We had to clean a A toilet due to skidmarks being in there when we arrived and there was a lot of long hair strands found in sheet of a bed. Overall cleanliness was below average and multiple maintenance things needed to be done. I.e. holes in the wall, towel rack bar was off the wall, freezer didn’t make ice, lights above sink burn out.) additionally, I received several emails with conflicting information on entry code & check out process. Before arriving when emailed to ask if there was a Keurig, I received four email replies with different answers