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Hope Street Hotel

4.0 star property

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Spa
Spa
Spa reception
View from property
Deluxe King Room | Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Bar
  • Gym

Explore the area

Map
40 Hope Street, Liverpool, England, L1 9DA
  • Liverpool ONE
    ‪12 min walk‬
  • Royal Albert Dock
    ‪3 min drive‬
  • M&S Bank Arena
    ‪4 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite

Corner Suite | Premium bedding, in-room safe, desk, blackout curtains

Corner Suite

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

King Room | Premium bedding, in-room safe, desk, blackout curtains

King Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Room

Studio Room | Premium bedding, in-room safe, desk, blackout curtains

Studio Room

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lounge Suite

Lounge Suite | Premium bedding, in-room safe, desk, blackout curtains

Lounge Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, in-room safe, desk, blackout curtains

Studio Suite

  • 35.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

The Municipal Hotel Liverpool - MGallery

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  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (558)
The price is CHF 234
for 1 room
includes taxes & fees
3 Apr - 4 Apr
The Municipal Hotel Liverpool - MGallery

About this property

Hope Street Hotel

Hotel with 2 restaurants, near Royal Albert Dock
This smoke-free hotel features 2 restaurants, a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, spa services and 24-hour room service.
Hope Street Hotel offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hope Street Spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hope Street Hotel's great location. During your stay, you're just a quick walk from Hope Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The London Carriage Works
  • Full breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 12 minutes by foot from Liverpool ONE and a 3-minute drive from Royal Albert Dock
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hope Street Hotel offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. The business-friendly Hope Street Hotel also features spa services, concierge services, and complimentary newspapers in the lobby.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The London Carriage Works – This restaurant specialises in British cuisine and serves lunch and dinner.
1931 – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Lao, Latvian, Polish, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • 1,931
  • The London Carriage Works

Things to do

  • 24-hour gym
  • Full-service spa
  • Stereo

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • 581 square feet of conference space
  • Business centre
  • Computer station

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 15 per day (984 ft away)
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Pool fee: GBP 55 per day
  • Spa fee: GBP 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hope Street Hotel
Hope Street Hotel Liverpool
Hope Street Liverpool
Hotel Hope Street
Hope Street Hotel Hotel
Hope Street Hotel Liverpool
Hope Street Hotel Hotel Liverpool

Hope Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Meera

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of British boutique hotels
I’ve stayed here before and love the design/location so was pleased to return. The staff were really helpful/pleasant and the room was very clean with toiletries/towels/refreshments replenished. My Nespresso had a slight leak - I meant to mention it to the staff/team. The pricing was modular and so breakfast/spa access was optional. I can understand this and next time will book into the spa but part of me thinks spa access in a boutique hotel should just be standard. I opted for breakfast on the second morning and was pleased with the range of smoothies and fruit/veg etc. It was actually also just interesting from a design perspective to look at how the bathroom suites and doors/windows had been designed. There is good access to the city centre and the sights/shops/waterfront etc. The Georgian Quarter itself is also a nice location. Thanks for a nice stay.
Stayed 2 nights in Dec 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check for accessibility before booking
The initial room Allocated for my 80 year old mother in law necessitated climbing up several stairs and was clearly unsuitable. She struggled up the first set as we tried to find her room but then there was another set so we asked for a different room. The new room was better located for her mobility but should have been the initial allocation.
Stayed 1 night in Dec 2024

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good an enjoyable stay. Staff very helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOUTIQUE STYLE LIVING
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessibility problems
Allocated an accessible room. Doors need to open automatically or stay open while entering as access difficult. Lift was very tight and difficult to access. Access to restaurants not possible because of steps . Needs a ramp either from hotel or street. Accessible route convoluted and dependent on functioning lift. Room needs usb points.
Stayed 1 night in Nov 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a little chaotic. Waited 15min for decaffeinated coffee. Staff in the bar were exceptional managing a busy environment so well
Stayed 1 night in Nov 2024

6/10 Okay

Madhavan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property is ok for the purpose of our stay. Overpriced for a Saturday night in Liverpool to attend a wedding in the same property. Requested for a double bed in the room but only two single beds that needed to be brought together that made the sleep not so comfortable. However, the bill suggested that this best room available. I think I should have gone directly to the hotel to book the room rather than booking through Expedia . My friend who did that had a better deal.No I did not make a fuss about the two single beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, clean, very quiet this time, good location
Stayed 1 night in Nov 2024

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great hotel
A really excellent service - rooms modern, comfy and clean with lovely products and fluffy towels. The hotel staff are always ready to help - nothing is too much trouble - and the bar was fabulous - lovely atmosphere and friendly vibe.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Room lighting didn’t work apart from one light which had a broken switch leaving internals exposed. Supposedly been checked over prior to arrival!
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Will

Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious public areas, room was also spacious, bathroom very roomy. Decor and furnishings well-chosen. Staff pleasant and very helpful.
Stayed 1 night in Nov 2024

4/10 Poor

BRENDAN JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. A short stay but fantastic stay - great spa, great vibe and love that part of town.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, lovely bar area and restaurant. The rooms are comfortable, large and spotless, and this time we had the added bonus of a balcony which was lovely. As ever though, it is the staff that often make a place special, and the staff here whether on reception, the bar or the restaurant, are just wonderful. Would highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Hotel with character ,personal service friendly staff e exemplary .food excellent best breakfast we’ve had.nothing was too much bother .will be back
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with plenty to do in the area
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Steven

Flat as pancakes.
Overall very good. Pillows need an upgrade mind.
Stayed 1 night in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an easy,15 - 20 mins. walk from Lime Street station. Amenities and staff excellent, dining a delight but eating establishments a plenty in the area. Very pleased.. On the down side I found operating the television challenging, not a big thing but worth a mention. Would definitely return if and when the necessity should arise.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024