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Hacienda Uayamon

3.0 star property

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Photo gallery for Hacienda Uayamon

Outdoor pool
Massages
Deluxe Room, 1 King Bed | Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe
Library
Massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
KM 20 Carretera, Uayamon-China-Edzna, Uayamon, CAM, 24530
  • Bastion of San Francisco
    ‪29 min drive‬
  • Campeche Cathedral
    ‪29 min drive‬
  • Bonita Beach
    ‪34 min drive‬
  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Twin Room, 1 Single Bed

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Deluxe Twin Room, 1 Single Bed

  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About this property

Hacienda Uayamon

Historic hotel with free valet parking and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Hacienda Uayamon offers 12 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature Egyptian cotton sheets. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Uayamon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

You'll find features such as free WiFi in public areas and valet parking, plus an outdoor pool at Hacienda Uayamon.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • 20.7 miles (33.3 km) from Bonita Beach and 14.9 miles (24 km) from Hospital General de Especialidades "Dr. Javier Buenfil Osorio"
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An outdoor pool, a library, and a terrace are also featured at the business-friendly Hacienda Uayamon. Limited free parking is available on a first-come, first-served basis.

This 3-star Uayamon hotel is smoke free.

Hacienda Uayamon has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lift
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hacienda Uayamon
Uayamon Hacienda
Hacienda Uayamon Hotel
Hacienda Uayamon Uayamon
Hacienda Uayamon Hotel Uayamon
Hacienda Uayamon A Luxury Collection Hotel Uayamon

Hacienda Uayamon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 165 reviews
Rating 8 - Good. 35 out of 165 reviews
Rating 6 - Okay. 13 out of 165 reviews
Rating 4 - Poor. 6 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Dec 2024

10/10 Excellent

Valentina

Stayed 1 night in Jul 2023

8/10 Good

Gloria

Stayed 2 nights in Jun 2023

8/10 Good

Vera

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel!!!
Excellent hotel and installations. Great for couples. If you plan to make some visits around the place, you will need your own transportation. It's far from everywhere.
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Stayed 1 night in Aug 2022

4/10 Poor

Guadalupe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lower the price to match the service
Needs lots of maintenance in the rooms Fumigation is a must mosquitoes and spiders Food lots of improvement For the price you expect more Very nice pool Beautiful natural landscaping/loved t birds
Stayed 3 nights in Jun 2022

8/10 Good

Tanya

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, facilities, and personal was great. The only negative point was Sebastian, the guy from restaurant, he was not very kind on his manners when he talked about the hair of my pet. I guess for 300 usd per night he could clean the chair where my pet was sitting.
Stayed 2 nights in Jun 2022

10/10 Excellent

Abraham

Stayed 2 nights in Apr 2022

10/10 Excellent

Roman

Stayed 1 night in Mar 2022

10/10 Excellent

Nancy, McAllen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t rave enough about the staff and property! Loved every minute we spent here.
Stayed 2 nights in Mar 2022

8/10 Good

gerardo

Travelled with family
Liked: Staff & service
Amazing place, rooms need renovation.
The place is amazong, well worth visiting. The rooms need renovation. The hotel is located in the middle of the jungle, so you have to expect insects and spiders. The problem was that the windows and doors didn’t kept them out, as they wouldn’t close completely. So we have a few visitors at night, spiders and a frog. Anyway, the hotel and place are amazing and unique.
Stayed 2 nights in Jan 2022

