2/10 – Ungenügend
Megan D.
17. Nov. 2024
Gut: Sauberkeit
Lost power, door was left wide open, no resolution
The problems I encountered override any positives of my stay there. I was the only unit to lose power and it took an overnight to have it looked at, so I paid for somewhere else to stay that night.
Upon returning after work the next day, I came back to my door left wide open by the services they sent to repair the power problem. I had no idea how long my apartment was left unsecured, in a building that had multiple security features because it’s a higher crime area. As a single female, I had to clear my living space to make sure nobody was hiding or anything was stolen in the unknown amount of time it was left open.
After contacting VRBO I was assured I would be contacted by a manager about resolution and it never happened.
My stay ended with me paying double to find another location because I didn’t have power, was put at risk by negligence and their team didn’t have the capacity to respond to any of it.
Cute apartment doesn’t matter at that point.
Megan D.
Aufenthalt von 18 Nächten im Februar 2024