Pullman Liverpool

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pullman Liverpool

Exterior
Property entrance
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
View from room
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Monarchs Quay, Liverpool, England, L3 4FP
  • ACC Liverpool
    ‪1 min walk‬
  • M&S Bank Arena
    ‪2 min walk‬
  • Royal Albert Dock
    ‪5 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, River View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Pullman Liverpool

Riverside Liverpool hotel connected to the convention centre, steps from ACC Liverpool
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. Housekeeping is available on request.
Pullman Liverpool offers 216 accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pullman Liverpool's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Royal Albert Dock. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the central location
  • Steps from ACC Liverpool and M&S Bank Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Pullman Liverpool.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Pullman Liverpool has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 12 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 per person
  • Nearby parking fee: GBP 12.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1004 reviews" "
Rating 8 - Good. 177 out of 1004 reviews" "
Rating 6 - Okay. 43 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 14 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel when staying in Liverpool
I’ve stayed at the Pullman Liverpool several times, always my ‘go to’ hotel when in the area. Great customer service, good breakfast and I was upgraded to an exec room which was really lovely. Definitely recommend this hotel and will stay there again
Stayed 2 nights in Oct 2024

8/10 Good

Jamie

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel , such friendly accommodating staff and wonderful communication prior to my stay. Clean room and very well decorated , nothing I can fault . Thanks Pullman
Stayed 1 night in Oct 2024

8/10 Good

Jacqui

Liked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Sara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We had no tea and coffee in our room when we arrived, so had to go down to reception to order some, as no room or way of contacting reception. Our Bathroom floor was very dirty, we raised this with the Reception when asking for some Tea and Milk, they did offer to send someone to clean it but it made no difference. The bed side table was sticky and dirty. The breakfast was disappointing as the fresh fruit had run out, the cleanliness of the table was very poor and the cereal options very poor. For the money charged, I would not stay in this hotel again.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High class hotel next to Liverpool’s Arena & Conference Centre. Staff were exceptional - friendly, polite, professional, couldn’t do enough for you. Woukd recommenf
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful one night stay at the Pullman with a complimentary upgrade which was most appreciated. It was my first time at a Pullman in Europe after having stayed in Congo Kinshasa a while back. A tiny problem with the hot water tap was swiftly and professionally resolved. Breakfast was divine. A big thank you to the reception staff who helped me zip and unzip my dress and kept an eye on our car which had broken down the night before when my friends had a puncture bringing me home. Keep up the fabulous work!
Stayed 1 night in Sep 2024

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Glen Maguire

Travelled with family
Liked: Amenities
Hotel in general was very nice, friendly staff, room was lovely but configuration was poor toilet door did not shut properly and toilet was right next to bed, should of been configured the opposite way round with door entrance near entry door(no brainer) also towels were on shelf right next to toilet on same level, all in all was average stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Amelie

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nicely decorated, quiet rooms, excellent service and wonderful view over the river
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Hon Sang Tony, London

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tony

Liked: Property conditions & facilities
View from room over the mersey. Ample size room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was conveniently located within walking distance to Beatles museum. Beautiful views and a great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed only one night but it met all expectations
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fab hotel with lovely staff will be back when in Liverpool
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Brendon

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, reasonably priced.
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Stayed 4 nights in Aug 2024

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge, Jack, was amazing with providing ideas & suggestions for areas to visit. Every hotel would benefit from someone like him, a great asset.
Stayed 2 nights in Sep 2024