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The Trouville Bournemouth

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Trouville Bournemouth

Reception
Point of interest
Front of property
Executive Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
5-7 Priory Road, Dorset, Bournemouth, England, BH2 5DH
  • Bournemouth International Centre
    2 min walk
  • Bournemouth Lower Gardens
    5 min walk
  • Oceanarium
    5 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    10 min drive

Room options

View all photos for 1 Bedroom Suite

1 Bedroom Suite | Hypo-allergenic bedding, individually decorated, individually furnished

1 Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, individually decorated, individually furnished

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (x 3)

Family Room (x 3) | Hypo-allergenic bedding, individually decorated, individually furnished

Family Room (x 3)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (x 4)

Hypo-allergenic bedding, individually decorated, individually furnished

Family Room (x 4)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Royal Bath Hotel & Spa Bournemouth
Pool
Hot tub
Pet-friendly
Free WiFi
3.3 out of 5, (1201)
The price is CHF 69
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Royal Bath Hotel & Spa Bournemouth

About this property

The Trouville Bournemouth

Hotel with a 24-hour front desk, steps from Bournemouth International Centre
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and dry cleaning.
The Trouville Bournemouth offers 75 accommodations with free toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Trouville Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Bournemouth International Centre and 5 minutes on foot from Oceanarium
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The Trouville Bournemouth also features an indoor pool, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 3-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Deauville Restaurant – On-site restaurant.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of GBP 23.95; reservation required
  • Snack bar/deli

Restaurants on site

  • Deauville Restaurant

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Lift

More

  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 19 2024 to March 31 2025 (dates subject to change):
  • Dining venue(s)
  • Sauna
The property will be renovating from 19 April 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Self-parking fee: GBP 12.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 23.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION
The Trouville Hotel
The Trouville Bournemouth Hotel
The Trouville Bournemouth Bournemouth
The Trouville Hotel – OCEANA COLLECTION

The Trouville Bournemouth Reviews

Reviews

6.6
Rating 10 - Excellent. 29 out of 137 reviews" "
Rating 8 - Good. 40 out of 137 reviews" "
Rating 6 - Okay. 23 out of 137 reviews" "
Rating 4 - Poor. 27 out of 137 reviews" "
Rating 2 - Terrible. 18 out of 137 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Arlene

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Cathryn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific Encounter
At check in we were given a key to a room on the 3rd floor. When we opened it we stood at the door in amazement as the room looked as if it had been trashed. The divan bases were on their sides showing torn bases, other items of furniture were thrown about the room and everything was wet. Reception seem mystified by this but we were quickly given a room on 2nd floor. This was very dated and needed a refurb but Not suprised by this. However the mattresses were very uncomfortable having hard ridges, we turned one top to bottom for slight improvement. The shower fitment attached to the wall fell into the bath everytime we used it, the wardrobe doors were only attacahed at the top so swung alarmingly when opened. Poor storage provision. The hot tap leaked. After our traumatic experience when opened the first room allocated we just put up with everything and spent as little time there as possible. I would never stay there again and would not recommend anyone else to do so.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a terrible state.
Stayed 3 nights in Aug 2024

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were excellent, the property needs a bit of work doing - updating really. All very clean, our bathroom was very clean but had a few jobs that have been fixed in the past at a very poor standard.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

2/10 Terrible

Erion

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kamal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all is no clean even the bedroom was not clean when we check in the room still the dust is in the bin behind the bed and table is so dusty no floor mat in the bathroom shower door was broken pillow is not clean mattress is not comfortable so many thing to say break fast is not hot i dont know what to say now
Stayed 1 night in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Property conditions & facilities, room comfort
Lovely stay. Fantastic location. However, lifts are not working. Swimming pool is fantastic, but jacuzzi and sauna did not work
Stayed 1 night in Aug 2024

8/10 Good

Irfan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After finding out they took the place over a year ago I can see there doing there best with the place,staff are friendly and helpful room was fine for what we paid,the bar was reasonably priced to,the breakfast was amazing the parking was reasonable to £12 for 24 hrs we’d definitely go back
Stayed 2 nights in Aug 2024

2/10 Terrible

Swathy

Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Naheed

Travelled with family
Liked: Staff & service
Good location only a 5 minute walk to the beach. Friendly and helpful staff. A good stay
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but could be better
Our stay it was alright. We had a double bad and an extra bed for our little one. The staff it was very nice and helpfull in anything what we needed. We had English Breakfast wich it was very handy because with a child it is hard with the food when you are traveling. The rooms need some attentions and upgrade. The water in the pool it was cold but the temperature in the pool it was warm and the sauna worked alright, need some time until it reach the temperature but it is ok. Most definitely when we are coming to Bournemouth will come again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Radka

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

linda

Travelled with partner
Liked: Staff & service, amenities
The hotel is very dated,no air conditioning, so the room was like a sauna, curtains were falling off the pole, paper cups and wooden sticks for tea and coffee, there was rubbish left under the dressing table and a coffee lid sticking out from under the bed. The staff were very friendly and helpful, just needs a good update
Stayed 2 nights in Aug 2024

4/10 Poor

Edivan

Disliked: Cleanliness, staff & service, property conditions & facilities
No recommend
Stayed 2 nights in Jul 2024

8/10 Good

Sonja

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alicja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pleace to stay with family
Stayed 2 nights in Jul 2024

2/10 Terrible

Afroz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was a pathetic experience. On arrival the lifts were not working and we were given a suite on the top floor, so we had to drag our bags through a maze of never ending corridors and stairs. We were asked to give card details in case we damage something!!! Never ever this has happened before in any hotel ! And finally we had booked for two nights after the first night the next morning while showering the water got cut off !! My wife and I had to leave the hotel as they had no availability of other rooms despite claiming to own 9 hotels! My wife was offered to use the pool shower to finish taking a shower!! It was just absolutely outrageous experience, in the end after a lot of argumant and exchange of words we were able to negotiate a full refund and checked into a different hotel.
Stayed 2 nights in Jul 2024

6/10 Okay

Samuel

Stayed 2 nights in Jul 2024

6/10 Okay

Zaher

Travelled with family and small children
Disliked: Staff & service
Location is fine, room carpet very old, Mohit in reception was unhelpful, he refused to put my small bag of food in hotel fridge for 1 night and caused my food damaged because they dont offer fridge in room.
Stayed 1 night in Jul 2024

8/10 Good

Elzbieta

Liked: Staff & service, room comfort
Very old fashion furniture at room, carpet needs cleaning
Stayed 1 night in Jul 2024

8/10 Good

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
had room at front of hotel road noise people noise was disruptive
Stayed 3 nights in Jul 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good .Staff friendly and welcoming.
Stayed 2 nights in Jul 2024