Mandarin Oriental, Sanya

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Dates

December 2024

January 2025

Private beach, sun-loungers, beach umbrellas, beach towels

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

On private beach

Pool

Pet-friendly

Breakfast available

Air conditioning

Explore the area

12 Yuhai Road, Sanya, Hainan, 572000

Dadong Sea
1 min walk
Dadonghai Beach
16 min walk
大东海美食广场
18 min walk
Sanya (SYX-Phoenix Intl.)
21 min drive

Room options

Suite, 1 King Bed, Ocean View

99.2 sq m
Ocean view
Sleeps 3
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Ocean Breeze Pavilion, Room, 1 King Bed

52 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Garden View

56 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

52 sq m
Ocean view
Sleeps 3
1 King Bed

Twin Room, Ocean View

52 sq m
Ocean view
Sleeps 3
2 Double Beds

Twin Room, Terrace

60 sq m
Sleeps 3
2 Double Beds

Villa, Ocean View (Pool)

150 sq m
Ocean view
Sleeps 5
1 King Bed and 2 Single Beds

Terrace Room King

60 sq m
Sleeps 3
1 King Bed

Villa (South China Sea Pool)

150 sq m
Ocean view
Sleeps 5
1 King Bed and 2 Single Beds

Room, 1 King Bed (Pool Pavillion)

52 sq m
Sleeps 3
1 King Bed

Ocean Front Pavilion with Plunge Pool

52 sq m
Ocean view
Sleeps 3
1 King Bed

Coral Bay Deluxe Villa

150 sq m
Ocean view
Sleeps 4
1 King Bed and 2 Single Beds

Family Suite, Garden View

100 sq m
Sleeps 3
1 King Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About this property

Luxury hotel on the beach, with 3 outdoor pools

Catch some rays on Mandarin Oriental, Sanya's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.

Mandarin Oriental, Sanya offers 278 accommodations with DVD players and minibars. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Sanya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

During your stay at Mandarin Oriental, Sanya, you're just a quick walk from Dadong Sea. Free WiFi in public areas, free self-parking and a free area shuttle are available.

Free WiFi
Free self-parking
Enjoy Chinese cuisine at Yi Yang Restaurant, one of the property's 3 restaurants and 2 bars/lounges
Buffet breakfast served daily for a fee
Take a swim in the 3 outdoor pools
Treat yourself to body treatments, manicures and pedicures or massages at the spa
Services include babysitting, a children's club and dry cleaning/laundry
On-site recreation includes a private beach, a gym and a steam room
Steps from Dadong Sea and 13 minutes by car from Sanya Bay
Free local-area and shopping centre shuttle service
Pets welcome for a fee

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Mandarin Oriental, Sanya, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre. Self parking is free.

This 5-star Sanya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Yi Yang Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Pavilion Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Fresh Restaurant – This beach restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open selected days.

24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free area shuttle
Area shuttle
Free shopping centre shuttle
Limo/town car service
Free self parking on site

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 253 per person
2 bars/lounges
3 restaurants
A beach bar
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Fresh Restaurant
Pavilion Restaurant
Yi Yang Restaurant

Things to do

18-hole adjacent golf course
3 outdoor pools
Arcade/game room
Beach volleyball
Bicycle rentals
Children's club
Children's pool
Fishing
Full-service spa
Golf caddies
Golf carts
Gym
Kayaking
Paddleboard
Playground
Sailing
Shopping
Snorkelling
Steam room
TV in common areas
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Children's club (surcharge)
Children's pool
DVD player
Free area shuttle
Free cot
In-room babysitting
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised activities for children

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the bay
Pool loungers
Pool umbrellas
Terrace

Full-service spa

18 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible public bathroom

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

DVD player
Flat-screen TV with satellite channels

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: CNY 1200 per pet, per stay, plus a deposit of CNY 5000 per stay

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 620.0 per day.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 253 per person
Airport shuttle fee: CNY 900 per vehicle (one way)
Pet deposit: CNY 5000 per stay
Pet fee: CNY 1200 per pet, per stay
Rollaway bed fee: CNY 620.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Mandarin Oriental, Sanya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mandarin Oriental Hotel Sanya

Mandarin Oriental Sanya

Sanya Mandarin Oriental

Mandarin Oriental, Sanya Hainan

Mandarin Oriental, Sanya Hotel Sanya

Mandarin Oriental Sanya Hotel

Mandarin Oriental Hotel Sanya

Mandarin Oriental, Sanya Hotel

Mandarin Oriental, Sanya Sanya

Mandarin Oriental, Sanya Hotel Sanya

Mandarin Oriental, Sanya Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Frank, Pasadena

2 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

11 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

13 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanya Mandarin stay

2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!

Stayed 4 nights in Oct 2021

10/10 Excellent

MA GUADALUPE

17 Jun 2021

Stayed 2 nights in Jun 2021

10/10 Excellent

Lars

18 May 2020

Stayed 5 nights in May 2020

10/10 Excellent

Jae Young

16 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

Very accomodative and relax environment overall

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

29 Oct 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Please Bring Back Foreign Service Professionals

This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.

Stayed 1 night in Oct 2018

10/10 Excellent

GEORGIOS

29 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

13 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plesant stay.

