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The Imperial Torquay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Imperial Torquay

Interior entrance
Indoor pool, seasonal outdoor pool, pool loungers
Beach nearby
Reception
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

Map
Park Hill Road, Torquay, England, TQ1 2DG
  • Torquay Marina
    6 min walk
  • The Regatta Restaurant
    1 min walk
  • Torquay Station
    7 min drive
  • Exeter (EXT-Exeter Intl.)
    42 min drive

Room options

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

  • 14 sq m
  • Hill view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace) | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Suite

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Grand Hotel

Pool
Spa
Pet-friendly
Kids pool
4.0 out of 5, Very good, (1001)
The price is CHF 121
for 1 room
includes taxes & fees
1 Jan - 2 Jan
The Grand Hotel

About this property

The Imperial Torquay

Victorian Torquay hotel in Torquay City Centre with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
The Imperial Torquay offers 152 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The breakfast at The Imperial Torquay gets high marks from our customers. During your stay, you're just a quick walk from Torquay Marina. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Regatta Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages, body treatments or Ayurvedic treatments at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Torquay Marina and Little Theatre
  • Dogs welcome for a fee (restrictions apply)
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a health club, and a sauna are also featured at the business-friendly The Imperial Torquay. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Regatta Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 8.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Regatta Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 for adults and from GBP 18 for children
  • Uncovered self-parking fee: GBP 8.50 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:30 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

D

Liked: Cleanliness
Stayed 5 nights in Sep 2024

8/10 Good

Louise

Stayed 1 night in Sep 2024

10/10 Excellent

Mrs morwenna e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a lovely hotel.
We stayed in room 20. A seaview deluxe. It was fabulous. Huge, with a lovely bathroom. The shower was unbelievably powerful. Fantastic sea views from our terrace. A huge bed. Plenty of storage. We were concerned about being next to the garden entrance but it wasn't a problem at all. The only things we'd change were perhaps we'd have liked a blind in the bathroom due to it's location. And we thought we were getting feather pillows but we didn't. We could probably have asked at reception but for 2 nights it didn't seem worth bothering anyone. However neither of these stopped us enjoying ourselves and we'll be back hopefully.
Stayed 2 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Highly recommend a sea view Not a hotel for the younger person
Stayed 1 night in Sep 2024

10/10 Excellent

george

Liked: Amenities
Our stay was excellent great room lovely staff amazingl breakfast already booked for next year
Stayed 3 nights in Sep 2024

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness
Disliked: Staff & service
An absolutely stunning location and a huge seaside hotel. The rooms were very clean and the view simply beautiful. My boss used the spa and indoor pool and said they were great. The staff were lovely, but there was simply not enough of them. Room service was hard to get hold of and on my second night when I wanted a breakfast card and wake up call, I could not get through to either, it rung out at least 20 times. In the end I made coffee in my room and had the biscuits for breakfast, as I was leaving early. This is just not acceptable when you are travelling on business. The management need to address this and sort it. The room service food was 4/10, badly presented and not great at all. Both my boss and I thought so. You need to address the food choices and quality. Overall, we both loved the hotel, but it needs investment on decor and what it offers. I think the owner needs to decide on this. As I said, the staff were lovely, but appeared to be doing multiple jobs like running the bar and delivering room service.
From the gardens
View from room
Stayed 2 nights in Sep 2024

8/10 Good

Nadine

Liked: Cleanliness, staff & service
Disappointed. Booked a sea view room with balcony. Were allocated a garden room which can be used with pets, we were not happy with this due to allergies. They gave a free upgrade to a sea view suite but doors to balcony were locked. Asked to be moved but were told not possible as all rooms with balcony access were taken. It was important to us to have balcony access not extea rooms we didnt use. Drinks were a reasonable price, but not enough bar staff. Meals expensive. Hotel itself well kept on the inside but outside definitely needs a repaint and a derelict building just next to the main entrance makes you think "oh dear, where have we booked". Garden area needs a gardener to take it in hand and access to garden and re-entry to hotel needs signage. All in all enjoyed our stay, definitely a hotel for 50+ age group.
Stayed 2 nights in Sep 2024

4/10 Poor

ANDREW

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tired and in need of updating only overtaken by the unhelpful and miserable staff
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice roomy room with a great view, very good public areas, staff friendly, Breakfast a bit on the expensive side at £18pp, compared with other options available locally, but was very good. easy access to the harbour area where all the restaurants are, will come again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel to stay at
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Stayed 3 nights in Jul 2024

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Alison Aiisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caitlin on reception was so friendly , helpful and caring, great at her job
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and well run.
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing views could of been abroad we stayed in see view room with balcony Room size was so big Bed was very big and so comfortable
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theatre Break
Excellent stay, great location and excellent breakfast. Lovely room with partial sea view
Stayed 2 nights in Aug 2024

6/10 Okay

Stanislav

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location of the hotel and the view from the room was absolutely fantastic, the staff were also nice, but unfortunately in all parts of the hotel you could feel the old glory and majesty of this place, which needs a lot of time and investment to regain its luster and charm..There was a good selection for breakfast, but the food was uninteresting and most of the dishes were not washed well, and the whole building smelled old, so we were a bit disappointed and we will prefer another place next time..
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a must if you want to stay in Torquay
Stayed 4 nights in Aug 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the hotel was gorgeous. It was quite funny trying to find the gym. We had to walk for ages to find it. The hotel was large and like a maze. The dinner at night didnt have too many options. It was ok but nothing wow. There was lots for breakfast in the morning and service was good too.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for older people, coupes and family. Spa mean you can have something to do if the weather is not nice…fairly priced for food which is good as the main town is pricey.
Stayed 2 nights in Aug 2024