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Las Americas

3.0 star property

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Photo gallery for Las Americas

Bar (on property)
View from room
Lobby sitting area
TV
Standard Single Room | Minibar, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
Avenida de las Americas y General Cebrec, Santiago de Cuba, Santiago de Cuba, 90100
  • Moncada Barracks
    ‪18 min walk‬
  • Abel Santamaria Park
    ‪20 min walk‬
  • San Juan Hill
    ‪3 min drive‬
  • Santiago (SCU-Antonio Maceo)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

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About this property

Las Americas

Hotel in Santiago de Cuba with full-service spa and free breakfast
This hotel features a full-service spa, an outdoor pool and a restaurant. Free buffet breakfast and free self parking are also provided. Additionally, a nightclub, a bar/lounge and a poolside bar are on-site. Limited housekeeping is available.
Las Americas offers 70 air-conditioned accommodations with minibars and a safe. Cable televisions are provided.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and massages. The spa is open daily.
During your stay at Las Americas, you're just a quick walk from Centro Cultural Africano Fernando Ortiz. You'll find features such as free breakfast and free self-parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Amenities include a front desk safe and a lift
  • Within a 10-minute walk of Centro Cultural Africano Fernando Ortiz and Parque Zoológico
Las Americas offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have WiFi and wired Internet for a fee.

A nightclub, tour/ticket assistance, and a garden are also featured at the business-friendly Las Americas. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santiago de Cuba hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Las Americas has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Garden

Full-service spa

  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: USD 1.00 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Las Americas Hotel Santiago
Las Americas Santiago
Las Americas Hotel Santiago de Cuba
Las Americas Santiago de Cuba
Las Americas Hotel
Las Americas Santiago de Cuba
Las Americas Hotel Santiago de Cuba

Las Americas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 42 reviews
Rating 8 - Good. 18 out of 42 reviews
Rating 6 - Okay. 9 out of 42 reviews
Rating 4 - Poor. 4 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Rolando

Travelled with family
Liked: Property conditions & facilities, room comfort
Towels !!!!!!!!!!!!!!!!!!!!
The Stay was very nice up until we checked out and the reception told us there was a towel missing out of the room. She was adamant that we had taken this and the case was the towel was never put in the room in the first instance. The hotel charges us 10 CUC which is about £8.00. It was not about the money but the fact that the hotel accused us of stealing a towel this completely spoilt our entire stay
Stayed 2 nights in Mar 2020

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inconvenient location
Very inconvenient hotel. A good 25 minutes walk from the centre of Santiago
Stayed 2 nights in Mar 2020

6/10 Okay

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has a pool - but no other reason to stay here
This hotel has a swimming pool - the only hotel in Santiago de Cuba that does (I think). Thats why I stayed there. In Cuba's heat it was refreshing. But you have a sacrifice a lot and lower your expectations about everything else about this hotel.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good for the price. First room was bad but next day the moved me to a better one
Stayed 3 nights in Mar 2020

8/10 Good

Josh, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should get regular laptop outlets in the rooms. I was unable to charge my laptop as only 2 prong outlets were available.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jan 2020

4/10 Poor

Jack, Toronto

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but everything else was disappointing!
Stayed 7 nights in Dec 2019

6/10 Okay

Angel

Stayed 6 nights in Dec 2019

8/10 Good

Dayris

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good for the price, rooms needs to be updated. Location good
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you'll be glad you came here to stay
Nice central location, big room with a nice restaurant, pool and a warm staff to help you
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Branislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay, very clean room with nice air conditioner, hot water, running water. The breakfast was ok but it could be better. The hotel is well located with easy access to taxi and nightlife. Front desk, bar and housekeeper personnel were charming, polite and helpful at all times.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Dayris

Liked: Cleanliness, staff & service, room comfort
Bueno para el precio q tiene
Para el precio, muy bueno. El cuarto limpio y buen aire acondicionado. Para no ser un 5 estrellas , esta bien. El desayuno no muy bueno... el personal por favor !!! MAs q amables ! Sobre todo los del bar del lobby q cada mañana me hacían mi café y siempre la mejor atención. Hasta las muchachas q limpian demasiado amables.. todo excepto la muchacha de la barra de la piscina, ella muy prepotente y mal educada. Muy antipática se comportó conmigo y familia. Su servicio fue pésimo. En general, me gustó
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Safe box not working, move from one room to another one because ac not working good
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cleaned often, staff friendly. Variety of food limited. At times needed help with English at the front deskk.
Stayed 6 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Hotel close to city
Nice Hotel close to city, friendly staff with the exception of those who work in the restaurant (they seem to be demotivated and apathetic)
Stayed 4 nights in Apr 2018

6/10 Okay

jorge, florida

Liked: Staff & service
Center city
It was good. Check in was accepted about 1 pm. It was nice because I traveled 13 hours in a bus. Breakfast was pretty good. Only one complaint: 2 or 3 Kind of fruits in a tropical island!
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO BIEN. PARA SU PRECIO. ATENCIÓN BUENA Y LIMPIO
Stayed 3 nights in Mar 2020