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Live Aqua Punta Cana - All Inclusive - Adults Only

5.0 star property
VIP Access

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Photo gallery for Live Aqua Punta Cana - All Inclusive - Adults Only

Building design
Private beach, beach cabanas, sun-loungers, beach umbrellas
Lobby
Private beach, beach cabanas, sun-loungers, beach umbrellas
Aqua Junior Suite Swim-up Garden View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Macao Beach
    ‪12 min drive‬
  • Cana Bay Golf Club
    ‪18 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Deluxe Garden View, 1 King

55-inch flat-screen TV with cable channels, ping pong

Junior Suite Deluxe Garden View, 1 King

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Deluxe Pool View, 1 king

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Deluxe Pool View, 1 king

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Deluxe Garden View, 2 double

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Deluxe Garden View, 2 double

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Deluxe Pool View, 2 double

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Deluxe Pool View, 2 double

  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Pool View, 2 Double

Terrace/patio

Junior Suite Pool View, 2 Double

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Pool View 1 King

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Pool View 1 King

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View, 2 Double

55-inch flat-screen TV with cable channels, ping pong

Junior Suite Garden View, 2 Double

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Garden View, 1 King

55-inch flat-screen TV with cable channels, ping pong

Junior Suite Garden View, 1 King

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tierra Suite Ocean Front

Tierra Suite Ocean Front | Beach/ocean view

Tierra Suite Ocean Front

  • 80 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Fuego Suite Partial Ocean View

Down duvets, pillow-top beds, minibar, in-room safe

Fuego Suite Partial Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Aqua Junior Suite Swim-up Pool View

Down duvets, pillow-top beds, minibar, in-room safe

Aqua Junior Suite Swim-up Pool View

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aqua Junior Suite Swim-up Garden View

Down duvets, pillow-top beds, minibar, in-room safe

Aqua Junior Suite Swim-up Garden View

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Viento Suite Ocean Front

Viento Suite Ocean Front | Down duvets, pillow-top beds, minibar, in-room safe

Viento Suite Ocean Front

  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fuego Suite Ocean View

Terrace/patio

Fuego Suite Ocean View

  • 62 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Junior Suite Swim Up

Down duvets, pillow-top beds, minibar, in-room safe

Honeymoon Junior Suite Swim Up

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

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On the beach, sun-loungers, beach umbrellas, beach towels

Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, (1682)
The price is CHF 465
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

About this property

Live Aqua Punta Cana - All Inclusive - Adults Only

Adults-only beachfront property with 5 outdoor pools
Catch some rays on Live Aqua Punta Cana - All Inclusive - Adults Only's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Live Aqua Punta Cana - All Inclusive - Adults Only offers 347 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets. A pillow menu is available. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
The free breakfast at Live Aqua Punta Cana - All Inclusive - Adults Only gets high marks from our customers. During your stay, you'll be within walking distance of Sirenis Aquagames Water Park. You'll find features such as free WiFi in public areas and free valet parking, plus 5 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy international cuisine at Liberi, one of the property's 8 restaurants and 7 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Treat yourself to body wraps, deep-tissue massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and volleyball
  • Guests have great things to say about the helpful staff and the beach
  • 5.6 mi (9.1 km) from Macao Beach and 21.6 mi (34.7 km) from Bavaro Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Live Aqua Punta Cana - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Live Aqua Punta Cana - All Inclusive - Adults Only, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 7 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Liberi – This buffet restaurant specialises in international cuisine and serves breakfast and light fare.
Miraflores – This beachfront seafood restaurant specialises in seafood and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Sospiro – This theme restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.
Chez Rose – This theme restaurant specialises in French cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.
ATL – This theme restaurant specialises in Mexican cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ATL
  • Chez Rose
  • Liberi
  • Miraflores
  • Sospiro

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Pilates classes
  • Table tennis
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (14,212 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 8100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 8100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Infiniti Punta Cana Hotel
Hotel Infiniti Punta Cana Punta Cana
Punta Cana Infiniti Punta Cana Hotel
Hotel Infiniti Punta Cana
Infiniti Punta Cana Punta Cana
Infiniti Hotel
Infiniti
Infiniti Punta Cana
Live Aqua Beach Resort Punta Cana
Live Aqua Punta Cana All Inclusive Adults Only
Live Aqua Beach Resort Punta Cana All Inclusive Adults Only
Live Aqua Punta Cana - All Inclusive - Adults Only Punta Cana

Live Aqua Punta Cana - All Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1361 out of 1935 reviews
Rating 8 - Good. 302 out of 1935 reviews
Rating 6 - Okay. 159 out of 1935 reviews
Rating 4 - Poor. 54 out of 1935 reviews
Rating 2 - Terrible. 59 out of 1935 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Chidiebere

Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge, north bergen

Stayed 3 nights in Nov 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself is BEAUTIFUL. Very chic and trendy. The atmosphere is more of a relaxing type of vacation with a little bit of partying. I recommend if you want something a little quieter. The entertainment was great at night for the time we went since it rained most nights but the staff made the best of it. The food was great at all the restaurants. Rooms were very clean and every single staff member was very friendly and welcoming. I wish there were more activities at the resort itself but overall I would go back just for the relaxation and food at this resort. Great for couples! Lots of romantic things to organize and make your trip special. Spa services, private dinner on the beach, and dinner in the wine cellar at the French restaurant. Lots of food options throughout the day and 24/7 room services came in handy for the late night.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jianliang

