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Hôtel Château de l'Ile

3.0 star property

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Photo gallery for Hôtel Château de l'Ile

Terrace/patio
Bar (on property)
Tradional Family Room | Living area | TV
Front of property – evening/night
Classic Room | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

Map
4 Quai Heydt, Ostwald, Bas-Rhin, 67540
  • Train Station Square
    ‪10 min drive‬
  • Strasbourg Cathedral
    ‪10 min drive‬
  • Strasbourg Christmas Market
    ‪12 min drive‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪18 min drive‬

Room options

View all photos for Tradional Family Room

1 bedroom, in-room safe, desk, soundproofing

Tradional Family Room

  • 30 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (Balcon)

Superior Room (Balcon) | 1 bedroom, in-room safe, desk, soundproofing

Superior Room (Balcon)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Castle Room

Castle Room | 1 bedroom, in-room safe, desk, soundproofing

Castle Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

Classic Room | 1 bedroom, in-room safe, desk, soundproofing

Classic Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hôtel Château de l'Ile

Family-friendly hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Hôtel Château de l'Ile offers 62 accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the overall property condition at Hôtel Château de l'Ile. During your stay, you'll be within walking distance of L'Illiade. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at La Winstub de l'Ile, a brasserie with garden views
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 10 minutes by car from Train Station Square and 10 minutes from Strasbourg Cathedral
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hôtel Château de l'Ile. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Ostwald hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
La Winstub de l'Ile – Overlooking the garden, this brasserie serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Winstub de l'Ile

Things to do

  • Billiards/pool table
  • Vineyard
  • Wine tours

Family friendly

  • Baby monitor
  • Children's games
  • Free cot
  • In-room babysitting
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 30 October 2024 to 28 October 2026 (dates subject to change).
The following facilities are closed on Sunday and Monday:
  • Restaurant
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Children's pool
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hôtel Château de l'Ile offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château l'Ile Hotel
Château l'Ile Hotel Ostwald
Château l'Ile Ostwald
Chateau De l`Ile Hotel Ostwald
Château l'Ile
Chateau De L'Ile Strasbourg/Ostwald, France
Château de l'Ile Spa
Hôtel Château de l'Ile Hotel
Hôtel Château de l'Ile Ostwald
Hôtel Château de l'Ile Hotel Ostwald

Hôtel Château de l'Ile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 340 reviews
Rating 8 - Good. 85 out of 340 reviews
Rating 6 - Okay. 39 out of 340 reviews
Rating 4 - Poor. 15 out of 340 reviews
Rating 2 - Terrible. 5 out of 340 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marsel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Huge room with balcony
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room upgrade for our anniversary was a nice touch which included veranda. Breakfast lunch and dinner were quite tasty
Stayed 1 night in Oct 2024

10/10 Excellent

Mirza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and with a tram about 15 mins away for travel into Strasbourg - perfect! The chateau Experian’s so good I will be coming back with the Mrs and family 👍
Stayed 1 night in Sep 2024

8/10 Good

sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes im Park gelegenes Schlosshotel. Saubere ruhige Zimmer, auch wenn die Innenausstattung etwas antik ist, einfach sehr gemütlich. Frühstück war sehr gut, mit frischen Produkten.
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Adam, Thunder Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hôtel Château de l'Ile for 2 nights and it exceeded our expectations. Our room was on the first floor, facing the river, and was very quiet and calm. The hotel staff were responsive and helpful. We found our room to be spacious and comfortable and while the decor is a bit dated, we think it adds to the chateau's charm. The Tesla Destination Charger was also a big plus. Overall, a very pleasant stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay thank you so much!
Stayed 1 night in Jun 2024

8/10 Good

Diana

Stayed 1 night in May 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, nice property to walk around. Large rooms. Complimentary sauna was enjoyable, wife also enjoyed a massage.
Stayed 1 night in May 2024

10/10 Excellent

Ricardo, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel outside downtown next to a a park. Beautiful surroundings. Good service from their staff. We had dinner and breakfast at the hotel which was reasonably priced and tasty.
Stayed 2 nights in Jul 2023

6/10 Okay

kambiz

Liked: Cleanliness, staff & service
Air conditioning not e
Unfortunately after checking we noticed A/C is not working.they mentioned is going to be fixed by 1-2 days .after 6days since we checked out still was not fixed.
Stayed 6 nights in Jun 2023

8/10 Good

Martyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Henrik

Stayed 1 night in Mar 2023

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa hotel
recommend hotel. Restaurants and spa. Big rooms.
Stayed 3 nights in Dec 2022

10/10 Excellent

Matias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
It was ok, bit dated, not convinced it a 4☆, food choices limited.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
We came to stay for 4 nights/no breakfast over christmas with our 5 and 14 year old kids to escape the usual Uk xmas. We decided to have christmas eve dinner with them for €340 including drinks. None of us ate much from the 3.5 course meal, as most of it was not only bland but a lot of it actually unpleasant in taste! Ive never before experience a meal, where i didn’t like anything. But we had similar experiences with the food in other areas of Strasbourg and Colmar. So it wasnt just the hotel’s restaurant food. The first day we got up early to use the gym - to find out there was none. Better check the facilities properly next time.. The pool and sauna however were excellent. Lucky from the second day onwards the jacuzzi’s heater worked and we could enjoy that too. The beds very massive and comfy. Strasbourg is about 20mins by car. Watch out for speed restrictions in km, as a speeding ticket was send to us in the UK afterwards. Overall I doubt we’ll be visiting Alsace again in a hurry.
Stayed 4 nights in Dec 2019

10/10 Excellent

Valerie, er City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness- what an unexpected joy! An incredibly beautiful property, huge rooms, lovely setting and excellent front desk staff.
Stayed 1 night in Dec 2019

8/10 Good

Keiji

Business traveller
Liked: Cleanliness, staff & service
Nice Castel hotel
Very nice looking historical Castle hotel. However, little disappointed with the normal interior. Service was nice and could be much better if they invest in matching the interior design with its outstanding exterior.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Château is a lovely old building. Our room was very beautiful and we enjoyed our dinner in the restaurant.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place!!! A great place to stay if you have transportation and want to visit Alsace Lorraine
Stayed 2 nights in Sep 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want to relax, GO GO GO AMAZING!
WOW WOWWWW WOWWWWW!! We loved the hotel! So Beautiful, Amazing Relaxing and so much more! Great service, Great food, Amazing rooms very big and comfortable, Great Air Condition, Wifi and all the facilities was so nice and welcoming. Big swimming pool and Jacuzzi, such a nice location and garden - SO SO SO Beautiful over there the hotel and everything in it. No words can explain, it was so Great!! we will go back there for SURE!
Stayed 4 nights in Aug 2019