Stayed 3 nights in Jun 2018

10/10 Excellent

A, Los Angeles, CA

28 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Architecture - Rocky Beach

Great choice for rest & relaxation. Secluded & private. Good selection of food & wine. Service is awesome. Not enough beach chairs on sand for hotel of this size. Also, beach is very rocky compared to rest of Sanya.

Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

17 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip-top service and excellent location.

The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!

6/10 Okay

Verified traveller

30 Aug 2016

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveller

19 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel. Great management

8/10 Good

Verified traveller

15 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

16 Dec 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Up there with the best

Very impressed by this hotel. Almost perfection. Service is first class although English language is not widely spoken. Spa, breakfast, Executive lounge, Fresh Restaurant and kids club all very high standard. Only slight disappointment is lack of really sandy beach. Thank you so much.

8/10 Good

Verified traveller

22 Nov 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting and grounds

Loved the setting and the grounds. Nice room. Rocky beach though. Great service. Food is expensive. Overall great experience.

8/10 Good

Joseph

1 Nov 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

18 Oct 2015

Liked: Cleanliness, staff & service

Disliked: Room comfort

Worst resort experience ever!

Highly disappointing! The beach is of low quality and tiny in size. It was unbelievable that a 5star hotel of this price range would charge daily rates for the wifi. Their BBQ menu was a joke, over-priced, minimum choice, low quality. Eating out was a far better option than eating at the hotel, which was almost 10 times less. The only good thing about this hotel is the level of privacy you get. No crowds, no noise, no kids,...probably because most rooms were vacant. In short, it was the worst resort experience we've ever had. Not recommendable!

10/10 Excellent

Rosa, Italy

7 Sept 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best choice you can make!

Amazing!

10/10 Excellent

sharon

30 Aug 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

5 Dec 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, will definitely stay there next time in town. Received a complimentary upgrade upon check in.

10/10 Excellent

Verified traveller

28 Sept 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet hotel, beautiful beach, great service

The hotel is a little away from the main part of the city which makes it much more relaxing and quiet (yet if one wants to go to the city it not far and it is easy to get a cab). The beach is beautiful and the spa is fantastic. The overall service was also really good as well as the food, we really enjoyed our stay at Sanya.

10/10 Excellent

CrayolaLife, Hong Kong

7 Jul 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Exceeded Expectation – Seriously Top Quality

I travel a lot, often to places places like Bora Bora, Maldives, Phuket, Bali, Caribbean, Hawaii, etc. The Mandarin Oriental in Sanya really exceeded my expectation. The interior is robust and private, of very high grade. The staff are trained very well (especially in context of China PRC standards). The restaurant called Fresh is on the beach and I now see that it is appropriately named on the best restaurants in China. The noodle restaurant is also marvelous. My expectations tend to be quite high – this hotel was pretty much perfect. The beach itself is not the best but the resort is awesome. Also, the concierge could use some work, as for the wifi connection in the rooms. But other than these items, this hotel is really at the highest end and I highly recommend. – CrayolaLife from Hong Kong

10/10 Excellent

Yong, Hong Kong

8 May 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic customer service

We stayed for 2 nights, with an early check-in (before 12 o'clock) , and a late check-out (6pm). Cost less than RMB 60 to get to the hotel by taxi from the airport. This hotel is certainly not famous for its sand beach, as it is quite a small one. We did bring along our snorkeling kits to enjoy a bit of fun chasing the fish (there are snorkeling kits, and kayaks for rental). Services have been up to standard as we expected (free bottle of water, fruits, transport within the hotel). Only downside is the public toilets within the hotel is poorly maintained and smell badly sometimes, and the wifi cost RMB100/day and its signal is pretty weak inside the room.

10/10 Excellent

Katya

3 Dec 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a short leisure trip

Grand facility, really good staff. English sometimes was a struggle though. Fresh restaurant is magnificent, i ended up having 3 of my 4 dinners there. Other restaurants are good too. Beach is ok but small, pools are plenty and variable

Mandarin Oriental, Sanya

Choose dates to view prices

Photo gallery for Mandarin Oriental, Sanya

Reviews

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

View all photos for Ocean Breeze Pavilion, Room, 1 King Bed

Ocean Breeze Pavilion, Room, 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

View all photos for Twin Room, Ocean View

Twin Room, Ocean View

View all photos for Twin Room, Terrace

Twin Room, Terrace

View all photos for Villa, Ocean View (Pool)

Villa, Ocean View (Pool)

View all photos for Terrace Room King

Terrace Room King

View all photos for Villa (South China Sea Pool)

Villa (South China Sea Pool)

View all photos for Room, 1 King Bed (Pool Pavillion)

Room, 1 King Bed (Pool Pavillion)

View all photos for Ocean Front Pavilion with Plunge Pool

Ocean Front Pavilion with Plunge Pool

View all photos for Coral Bay Deluxe Villa

Coral Bay Deluxe Villa

View all photos for Family Suite, Garden View

Family Suite, Garden View

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About this property

Mandarin Oriental, Sanya

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Mandarin Oriental, Sanya Reviews

Reviews

Wonderful

9.4/10

9.4/10

7.8/10

9.0/10