Hotel Riu Palace Punta Cana - All Inclusive - Reviews, Photos & Rates

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Dates

June 2025

July 2025

Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs

Minibar, in-room safe, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar
Breakfast included

Explore the area

Playa de Arena Gorda, Punta Cana, La Altagracia, 23000

Arena Gorda Beach
‪5 min walk‬
Iberostar Golf Course
‪4 min drive‬
Cana Bay Golf Club
‪8 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪26 min drive‬

Room options

Junior Suite, Ocean View (B2C-US)

Sleeps 2
1 King Bed

Junior Suite (E)

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (C)

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (C)

Sleeps 8
4 Double Beds OR 2 King Beds

Junior Suite (C)

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | C)

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (B2C-US)

Sleeps 2
1 King Bed

Suite, Ocean View (B2C-US)

Sleeps 2
1 King Bed

Junior Suite (B2C-US)

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

Sleeps 8
4 Double Beds OR 2 King Beds

Junior Suite (B2C-CA)

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | B2C-CA)

Sleeps 4
1 King Bed OR 2 Double Beds

Suite (B2C-CA)

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (L)

Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (L)

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Sleeps 2
1 King Bed

Junior Suite (U)

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Sleeps 2
1 King Bed

Suite, Ocean View (U)

68 sq m
Sleeps 2
1 King Bed

Suite (U)

68 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Sleeps 8
2 Double Beds OR 1 King Bed

Suite (L)

68 sq m
Sleeps 2
1 King Bed

Room Superior

Sleeps 4
2 Double Beds

Suite

Sleeps 2
1 King Bed

Suite Junior

Sleeps 4
2 Double Beds

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

On private beach
Pool
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

16 Jun - 17 Jun

Outdoor pool, free pool cabanas, pool umbrellas

Pool
Hot tub
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

16 Jun - 17 Jun

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Golf Course

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.

Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.

Our customers tell us they can't get enough of Hotel Riu Palace Punta Cana - All Inclusive's great beach location. During your stay, you're just a quick walk from Arena Gorda Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar and a poolside bar
Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
Treat yourself to body scrubs, massages or body treatments at Renova Spa
Services include babysitting, a children's club and dry cleaning/laundry
On-site recreation includes 4 indoor tennis courts, a gym and a sauna
Guests have great things to say about the helpful staff and the beach
Just a 1-minute drive from Arena Gorda Beach and 6 minutes from Iberostar Golf Course

Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Hotel Riu Palace Punta Cana - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Snorkelling

Windsurfing

Land activities

Fitness facilities

Tennis

Lessons/classes/games

Aerobics

Dancing

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

On-site live performances

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7 AM to 11 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas

Things to do

18-hole adjacent golf course
3 outdoor pools
4 indoor tennis courts
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fishing
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Kayaking
Nightclub
Parasailing
Sauna
Scuba diving
Shopping
Surfing/bodyboarding
TV in common areas
Waterslide
Windsurfing

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach

Full-service spa

Body scrubs
Body wraps
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
4 floors
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Punta Cana RIU

All Inclusive RIU Punta Cana

Palace RIU Punta Cana

Punta Cana Palace

Punta Cana Palace RIU

Punta Cana RIU

RIU All Inclusive Punta Cana

RIU Palace Punta Cana

RIU Palace Punta Cana All Inclusive

RIU Punta Cana Palace

RIU Palace Punta Cana All Inclusive All-inclusive property

RIU Punta Cana Inclusive incl

RIU Palace Punta Cana All Inclusive

Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Karen

Travelled with family

4 Mar 2025

Liked: Staff & service

Disliked: Cleanliness

The property was beautiful, but the rooms smelled moldy and musty when I told guest services they didn’t seemed too concerned. They were dirty dishes every where in hallways, in ashtray, in lobby. When we checked in guest services said we DIDNT NEED RESERVATIONS for the 5 restaurants on the property but guess what you kinda did or you had to stand in line for hour and still my not get to eat and all the restaurants had very, very limited selection. The buffets were ok but I didn’t want to eat the buffet every meal.