10/10 Excellent

Kelly

Stayed 1 night in Nov 2021

6/10 Okay

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely disappointed poorly maintained property
The grounds upon entry were gorgeous and I had such high expectations. For clarity, this was the fifth hacienda we stayed in under the luxury collection in Mexico, so the bar had been set previously by the Santa Rosa, San Jose, Campeche, and Temozon haciendas. This one, while I get they want to maintain eco-consciousness and I get it’s in nature, we arrived with a rental car and three kids, which were swarmed with mosquitoes when we tried to get our stuff and kids out of the car. We’ve been to Mexico so we expect mosquitoes but this was crazy. It’s rainy season, but the hotel should really power wash off the moss on the walkways because it’s dangerously slippery. We had a frog in the room, a swarm of stinging ants in the bath, the bathtub itself has clearly not been cleaned in a very long time, the toilet struggled to flush, and the staff in the restaurant seemed annoyed by our presence which was a stark contrast from the other places, and the roof was leaking from the rain. My last complaint is the hallway wasn’t sealed off completely from outside, so mosquitoes easily got in. I generally don’t mind nature when I’m in nature, but want the room to be a refuge from further exposure, especially with my kids, from the elements. It just seems like it’s not being well maintained, which is a massive bummer. I will say they did let us check out super early (about 5 AM) and had a box of fruit for us since breakfast wasn’t available yet and that was very nice of them.
Stayed 2 nights in Oct 2021

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de la hacienda es estupendo sobre todo Pedro en el restauran, todos atentos ayudar y hacernos sentir cómo en casa. muchas Gracias!!
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Aidee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! Clean, comfortable and great service. Staff is very friendly.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beautiful property, food was a let down.
Stayed 1 night in Jun 2021

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historia, naturaleza y confort
Sin duda uno de los mejores Hoteles de Mexico. Solo 12 habitaciones en 100 hectáreas. Historia, naturaleza y confort. Seguro regresamos. Solo mejoraría comedor.
Stayed 1 night in Jun 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, well-managed property
This property is lovely and the rooms are ample, clean and have everything you need. The service was very good. We toured this old hacienda with one of the landscape managers that had been on the property many years. On Sunday they cooked cochinita pibil and lechon in a traditional Mayan pit and served this for the midday meal. We have been to many haciendas around the area; most are nice, but most do not have excellence across all categories. We will return whenever we can.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Takes your breath away as soon as you get in to the property, the huge ceiba tree, the chapel and the pool are the jewels of the hacienda, the staff makes you feel like the owner of the place the only detail was that the room bar was completely empty, they have for sale different packages with drinks and snacks, they could’ve thrown a couple of drinks with the room and would make them look top notch.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique hotel. Each room is its own separate structure surrounded by vegetation, very private. Staff was great from start to finish. Restaurant food was good too, especially the local dishes.
Stayed 1 night in Mar 2021

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran lugar para pasar un par de dias desconectado
Gran lugar con jardines excepcionales. El staff de hotel súper amable. La comida no está muy bien y definitivamente puede mejorar
Stayed 2 nights in Nov 2020

8/10 Good

Bettye

Liked: Cleanliness, staff & service, room comfort
Hacienda Break
We enjoyed our getaway at Hacienda Uayamon. We had stayed at other haciendas in this group of hotels in the Yucatan so knew generally what to expect. The grounds and setting are spectacular within a tropical forest. Due to covid concerns we did not opt for housekeeping during our 2 night stay even though it was available. The bed was quite comfortable and internet signal was fine. The property was renovated in 2000 so the cement bathtubs and stone finishes are a bit worn so it seems time for a little refurbishing but during this difficult period in the hospitality industry that will be in the future. The restaurant offered a good breakfast and the dinner menu included a number of regional specialties. Salads were fresh and service was good. We wrote ahead and scheduled a birding tour at 7:00 one morning with a local guide which was a lovely way to start the day. The staff also offers a hacienda tour for those who wish to learn more about the history of the place. The pool is quite dramatic and has changing rooms adjacent so you don't have to go back to your casita in a wet suit. Wifi worked well here. I would definitlely consider returning sometime in the future. Unless you are visiting the Mayan ruins at Edzna about 38 kilometers away, there isn't too much to see here but the beach and the city of Campeche are nearby.
Stayed 2 nights in Dec 2020

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020