Stayed 1 night in Dec 2024

10/10 Excellent

Kari

Stayed 6 nights in Dec 2024

4/10 Poor

Gabriella Anai

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Service was horrible! The resort itself is beautiful but if you’re Latino do not come here. Everyone else around us received better service while we didn’t. They asked us what our ethnicity was and since then it went downhill. Anytime we asked for things like a fruit flavored drink they were out of it and instead would give it to other guest IN FRONT OF US. Staff was rude and lazy. We tipped and still couldn’t get decent service. When we asked for a water bottle at one of their restaurants the waiter said no because if “ I have to get one for you I have to get one for everyone and I don’t want to do that.” Bartenders are horrible they don’t know how to make any drinks and the drinks they did know how to make were disgusting. The glasses were dirty and when complained about the staff didn’t offer to replace it. Horrible, horrible service never coming back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andy

Stayed 3 nights in Nov 2024

4/10 Poor

RALUCA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Hejira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs wayyy more entertainment
Stayed 5 nights in Dec 2024

10/10 Excellent

Angela Kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time visitor. Consistent. Check in process could be smoother.
Stayed 7 nights in Dec 2024

8/10 Good

Carlisa

Stayed 3 nights in Dec 2024

8/10 Good

Maria Fernanda Matos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Rene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
VIP access is not worth the additional cost. The butler did not attend us and would respond 1hr later. Our butler asked for our departure time to pick us up and did not show up even 15 minutes later. During the VIP “tour” of the hotel, they tell you you will receive a “welcome gift” the next day. I would recommend declining as this resulted in a waste of 4hours as staff attempt to lure you into paying for a subscription for future stays. For the additional money you pay for a higher caliber hotel, this was not worth it for us.
Stayed 4 nights in Dec 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the staff. The only improvements that I would recommend is food ..the resort need to improve quality and taste. The food is just blend rating 5 out of 10.
Stayed 5 nights in Dec 2024

10/10 Excellent

Arialla Yasmin

Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing from the moment you check in to the hotel. The property itself was beautiful and gave such a luxe atmosphere and experience. The food selection was phenomenal!! I would definitely stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is well-kept, and the staff is friendly enough, however the entertainment, is below par. New to work on having more and better activities for the guest.
Stayed 3 nights in Dec 2024

4/10 Poor

Elham

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were treated really badly by most of the employees of the hotel. It’s a good place to go only if you look white
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and well maintained. I love that they have staff do daily pool and beach cleanings and room housekeepings. I love that they are the only property around with a safety/seaweed net on their side of the beach. It shows that they care about people’s safety and keeping the beach clean and free of seaweed. What could be better is their food and drinks. Food-wise, most of the food is very mid or bad. I did not enjoy anything I tried from their Huzur and Sospiro restaurant. The burger at The Grill was inedible. It was the worst burger I’ve ever had in my life. It was hard as a rock and just plain and bland. It’s like the chef did not even care. I hated every single pastry I tried, from their Cool Fever coffee shop to their breakfast buffet. Room-service options were also very limited and unappealing. The alcohol was also truly a disappointment. The cocktails were inconsistent depending on where you go and who makes it. I don’t know what syrup they use but it’s just bad. I tried most of their alcohol and the best ones are the most basic ones. I did enjoy majority of what I had at their Miraflores and Chez Rose restaurants. The other restaurant had items that were hit or miss. I did also think the wait times for the food is very slow at times. Like I waited a whole hour and had to ask about my food for them to bring it.. All in all, I do recommend a short vacation here, it’s very nice and relaxing. Staff are generally nice and welcoming.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yi Chieh

Stayed 7 nights in Nov 2024

8/10 Good

Ralitsa Valentinova

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff - most staff was laid back which means slow service throughout. However, the people that were great and did amazing work, were the entertainment team and our server at the quiet pool - Dalqui. She worked so hard and was as fast as possible. She really showed us that service at the resort could be good. Resort - beware, they are building a sister resort very very close by next door. The first night, we ended up in a room facing the construction site (we booked garden view by choice). I was willing to disregard the noise and the 4 story concrete wall 25 feet away from our balcony, but the construction workers would stop work and start staring at me from above every time I would go out on my balcony. The next day we requested a different room and the resort moved us on the other side of the resort, when asked for the reason, they knew what I referred to, so they know it is a problem with that side of the resort, but they still put guests in those rooms. On that side, where we got moved to, the next door resort is in construction as well, but it was relatively quieter and much more private so it was better. Noise - last night a party in the swim out pool below us at 3 am. Called front desk and they sent security. Food - hit and miss. One night good, the next night bad-same restaurants. Membership - stay away from the membership people pitch. I caught them lying. They said 1 thing and their contract was something else. They serve you with drinks hoping you will not read.
Stayed 9 nights in Dec 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and nice staff services
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 9 nights in Dec 2024