Stayed 3 nights in Feb 2025

6/10 Okay

Luis

3 Mar 2025

It’s ok,

Stayed 4 nights in Feb 2025

10/10 Excellent

Jose Thekkinedath

Travelled with family

1 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at this property few times. Very good place.

Stayed 4 nights in Feb 2025

10/10 Excellent

Mercedes Desiree Roberto

Travelled with family

28 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Tyler

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff are amazing. Not your traditional go get a drink yourself but service everywhere and never long to wait. Shows are good and everything was a blast. Will return again

Stayed 7 nights in Feb 2025

8/10 Good

Kathleen

Travelled with partner

27 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We are an older couple and wanted room service with coffee and juice delivered to our room in the mornings. We tried to arrange this on 3 different days and was unsuccessful so we gave up. Also would suggest have the kids entertainment earlier. It ran till 9pm which is quite late. Most of the staff was friendly… not all.

Stayed 7 nights in Feb 2025

10/10 Excellent

Justo

Travelled with family

26 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort offers outstanding services and boasts a beautiful beach. The facilities are impeccably maintained, and the activities and night shows are truly top-notch. The staff's attention to detail and dedication to guest satisfaction are remarkable. I highly recommend this resort and give it a perfect 10 out of 10.

Stayed 5 nights in Feb 2025

6/10 Okay

Reem

25 Feb 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Keith Franklin

Travelled with family and small children

25 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is so family friendly with safe and big water park for adults and kids. Very clean facility, beautiful beach, easy to get around with all inclusive food options for all, including gluten-free options. We enjoyed our stay so much. The hotel staff were all so friendly and welcoming…always with a smile and happy to serve us. Thank you!!! We’ll be back.

Stayed 5 nights in Feb 2025

8/10 Good

William

24 Feb 2025

Stayed 7 nights in Feb 2025

10/10 Excellent

shari lee

Travelled with family

24 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

i took my adult sons and daughter in law on their first international vacation. We all loved the RUI palace. Staff is A one, everything was super ! We highly reccommend!

Stayed 7 nights in Feb 2025

10/10 Excellent

Anny E

Travelled with partner

24 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the property except the rooms. There’s too much humidity in there. But I will definitely go back again

Stayed 4 nights in Feb 2025

6/10 Okay

Eva, Sayville

Travelled with family, Travelled with group

23 Feb 2025

Liked: Staff & service

Disliked: Amenities

Hi. We stayed for 5 days at the Riu palace pinta cana. It was an Ok trip. The rooms were ok. The food was decent. The buffet was great, but the restaurant food wasn’t as good. The steak house had tough steak. The pool area for adults was fun. Here is why I give it 3 stars. The nighttime entertainment on the property was horrible. The Riu party niggts were fun (down the street) but that party is more for 25-30 year olds. Kids are not allowed and the crowd are “Ibiza” party-goers. NO good, fun entertainment going on at the actual resort. It was a huge problem. They did have some singers but they sang music that was putting us to sleep. (Cher, elvis). I’m serious! We wanted to dance. The kids were wandering around the property laying on the lobby couches trying to stay busy. NOTHING for kids in the ages 12-15 age group. Pool closes @6pm. I would not recommend this resort if you have kids 12-15 yrs old

8/10 Good

Rene

Travelled with partner

23 Feb 2025

Liked: Cleanliness, staff & service, amenities

The resort is nice and the staff is amazing, lots of activities to do and the beaches are amazing, the only complaint I have is that we show 2 roaches in our rooms bathroom and another in the buffet.

Stayed 3 nights in Feb 2025

10/10 Excellent

Gissel

Travelled with family

23 Feb 2025

Liked: Amenities

We really enjoyed our stay here. Staff is super nice and friendly. I would highly recommend it.

Stayed 5 nights in Feb 2025

10/10 Excellent

Charles

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

6/10 Okay

Kayshawn

23 Feb 2025

Stayed 3 nights in Feb 2025

8/10 Good

Clandy

Travelled with family, Travelled with family and small children

23 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice resort, has one of the best buffet I have ever seen in at all inclusive resort. The only downside is that after midnight there’s nothing going on except for the tiny sport bar.

