Best Western Kensington Olympia Hotel

3.0 star property

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Photo gallery for Best Western Kensington Olympia Hotel

Front of property
Lobby sitting area
Lobby
Reception
Standard Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Matheson Road,25-27, London, England, W14 8SN
  • Olympia Conference and Exhibition Centre
    ‪5 min walk‬
  • Kensington High Street
    ‪6 min walk‬
  • Cromwell Road
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Room, 1 King Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Kensington Olympia Hotel

Hotel with a 24-hour front desk, a short walk to Kensington High Street
Along with a microwave in a common area, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area and a front desk safe. Housekeeping is available on request.
Best Western Kensington Olympia Hotel offers 52 accommodations. LCD televisions come with digital channels.

Bathrooms include baths or showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested. Renovation of all guestrooms was completed in October 2024.

During your stay at Best Western Kensington Olympia Hotel, you're just a quick walk from Kensington High Street. You'll find features such as free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • Within a 15-minute walk of Kensington High Street and Olympia Conference and Exhibition Centre
As a guest of Best Western Kensington Olympia Hotel, you'll find tour/ticket assistance, a front desk safe, and a television in common area. WiFi is free in public spaces. Best Western Kensington Olympia Hotel also features a lift and a microwave in a common area.

This London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Languages

English, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Best Western Kensington Olympia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, stay, and convenient location
Overnight stay at this location but was kindly upgraded upon arrival and staff was very accommodating overall. Room was clean and renovated. Conveniently located 5 mins away from tube station as well. Would stay here again.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Pro: Good location. Good breakfast. Cons: The heat would not work for the entire stay. They would not switch the room stating unavailable though there was availability..
Stayed 2 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was recently renovated so everything is brand new and very clean. The hotel is located on a quiet residential street which provided a quaint and calm atmosphere after exploring the busy city which is nice. Public transportation was accessible as the Tube station was about a 10 minute walk away and the nearest bus stop was less than a 10 minute walk away. You can also walk 10-15 minute for some cafés, restaurants, and markets nearby. The staff were also very friendly and helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in with Javed and checked out with Anh. Both of them were very helpful and respectful with their customer service. Nice quiet area with local shops and great restaurants. Very clean and updated hotel/room as well. Will be staying again.
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Stayed 1 night in Feb 2025

8/10 Good

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only flaw we encountered is that the doors are not very noise aisolating, and you can hear all the noises coming from the corridors. Mostly it was annoying in the morning during the cleaning shift.
Stayed 2 nights in Jan 2025

10/10 Excellent

Florina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, walk to Underground, easy commute to V&A Museum, British Museum, friendly staff, lots of convenience stores, cafes, restaurants nearby
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 4 nights in Jan 2025

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, close to bus and underground stations
Stayed 2 nights in Jan 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the staff and how friendly and helpful they were. I definitely revoked this hotel for a few nights while you explore London
Stayed 3 nights in Jan 2025

8/10 Good

Martina

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A nice stay for the night, the front desk staff Anna was very kind
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel and room, super clean and safe area to walk around. Easy transportation points. Would love to go back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason, sherwood park

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, quiet, close to everything. But a very small hotel and no amenities.
Stayed 4 nights in Dec 2024

6/10 Okay

Jonathan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Lynda

Travelled with partner
Not suitable for wheelchair user. Had a problem with hotel saying Expedia had not paid them therefore I had to pay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience!
Excellent service, ambiance and location, very neat and comfortable rooms, courteous and helpful staff. My overall experience was excellent!!
Stayed 17 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel was amazing, the staff went above and beyond to help with anything we needed. The room was fine and the breakfast was great. I'm glad that I didn't take notice of the bad online reviews as we would of missed out.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The front office people were super kind and helpful. The room was very clean, as the rest of the hotel. Very quiet and nesr dubway and restaurants and grocery store.
Stayed 2 nights in Nov 2024

8/10 Good

Paul Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Philipp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war überaus freundlich und hilfsbereit. Das Frühstück war eintönig, aber es wurde sich große Mühe gegeben, uns vollständig zufrieden zu stellen. Alle Mitarbeiter haben sich die größte Mühe gegeben, unseren Aufenthalt so angenehm wie möglich zu gestalten. Wir hatten die kleinste Raumkategorie gebucht, die dann aber doch sehr klein war. Trotzdem für einen Kurztripp sehr zu empfehlen!
Stayed 4 nights in Dec 2024

6/10 Okay

Nanette ter

Liked: Cleanliness, staff & service, property conditions & facilities
Was netjes hotel met vriendelijke personeel alleen wel heel gehorig
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024