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Novotel Bristol Centre

4.0 star property

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Restaurant
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Cocktail bar
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Victoria Street, Bristol, England, BS1 6HY
  • St Nicholas Market
    ‪8 min walk‬
  • Queen Square
    ‪10 min walk‬
  • Old Vic Theatre
    ‪11 min walk‬
  • Bristol Filton Airport (FZO)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Bristol Centre

Eco-certified Bristol hotel in Bristol Floating Harbour with a steam room
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a steam room, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel Bristol Centre offers 131 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Novotel Bristol Centre gets high marks from our customers. During your stay, you're just a quick walk from St. Mary Redcliffe Church. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Bristol Hippodrome Theatre and Cabot Circus Shopping Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 2616 square feet (243 square metres) and includes a conference centre. A steam room, an arcade/games room, and tour/ticket assistance are also featured at the eco-certified Novotel Bristol Centre. Parking is available for a fee.

The hotel hosts a free manager's reception daily.
Gourmet Restaurant – On-site brasserie.
Gourmet Bar – On-site cocktail bar. Open daily.
Lounge Bar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar
  • Gourmet Restaurant
  • Lounge Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Steam room

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference centre (2,616 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Covered self-parking fee: GBP 16 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bristol Centre
Novotel Hotel Bristol Centre
Accor Bristol Centre
Bristol Novotel
Novotel Bristol Centre Hotel Bristol
Novotel Bristol Centre Hotel
Novotel Bristol Centre Hotel
Novotel Bristol Centre Bristol
Novotel Bristol Centre Hotel Bristol

Novotel Bristol Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 461 out of 1004 reviews
Rating 8 - Good. 377 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

S

Travelled with family
Disliked: Amenities, property conditions & facilities
Dirty room. Dust everywhere, food and waste in bins, bodily fluids in bathroom, hairs in sink and on toiletries. Photos sent to staff members phone as requested to be forwarded to manager I was told got refund. Spent all Saturday on phone to Expedia and at reception desk. Weekend ruined my son’s 8th birthday treat this was supposed to be. Promised refund by staff and waiting update.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely helpful staff on reception, clean functional room.
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The sofa bed in the triple room was filthy. The sheets had not been changed since the last guests and there was blood on the sheets. We checked in at night and the staff member who initially tried to resolve it was lazy and incompetent, trying to avoid doing what was required (came 3x to try and change sheets). A second staff member came and she sorted it out. The next day, my husband spoke to the manager and she offered us free parking and free breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

asif

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and very clean also food was good though the gym was small and my card didn’t work to allow me in I had to ask the cleaners to let me in though it is very close to train station and to tesco and Greggs nearby with Cabot circus shopping only 15 minutes away
Stayed 2 nights in Nov 2024

10/10 Excellent

Marzena Sylwia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

S

Stayed 1 night in Oct 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Good location by Temple Meads
Stayed 1 night in Oct 2024

8/10 Good

ARLENE

Liked: Cleanliness, staff & service, property conditions & facilities
Less than 10 min walk from Temple Meads train station. Staff were friendly, room comfortable. Stayed 3 nights, it's a good base to explore area and taking a day trip to Bath.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yevhen

Stayed 1 night in Oct 2024

4/10 Poor

Luis Antonio Moncayo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpets were old and dirty, the bathroom was not very clean. Towels and sheets (or maybe it was the mattress) had a mildew or sweat smell. I really think a renewal is required asap.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, v close to TM station
Great location very close to Temple Meads, despite busy location, quiet with windows closed. Beds comfortable, room clean & buffet breakfast 7-11 on weekends. Works well for kids too.
Stayed 2 nights in Oct 2024

8/10 Good

Hayen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Stuart

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
TV outdated so unable to cast/play app to watch sports. Air conditioning not cooling enough
Stayed 2 nights in Oct 2024

10/10 Excellent

Can

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location with lots of food options within short walking distance. Big clean room with comfy bed. Arrived 1hr early by check in staff were great getting us a room straight away.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good enough
Room had no cold water supply so could not shower or flush the toilet, no tv remote. Offered another room after previous occupants had booked out,fresh towels but bath had pubic, short hairs in the bath, absolutely disgusting.
Stayed 1 night in Oct 2024

2/10 Terrible

Thaer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged me twice.
Paid on hotels.com beforehand. Then they charged me at check in full price again. ! I realised only after I had paid and they had to refund me. Be careful if you stay here !!!!!
Stayed 1 night in Oct 2024

6/10 Okay

Demi

Travelled with partner
Liked: Cleanliness, staff & service
Place is pretty average looking. I feel as though it will need updating soon. Only used the hotel for one night, which was great for us.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Property conditions & facilities, room comfort
Standard
Expensive for mid range But does what it says in the tin
Stayed 1 night in Oct 2024

10/10 Excellent

SOPHIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, had a good sleep. Staff were very pleasant and helpful. Breakfast was nice, lots of choices.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024