"Nice, smooth check in. Very interesting so and good times"

"Great veiw and esthetic"

"Very nice. Always enjoy staying at the Palmer House."

"Excellent customer service! The hotel is historic and on a busy street so we were worried about the noise but it was fine! We were celebrating retirement and the staff knew that and celebrated with us. Great location! We will stay there again!"

"Great classic hotel in downtown Boston!"

"The desk stuff is very helpful on the information for tourists, booking day tours, city views etc. We would go back to that hotel if we plan to visit Edinburgh near future that is very much possible."

"It was lovely and comfortable. But I had asked for a shuttle to the airport the next day, and the woman at the desk was really in a hurry and apparently she wrote it down for a wrong day because when I called in the morning to check out and confirm I wasn’t on the list. But the person who answered ..."

"Beautiful site!!!"

"The hotel is a bit old. It's great if you're looking to stay in a property with a historical aspect. Check-in was troubling. I don't recall on the Hotel's description here on Expedia or on their own website that the deposit was $400 up front. I stayed for 6 days so that should have been around $170. ..."

"Love the historic setting. Loved looking at the historic decorations. Staff was friendly"