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InterContinental Presidente Cozumel Resort Spa by IHG

5.0 star property

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Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

Exterior
Private beach, white sand, beach umbrellas, beach towels
4 restaurants, Italian cuisine
4 restaurants, Italian cuisine
2 outdoor pools, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Chankanaab National Park
    ‪5 min drive‬
  • Chankanaab Beach Adventure Park
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed

  • Ocean view
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Suite, 1 King Bed (Reef, Beach Access) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed (Reef, Beach Access)

  • Beach view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Reef View with Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Reef View with Beach Access)

  • Sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Accessible

  • Beach view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Beach Access)

  • Sea view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed (Outdoor Shower)

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Pool Access

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Classic Room, 2 Queen Beds, Accessible

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed (Beach Access)

  • Sea view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed (Reef View with Beach Access)

  • Ocean view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, Multiple Beds, Ocean View

  • Ocean view
  • 76 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Outdoor Shower)

  • Beach view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds, Pool Access

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

InterContinental Presidente Cozumel Resort Spa by IHG

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on InterContinental Presidente Cozumel Resort Spa by IHG's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
InterContinental Presidente Cozumel Resort Spa by IHG's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Free valet parking, 2 outdoor pools and 4 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Alfredo Di Roma Trattoria, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with hydrotherapy, hot stone massages or body wraps at the spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Mr. Sancho's Beach Club and 14 minutes from Paradise Beach
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cozumel Resort Spa by IHG, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness centre and a garden. Self parking and valet parking are free. A complete renovation of InterContinental Presidente Cozumel Resort Spa by IHG was completed in September 2023.

This 5-star Cozumel hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Alfredo Di Roma Trattoria – This restaurant specialises in Italian cuisine.
El Caribeño – On-site restaurant. Open daily.
Le Cap Beach Club – This restaurant overlooks the ocean and specialises in Mediterranean cuisine. Open daily.
Faro Blanco – On-site restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorised watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • On the bay
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - September 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 28 for adults and from USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1011 reviews
Rating 8 - Good. 137 out of 1011 reviews
Rating 6 - Okay. 42 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 11 out of 1011 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

DANIEL, FELCH

Stayed 6 nights in Feb 2025

10/10 Excellent

roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dive shop in the property is great but buffet breakfast was fit for a 2 star hotel not 5.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed the friendliness and cleanliness of this property. It was quite and private away from all that cruise ship traffic, but not far away if you wanted nightlife and the business of a tourist sceneri. I highly recommend this hotel.
Stayed 7 nights in Jan 2025

10/10 Excellent

Adrian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed as family in Jan 2025 (kids 6 & 9) in a premuim pool acces room. Had a fantastic time at this stylish well appointed luxury resort with lush well maintained grounds. Good ratio of capacity to resort size. Never felt crowded even though near full occupancy. Pools were always clean but hot tub wasn't always hot for some reason. Staff were plentiful, happy and helpful. Restaurant food quality and variety were excellent if pricey. Highly recommend including the amazing breakfest buffet in your stay. Loved the views at the relaxed waterfront restos. Dont forget to take advantage of happy hour at both bars. Small beach perfect for kids, and rocky coral shoreline has great snorkelling with abundant reef fish, rays, squid and shallow wreck. Bring a flashlight to find octopus hunting in the tide pools at night. The sand outside the coved beach area has a lot of rocky bits mixed in. Our room was quite spacious and nicely designed with natural wood features. Well maintained and not worn down. Only issue was the shower floor was not sloped enough toward drain which caused water to run into the bathroom if not blocked with floor mat. Outdoor deck with direct acces to tranquility pool was nice with lots of seating but was not covered enough. Since it rained everyday, the huge immovable cusion was always wet which was very annoying. Unfortunately I can't recommend the pool access rooms on the east side of the pool for this reason. West and south side decks were better covered.
Stayed 7 nights in Jan 2025

10/10 Excellent

Carlos, Loveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will love this hotel, The best in Cozumel
Stayed 7 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 3 nights in Feb 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like peace and quiet away from the cruise ships and town this is your place. This was our third visit in three years and still very pleased with our stay. The staff is wonderful, the resort is very clean and the rooms are nice. Our only complaint is that it might be time to upgrade the mattresses - at least in our reef room. A bit worn and uncomfortable. Everything else was great. An added bonus is that the staff does not turn over. Same faces at the bars and restaurants which means Intercontinental must treat them well. I’m sure tips help out too. I would highly recommend this resort and the island.
Stayed 7 nights in Feb 2025

10/10 Excellent

marc

Stayed 5 nights in Jan 2025

10/10 Excellent

Dominic Rino

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, very clean with excellent staff that were friendly and helpful. Only negative was the small beach with course sand, but you could snorkel right off the property.
Stayed 7 nights in Jan 2025

10/10 Excellent

James, Canmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Bicycle Use was great with nearby safe bike trail to town. Disappointed they charged for snorkel gear. Prices for food were higher than expected compared to other nearby eateries.
Stayed 8 nights in Jan 2025

10/10 Excellent

Michael

Stayed 7 nights in Jan 2025

4/10 Poor

Tonia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Service at the two on-site restaurants was horrible. Food was ok but they could not get any orders correct. Bring lots of cash because they charge you for everything. Food was crazy expensive as well. Ordered oysters and they came out the size of peas. Absolutely the worst meal we had. Beach service was non existent. Do not rent a car there. They lied to us about the cost and charged my cc three times more than we agreed.For a five star resort this should have been way better than we experienced.
Stayed 9 nights in Jan 2025

8/10 Good

William Pressly, Bentonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good but the premium vs. fine restaurants downtown is to high. Room was very nice and clean, Thank you. Bed and sheets need improvement. Staff is great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We have stayed here 7 times and will continue to stay here every time we visit Cozumel. Every single thing about this place is perfection!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Everyone at this hotel went above and beyond to make our experience a good one. The staff is amazing!
Stayed 6 nights in Jan 2025

10/10 Excellent

joanne

Stayed 4 nights in Jan 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Narmina

Stayed 6 nights in Jan 2025

10/10 Excellent

STEPHEN, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with great food and conveniene of beach, pool or snorkel activity.
Stayed 14 nights in Jan 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely property with great staff. The restaurants were excellent. However, the property is aging, and it shows in several areas. We were in room 1102, and the Fabrick chairs were severely stained, and the fence outside needed staining or painting. Floor tiles are darker in some areas that might need cleaning or might be just worn.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mary Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay. We’ve been to Cozumel 5 times and we decided this was the place to stay for us. We don’t need activities and noise or over zealous vacationers sharing our time for relaxing. The staff is amazingly courteous, helpful and friendly. The oceanfront beckons from every room. Can’t wait to return!
Stayed 9 nights in Jan 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025