Stayed 4 nights in Feb 2025

10/10 Excellent

Svetlana

Travelled with partner, Travelled with group

23 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All was great!

Stayed 10 nights in Feb 2025

10/10 Excellent

Francisco

Travelled with family

21 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is wonderful. Very nice place with plenty to do, you don't have have to go out if you don't want to,or, just relax. Enjoyed the beach, pools, variety of food, drinks, night entertainment and waterpark.

Stayed 3 nights in Feb 2025

4/10 Poor

Voytek

21 Feb 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 10 nights in Feb 2025

8/10 Good

maria

20 Feb 2025

Liked: Cleanliness, staff & service

My second stay in two consecutive years. Most of staff are doing a fantastic job, with the exeption of the staff at the restaurant that is open during lunch time. Room cleaning not as diligent as last year ( not enough towels left, leaving patio door unlocked, not securing door is closed after leaving the room ( my door was not closing on its own by its own weight needed a slight pull to lock). This time, it appeared, more left over food, from one meal to another, was offered to the following.

Stayed 14 nights in Feb 2025

4/10 Poor

Faoud, Spring Valley

Travelled with family

20 Feb 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The toilet kept flushing, bathrooms weren’t clean and the sink was clogged.

Stayed 5 nights in Feb 2025

10/10 Excellent

Mark

19 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place. Would stay there again.

Stayed 5 nights in Feb 2025

10/10 Excellent

Maria

18 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff and amenities- you do not have to leave the resort!

Stayed 4 nights in Jan 2025

Hotel Riu Palace Punta Cana - All Inclusive

Choose dates to view prices

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, Ocean View (B2C-US)

Junior Suite, Ocean View (B2C-US)

View all photos for Junior Suite (E)

Junior Suite (E)

View all photos for Suite (C)

Suite (C)

View all photos for Junior Suite, Connecting Rooms (C)

Junior Suite, Connecting Rooms (C)

View all photos for Junior Suite (C)

Junior Suite (C)

View all photos for Junior Suite (Tropical View | C)

Junior Suite (Tropical View | C)

View all photos for Junior Suite (Superior, L)

Junior Suite (Superior, L)

View all photos for Suite (B2C-US)

Suite (B2C-US)

View all photos for Suite, Ocean View (B2C-US)

Suite, Ocean View (B2C-US)

View all photos for Junior Suite (B2C-US)

Junior Suite (B2C-US)

View all photos for Junior Suite (Tropical View, B2C-US)

Junior Suite (Tropical View, B2C-US)

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Junior Suite, Connecting Rooms (B2C-CA)

View all photos for Junior Suite (B2C-CA)

Junior Suite (B2C-CA)

View all photos for Junior Suite (Tropical View | B2C-CA)

Junior Suite (Tropical View | B2C-CA)

View all photos for Suite (B2C-CA)

Suite (B2C-CA)

View all photos for Junior Suite, Connecting Rooms (L)

Junior Suite, Connecting Rooms (L)

View all photos for Junior Suite, Courtyard View (Superior, E)

Junior Suite, Courtyard View (Superior, E)

View all photos for Junior Suite (L)

Junior Suite (L)

View all photos for Junior Suite, 2 Bedrooms (U)

Junior Suite, 2 Bedrooms (U)

View all photos for Junior Suite, Ocean View (U)

Junior Suite, Ocean View (U)

View all photos for Junior Suite (U)

Junior Suite (U)

View all photos for Junior Suite (Tropical View, U)

Junior Suite (Tropical View, U)

View all photos for Junior Suite, Sea View (L)

Junior Suite, Sea View (L)

View all photos for Suite, Ocean View (U)

Suite, Ocean View (U)

View all photos for Suite (U)

Suite (U)

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Junior Suite, 2 Bedrooms (B2C-US)

View all photos for Suite (L)

Suite (L)

View all photos for Room Superior

Room Superior

View all photos for Suite

Suite

View all photos for Suite Junior

Suite Junior

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About this property

Hotel Riu Palace Punta Cana - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment