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Clarion Pointe Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Pointe Downtown

In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Exterior
Laundry room
Free daily buffet breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
454 James Street, Syracuse, NY, 13203
  • St. Joseph's Hospital Health Center
    5 min walk
  • Erie Canal Museum
    5 min walk
  • Clinton Square
    7 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    9 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is CHF 128
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Best Western Syracuse Downtown Hotel and Suites

About this property

Clarion Pointe Downtown

Hotel with free breakfast, near Syracuse University
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Clarion Pointe Downtown offers 47 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Clarion Pointe Downtown. During your stay, you're just a quick walk from St. Joseph's Hospital Health Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute drive from Syracuse University and a few minutes from Carrier Dome
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Clarion Pointe Downtown also features a fitness centre, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Syracuse hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality Inn Suites Downtown
Clarion Pointe Downtown Hotel
Clarion Pointe Downtown Syracuse
Clarion Pointe Downtown Hotel Syracuse

Clarion Pointe Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 86 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jasmin

Stayed 3 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jarkyn

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Works For A Quick Stay
We had stayed here the year prior for the fair and had a really pleasant experience. This tine was a little different. We had attempted to cancel a spare room and while it was non-refundable, the back and forth with the hotel was needlessly aggressive on their end when I asked even if we could do a 50% refund (thankfully, things worked out and we ended up taking the room). Once in the room, there were a few things we noticed. A greasy hand print on the headboard of my friend’s bed (she found it during a routine bedbug check), the vent cover above the shower was missing, and the sheets had some minor stains. That I can work with because white sheets inevitably show everything. The next morning, when I went to shower, I noticed a hair, red and curly, still stuck to the shower wall (neither of us have red curly hair). Breakfast was okay, just crowded as the lobby isn’t very large. Personally, this experience left a a bitter taste in our mouths so we’ll be going elsewhere in the future. With that said, I’d recommend this place if you’re on a strict budget and for a quick overnight stay. It is close to downtown with lots of restaurants and is a short drive to the fairgrounds if that’s your main attraction. See photos below
Stayed 1 night in Sep 2024

10/10 Excellent

Anatoli, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2024

4/10 Poor

Rebecca

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property is in a poor state of repair, the safe in our room was broken and when the staff couldn’t figure out how to fix it they advised us to just “lock our hotel room door” and it would be fine. The property is in an unsafe area, so this felt like a concern, particularly for keeping our passports safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Suhayb

Stayed 1 night in Aug 2024

6/10 Okay

Melanie

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless when I checked in, very clean and well stocked with toiletries, towels, etc. When I checked out, the girl who was at the front desk was very helpful and, as far as I'm concerned, went above and beyond in assisting me with a matter that I needed help in.
Stayed 1 night in Aug 2024

2/10 Terrible

Derrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When me and my wife walked into the lobby, there was a bug zapper setup going off every few seconds. The lobby smelled like cigarette smoke they tried to mask with air fresheners. The room had mosquito stains on the wall along with a couple still stuck to the wall. In short, the motel is in need of a complete renovation. I also noticed the photos on the hotels.com website completely hid the fact that this was a motel and not a hotel.
Stayed 1 night in Aug 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mili at the front desk is incredibly friendly and helpful- offered to brew fresh coffee for us at check-in and gave us great restaurant recommendations!
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian, ALBANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to downtown Syracuse.
Stayed 2 nights in Aug 2024

8/10 Good

John D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled and clean. Convenient to downtown, fairgrounds, amphitheater.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice people.
Stayed 1 night in Aug 2024

8/10 Good

JOHN

Liked: Staff & service, property conditions & facilities
Ok was clean served its purpose would stay agajn
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
When I arrived the hotel entrance was locked and there was no one at the reception. Waited 15min when receptionist finally returned. His explanation was he was helping a customer who was locked out of his room. Ok, but that is not an excuse. Hotel understaffed
Stayed 1 night in Aug 2024

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was spotless! very clean and freshly renovated. Staff were very helpful. Area around the hotel wasn't the best, but that's no fault of the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheila A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a clean, well equipped, well run hotel. Breakfast was adequate. Easy check in/check out.l with pleasant, professional staff. Great for the price and I recommend.
Stayed 1 night in Aug 2024

2/10 Terrible

Joseph

Disliked: Staff & service
Not as advertised/ unsafe
Didn't even make it to check in. Guy passed out in parking Lot. Weed smoking right next to front check in. Loitering in the parking lot. Side view looks like a prison yard with barred and gated up windows and entrance ways. This is a motel not a hotel. Not as advertised and now I'm fighting to get my refund.
Stayed 1 night in Aug 2024

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated. A good budget option on the fringe of down town.
Stayed 1 night in Aug 2024

6/10 Okay

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024