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Hyatt Place London City East

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place London City East

Rooftop terrace
Exterior
Cocktail bar
Exterior
Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Brick Lane
    2 min walk
  • Zoom East Kitchen & Bar
    1 min walk
  • Aldgate East Station
    4 min walk
  • London (LHR-Heathrow)
    60 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Terrace

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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Front of property

Hotel Saint

Free WiFi
Air conditioning
Gym
Laundry
4.6 out of 5, Wonderful, (1063)
The price is CHF 143
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Saint

About this property

Hyatt Place London City East

Hotel with a 24-hour fitness centre, steps from Brick Lane
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.
Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Brick Lane and 8 minutes on foot from Old Spitalfields Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Place London City East.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Zoom Restaurant – On-site restaurant.
PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.
The Market – On-site coffee shop. Open 24 hours. Open daily.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 28 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • The Market
  • Zoom Restaurant

Things to do

  • 24-hour gym
  • Playground

Family friendly

  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Nearby parking fee: GBP 28 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 460 out of 787 reviews" "
Rating 8 - Good. 229 out of 787 reviews" "
Rating 6 - Okay. 67 out of 787 reviews" "
Rating 4 - Poor. 16 out of 787 reviews" "
Rating 2 - Terrible. 15 out of 787 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart, comfortable hotel at modest price
Well located, not smartest part of town, but fairly central and close to tube, and some decent cafes etc nearby. Room was smart and comfortable, in a modern hotel. Smart rooftop bar too. We didnt try the restaurant. Overall very happy at a decent price
Stayed 2 nights in Sep 2024

10/10 Excellent

Tsolmon

Stayed 3 nights in Sep 2024

10/10 Excellent

Kaleena

Stayed 9 nights in Aug 2024

2/10 Terrible

Antonella

Travelled with partner
The neighborhood was terrible & unsafe
Stayed 4 nights in Aug 2024

10/10 Excellent

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was extremely extremely clean, and the room was well appointed. The staff were pleasant and helpful. However, the area near the hotel was less than desirable. There are some good restaurants nearby and a Tube station. However, the park across the street was filled with people sleeping on the grounds and the streets were dirty. Before arriving, I called the hotel to find out about parking. I was told that the closest parking deck I had a person with machete running around, and to opt for the Minories Car Park instead because it was safer & had security.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana, Wellesley

Stayed 2 nights in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Varunraja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean and nice hotel in. Enter with easy link. Breakfast was very good. Gym small and nice to have
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Property conditions & facilities
Wonderful
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Owen

Stayed 1 night in Aug 2024

8/10 Good

Bob

Liked: Amenities
Stayed 2 nights in Aug 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
Super friendly and helpful staff. Top-floor terrace was nice. Comfortable bed blackout curtains good soundproofing = good nights sleep. Unimpressive shower. Basic shower head, low water pressure. Good options for breakfast but poor consideration of vegetarians in the hot food section. The veggie sausages were next to the meat ones, and people can easily use the same utensils for both. Same with the cheese, placed next to the ham and people can mix up the utensils. This put me off, so I didn’t eat any hot food. No shaver socket in the bathroom, so I had to buy a plug adapter for my electric toothbrush. Cleanliness was okay but not great: a bit of dust on the lampshades and top shelf of the cupboard, small stain on outside of toilet bowl, stains on the bathroom wall. Lively area, lots of food options and easy transport options.
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Nice rooms but awful sleep
Hotel entrance is not very welcoming. Loud music and a bad smell coming from the public toilet near reception. The twin rooms its self was large and very clean. Didn’t sleep very well. If you like a dark room then this isn’t for you. Hotel hallway lights always on and a large gap under the door, so that shines through all night. Bathroom has a small green light on 24/7 so that shines through into the room as well. Also a flashing smoke detector in the room. We were on the first floor so you could still hear the underground trains passing every 10-15 minutes. Air con had a nice constant flow and was quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Varunraja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

SIYAO

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very friendly welcome at reception and this standard was maintained throughout my stay. The room was spacious and clean, and if like me you like a cooked English Breakfast to start the day , then you won’t be disappointed. The surrounding area at first glance seems a little intimidating and dirty compared to other areas in London, but once you walk around and mix with the local community you soon feel safe and welcome. Overall it was exceptionally good value for London and the staff and the locals made the stay for me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While quiet at night it did not feel safe to be walking after dark. Walking from train station after event at Wembley was uncomfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Varunraja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel to stay and look around London
Stayed 7 nights in Aug 2024

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024