacer el reporte de queja , lamentablemente todas las amenidades del hotel son muy buenas , pero hoy en la mañana desde las 8 a 11 hrs no tuve agua caliente en mi habitación , motivo por el cual no pude darme un baño y a pesar de haber hecho el reporte temprano en recepción al Sr Froylan , no tuve resolución , por tanto es una pena que por situaciones así uno decida no volver y no recomendar su hotel . Haré lo propio en las páginas donde hice la reservación , esperando se tomen cartas en en el asunto. Muchas gracias por la atención y en espera del seguimiento de este reporte . Gracias . Atte : Dr Humberto Cravioto P
Stayed 1 night in May 2024

10/10 Excellent

hector manuel puga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de lo mejor
Stayed 2 nights in Apr 2024

8/10 Good

sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Apr 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los sentidos un hotel de alto nivel con amenidades y areas excelentes
Stayed 1 night in Apr 2023

10/10 Excellent

Humberto

Stayed 1 night in Dec 2022

10/10 Excellent

Andres de jesus

Stayed 1 night in Nov 2022

10/10 Excellent

DAVID ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario lo recomiendo
Una experiencia única, el servicio excelente los chicos que nos recibieron muy atentos y cordiales, la comida súper rica, nos sirvieron rápido y quede enamorada del hotel, divino
La habitación maravillosa
Stayed 1 night in Nov 2022