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"Great location, Friendly staff, Clean value for money Breakfast ended too early. " More

By a verified traveller on Mon 23 Apr 2018

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Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel 65. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Features include free WiFi in public areas.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include tour or ticket assistance, a porter and luggage storage
  • Within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street

Hotel 65 ratings based on 40 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel 65

Everyone (5) Couples (7) Business (1) Family (10) Other (9) Friends (7)
3 out of 5

Posted by on 10 Nov 2018

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Comment from Hotel Management

3 Dec 2018 by peter

Thank you

4 out of 5
Great location, Friendly staff, Clean value for money Breakfast ended too early.

Posted by on 23 Apr 2018

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Comment from Hotel Management

24 Apr 2018 by Pete

We're glad that you enjoyed your stay.

3 out of 5

Basic accommodation

Very basic hotel but only used for one night for convenience. Relatively cheap but as the saying goes you usually get what you pay for .Will use again.

Posted by , from Somerset on 5 Jul 2017

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2 out of 5

In great of need of some TLC...

Pros: The bathroom was bright, clean and modern, but that doesn't help much when only staying for a night.
Cons: The overall quality of the room.
Location: Location is good, only minutes away from the O2 Empire, but is only one of many hotels down the one street. Would try another hotel next time.
For staying at a hotel only for one night I don't think I expect much, just need a comfortable welcoming room, but I don't feel like I got that quality for the amount I paid for. The room was in a great need renovation or just a little more love and attention. The colour and state of the décor made the whole room feel dark, dingy and uncared for, there were stains on the carpet and no effort to clean the spill of drink which was left on the wall and radiator by the people who stayed previously. The mugs left for tea and coffee were also badly stained and a stale smell lingered in the room throughout our stay. Still feeling uncomfortable by the morning we skipped breakfast wanting to checkout as soon as possible. I have spent about the same or less amount of money for a night at a basic hotel like a Travelodge before and have gotten a way better quality of care in a room. Not worth the money even for a one-night-stay.

Posted by , from UK on 17 Oct 2016

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3 out of 5

Good location

Nice hotel is in the process of being renovated we had one of the new rooms very comfy great amenities on the main road but was quiet breakfast was included but we didn't have it and free wifi good location if your going to the Apollo. There are parking zones but we parked in zone b which was by the hotel and free for the weekend

Posted by on 8 Aug 2016

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3 out of 5

comic con

cheap is the word. single room is ridiculously small but you get what you pay for. Main Road rooms noisy due to constant traffic and thin windows. Mostly emergency services at 3am. Breakfast is adequate for a £55 all in. Coffee, cereal, toast and more coffee, it'll do. More than 1 night would be a struggle but I would use it again if I could get a room off the main road.

Posted by on 28 Jul 2015

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2 out of 5

Disappointed

Walked into room and greeted with a smell. Worn and patched carpet, towels old and discoloured. Shower door didn't shut property and water went on floor, so had to use hand towel to soak it up. Shower head scaled up so not good flow. Plus side plenty of hot water. When we got to bed found top sheet didn't cover us both and bottom sheet too small to tuck in. But managed to sleep well due to hectic day walking around London.

Posted by on 19 May 2015

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4 out of 5

Hammersmith Apollo concert & overnight accommodation

Hotel 65 is ideally located to the Hammersmith Apollo, which can be reached by bus which pass by every 12-15 minutes, or on foot, which takes about 20 minutes. My room was compact, but clean and comfortable. The staff were very helpful and pleasant. I would stay here again if I was going to another show at the Apollo.

Posted by on 2 Jul 2013

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3 out of 5

Bad turned into good

I arrived at the hotel approximately at 2.00 am. The at the reception gave me a card on which both room no. and building no. were written. Before I made my reservation, I had read from the internet that the rooms facing the main street might be too noisy for guests who are sensitive and who have sleeping problem. For this reason I sent an e-mail to the hotel and requested a quiet room. Before getting the card, I asked the room clerk whether the room was quiet or not. He said "the room was quiet." By walking through the main street I finally reached the room. It was at the last floor of the building. I hardly opened the door. The room was very small. This was not a problem since I already knew that. What bothered me was: The room was used and it was not cleaned. Besides, the room was facing the main street and I could easily hear engine and wheel sounds of the vehicles passing thtough the street. I was so tired that I didn’t go to the reception again. The next day, I got up (in fact I slept only a few hours) and went to reception again. There was a young lady wearing eyeglasses at the reception. I told her everything. She apologised several times and promised to change my room. My room was changed that that, and the new room was really perfect compared to the previous one. It was bigger, clean, quiet and new-decorated room. The next three days, I enjoyed my stay in the hotel. The breakfast was enough, but breakfast time is very early. It ends at 9 am. The location is good. There is a bus stop in front of the hotel and there are three undergrand stations by 5 minutes walk. Considering the room rate, I prefer to stay in this hotel if they give me the same room.

Posted by on 8 May 2012

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5 out of 5

A budget gem that beat Travelodge.

I stayed here as it was close to tube stations for an audition i had in central. The price was very agreeable. The staff i met were friendly and helpful and the place was clean and well run. The hotel is split of a few houses and i was lucky enough to be put in the newest house- the builders were still in one of the rooms but as soon as i arrived they downed tools for the day. The room had just been finished that day. I was in room 1A. A wonderful new bathroom suite, new tv and beds and it was at the back of the property so nice and quiet. Right across the road is a Cafe Rouge and Westfield is about a 7 min walk as is Superdrug and places to eat and drink if you don't want to go into Westfield. The area felt safe and less manic than direct central. I will stay here again. In fact, i want to stay next week but they are full! A little budget friendly gem. Highly rated. (Better than Travelodge for this area without a doubt- and i should know, i usually stay there for business!)

Posted by on 24 Jun 2011

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Property Features

As a guest of Hotel 65, you'll find tour/ticket assistance, express check-out, and a front desk safe. Public spaces have free WiFi. This 3-star London hotel is smoke free.

  • 75 guestrooms or units
  • 6 buildings
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Shepherd's Bush Station (1.2 km / 0.8 mi)
  • Metro station: Shepherd's Bush Underground Station (0.7 km / 0.5 mi)

Room Amenities

Hotel 65 offers 75 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Heating
  • Ensuite bathroom

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:30 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards

Hotel Names

  • 65 Hotel
  • 65 London
  • Hotel 65
  • Hotel 65 London
  • 65 Hotel London
  • Hotel 65 London, England
  • Hotel 65 Hotel
  • Hotel 65 London
  • Hotel 65 Hotel London

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.