The Milner York

4.0 star property

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Photo gallery for The Milner York

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Lobby
City view from property
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

Map
Station Road, York, England, YO24 1AA
  • York Minster
    ‪10 min walk‬
  • Shambles
    ‪12 min walk‬
  • Jorvik Viking Centre
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Annex Building

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Studio Suite, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Premium King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Urban Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Cozy Double Room

  • Sleeps 2
  • 1 Double Bed

Sidings Double Room

  • Sleeps 2
  • 1 Double Bed

Garden View Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Suite with Minster View

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Accessible Room

  • Sleeps 2
  • 1 Double Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About this property

The Milner York

Victorian hotel with bars/lounges and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a snack bar/deli and a sauna are on-site.
The Milner York formerly the Principal York offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Milner York formerly the Principal York's great location. During your stay, you're just a quick walk from York Minster. You'll find features such as free WiFi in public areas, plus 2 bars and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy British cuisine while dining at Peachey's Bar & Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of York Minster and York Dungeon
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Milner York formerly the Principal York, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the eco-certified The Milner York formerly the Principal York. Parking is available for a fee.

This Victorian York hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.
Peachey's Bar & Grill – This restaurant specialises in British cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
The Swollen Gambler – This pub serves lunch, dinner and light fare. Open daily.
The Garden Room – This lobby lounge serves breakfast, lunch and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Peachey's Bar & Grill
  • The Garden Room
  • The Swollen Gambler

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1870
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Suites are located in various parts of the hotel including the 4th and 5th floors which are only accessible by stairs.
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 20 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal

The Milner York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 755 out of 1376 reviews
Rating 8 - Good. 342 out of 1376 reviews
Rating 6 - Okay. 154 out of 1376 reviews
Rating 4 - Poor. 74 out of 1376 reviews
Rating 2 - Terrible. 51 out of 1376 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

jacqueline

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

excellent stay, recently been took over but same high standard, still able to use spa facilities , great location next to train station , all staff were polite and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Honey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here regularly over the last five years and this has been the best one. Lovely staff just a more positive vibe in general from the place.
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Olivia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night's sleep

Very quiet even though I was station side. Bed was comfortable, one of best night's sleep in a hotel in ages and excellent shower. Excellent location. I would book again.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in York at Milner Hotel.

Overnight stay for a visit to York. Hotel was perfectly situated for access to City. Staff were very friendly.
Stayed 1 night in Feb 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, rooms are spacious and staff are great. The fridge was a bit noisy (we had to switch it off in the night) and the room had some rough edges decorating wise. But on the whole, lovely hotel with special mention to the brilliant restaurant staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect setting- right next to train station. Lovely hotel, good facilities, helpful staff. Only issue for us (although others might of liked it as it was a cold February ) our room was very hot. Couldn’t work out the air conditioning but as we only stayed one night we didn’t mention to staff on this occasion.
Stayed 1 night in Feb 2025

10/10 Excellent

adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonder ful stay

I loved it. I was a little early for check in and my room was ready and i was even up graded. I had a lovely stay. Quiet and comfy sleep. Shower was hot and had really nice shapoo and wash.
Stayed 1 night in Feb 2025

10/10 Excellent

Mohammed Khawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Feb 2025

2/10 Terrible

Reyhaneh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, smelly, damp and grossly outdated furniture

We booked the place as a wedding anniversary present to each other. Booked just 1 night for £400 on the 30/11/24. We arrived at the hotel only to find out we are on a basement of an annexed building to the hotel. The corridors dirty and damp and the room was a box room with done awful furniture and a very uncomfortable bed. The bath room had broken sink and was so outdated. The place wouldn’t even pass a 1 star B&B rating. The staff were not friendly nor helpful at all. And the bar shut down at 9.30 pm. The sofas in the main communal area were dirty old and ripped! We paid £24 for our car’s overnight stay at the hotels car park which we had to fight quite hard to get a spot for it. Only to find out 2 month later that a hefty £120 penalty charge issued to us as the hotel although taking the money but didn’t inform the car park company! The whole thing was so scandalous and awful and completely ruined our anniversary.
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with lots of character.
Stayed 1 night in Feb 2025

10/10 Excellent

Rose-Anne

Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady that checked is in was lovely and gave us a complimentary drink as it was my partner's birthday. Room was great, bars were lovely and cozy. Great hotel
Stayed 2 nights in Jan 2025

8/10 Good

m

Stayed 2 nights in Jan 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Peter, Winchester

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel is in a state of decline. No central heating in rooms, portable electric heaters throughout common areas! Food quality poor and declining with each visit. The rebrand from the Principal hasn’t masked the fundamental issues with this hotel. A real shame as it’s service quality used to match its appearance.
Stayed 1 night in Feb 2025

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight date night stay

Stunning Hotel, great location by the train station, nice walk into town. Upgraded to suite, fantastic room - No hairdryer though, called down a few times and no answer from reception which was inconvenient for Mrs - But they full of apologies when we walked down to explain and sure enough hairdryer in room for when we got back to room later. Good bar, great service and nice atmosphere.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Always stay here when in York. Normally visit once a year. Friendly staff rooms comfortable food good. We did eat dinner on the hotel which was very good. The only down side is the parking as very busy lucky we did always manage to find the last spot. Hotel handy to walk into York.
Stayed 2 nights in Nov 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

An ok stay

The hotel is very big, and some public rooms were quite chilly in the evening, including the restaurant; I had a superior king size room, the mattress was sprung and I could feel the springs; the service tray was very limited, with very cheap biscuits. The chilled water cans were very good. Breakfast was fairly good, but the pastries had run out by 9.15.
Stayed 1 night in Feb 2025