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Holiday Inn Express Newcastle City Centre by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • O2 Academy Newcastle
    ‪5 min walk‬
  • Chinatown
    ‪5 min walk‬
  • Eldon Square Shopping Centre
    ‪7 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Accessible Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Newcastle City Centre by IHG

Hotel with free breakfast, a short walk to St. James' Park
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-out.
Holiday Inn Express Newcastle City Centre, an IHG Hotel offers 130 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Newcastle City Centre, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from St. James' Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by foot from St. James' Park and a 2-minute drive from University of Newcastle-upon-Tyne
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Holiday Inn Express Newcastle City Centre, an IHG Hotel also features a vending machine, coffee/tea in common area, and express check-out.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Express Newcastle City Centre, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catrina

Stayed 1 night in Oct 2024

10/10 Excellent

Ilyas

Liked: Amenities, property conditions & facilities
It did exactly what it said on the tin. Clean rooms. Polite staff. Few minute walk from town and st James's park. Good breakfast options
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
Not too bad at all. But there was no water when we arrived and it took a few hours to get it back!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendlyn staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Receptionist male and female so helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fabulous hotel. Absolutely spotless. Lovely room. Really friendly staff. Travelling alone and felt super safe in hotel and surrounding area. Will definitely stay there next time I'm in Newcastle.
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our o/n stay in. Holiday Inn express Newcastle. Clean comfortable and very friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Barney

Stayed 2 nights in Oct 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, great facilities but wasn't happy with the parking as it was in the building next door and was very expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very comfortable stay
Comfortable clean room, shower wasn’t great but for an overnight stay is just fine. Staff gave great service and breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

D

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Attitude woman receptionist
The lady receptionists was rude when i booked in when my colleagues had already booked in the day before and spoken with Micky to confirm when i arrived to meet with my friends the women said that nothing is had been arranged When we spoke with Micky who was very professional sorted it out Thanks for Micky our stay was wonderful
Stayed 1 night in Oct 2024

8/10 Good

Norman

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for everything
Stayed 1 night in Sep 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base in Newcastle city centre.
Very friendly staff. Room was compact but very nice. I did find the ac a little confusing and would have liked more light in the room and an outlet for charging on both sides of the bed, but minor quibbles.
Stayed 2 nights in Sep 2024

8/10 Good

Jane

Stayed 2 nights in Sep 2024

8/10 Good

mooly

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the train station, and the room is spacious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice hot powerful shower and they got us in last minute after a vrbo booking let us down
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly and helpful staff, very convenient position, good rooms, great wifi.
Stayed 10 nights in Aug 2024

10/10 Excellent

Janice

Had a very comfortable stay. Staff very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely wonderful people. Friendly and accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great visit
Stayed 1 night in Aug 2024