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Iberostar Waves Quetzal - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Iberostar Waves Quetzal - All Inclusive

Aerial view
Reception
View from room
8 restaurants, lunch, dinner served; Japanese cuisine
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
Playa del Carmen, QROO
  • Xplor Theme Park
    ‪9 min drive‬
  • Playa del Carmen Main Beach
    ‪11 min drive‬
  • Xcaret Eco Theme Park
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪277 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room (Near Pool)

Balcony

Premium Room (Near Pool)

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Beach)

Balcony

Premium Room (Near Beach)

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

View from room

Premium Room (Promo)

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Premium bedding, down duvets, free minibar, in-room safe

Last room available

  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

  • 38 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

View from room

Premium Room

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room (Near Pool)

Balcony

Premium Room (Near Pool)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

Premium bedding, down duvets, free minibar, in-room safe

Penthouse, 2 Bedrooms, Oceanfront (Suite)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, free minibar, in-room safe

Junior Suite

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

View from room

Premium Room

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

  • 38 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room (Tropical View)

Premium bedding, down duvets, free minibar, in-room safe

Premium Room (Tropical View)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room (Promo)

View from room

Premium Room (Promo)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Premium bedding, down duvets, free minibar, in-room safe

Premium Room (Tropical View)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Last room available

Premium bedding, down duvets, free minibar, in-room safe

Last room available

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Premium bedding, down duvets, free minibar, in-room safe

Premium Room, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 King Bed

View all photos for Premium Room (Near Beach)

Balcony

Premium Room (Near Beach)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

Premium bedding, down duvets, free minibar, in-room safe

Penthouse, 2 Bedrooms, Oceanfront (Suite)

  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room, Accessible

Premium bedding, down duvets, free minibar, in-room safe

Premium Room, Accessible

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

  • 38 sq m
  • Beach view
  • Sleeps 1
  • 1 King Bed

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Premium With View

Premium bedding, down duvets, free minibar, in-room safe

Double Room Premium With View

  • Sleeps 4
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium With Pool View

Premium bedding, down duvets, free minibar, in-room safe

Quadruple Room Premium With Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Suite Junior

Premium bedding, down duvets, free minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Quadruple Room Premium With View

Premium bedding, down duvets, free minibar, in-room safe

Quadruple Room Premium With View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Premium

Premium bedding, down duvets, free minibar, in-room safe

Double Room Premium

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Junior With Sea View

Premium bedding, down duvets, free minibar, in-room safe

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Junior With Ocean View

Premium bedding, down duvets, free minibar, in-room safe

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium With View

Premium bedding, down duvets, free minibar, in-room safe

Quadruple Room Premium With View

  • Sleeps 3
  • 1 Double Bed and 1 King Bed

View all photos for Double Room Premium With Pool View

Premium bedding, down duvets, free minibar, in-room safe

Double Room Premium With Pool View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Suite Junior

Premium bedding, down duvets, free minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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About this property

Iberostar Waves Quetzal - All Inclusive

Luxury resort on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Iberostar Waves Quetzal - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
Iberostar Waves Quetzal - All Inclusive offers 350 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Iberostar Waves Quetzal - All Inclusive. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. You'll find features such as free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Japanese cuisine at Bonsai Restaurant, one of the property's 8 restaurants and 7 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with facials, manicures and pedicures or massages at Spa Sensations
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the beach and the clean guestrooms
  • 6 minutes by car from Playa del Carmen Maritime Terminal and 6 minutes from Quinta Avenida
Iberostar Waves Quetzal - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Iberostar Waves Quetzal - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool and a steam room. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

Bonsai Restaurant – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.
Mare Nostrum Restaurant – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
La Gondola Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Beach Grill Uxmal – This restaurant only serves lunch. Open daily.
La Hacienda – This restaurant only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A beach bar

Restaurants on site

  • Beach Grill Uxmal
  • Bonsai Restaurant
  • La Gondola Restaurant
  • La Hacienda
  • Mare Nostrum Restaurant

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Iberostar Quetzal
Iberostar Quetzal All Inclusive
Iberostar Quetzal All Inclusive Playa del Carmen
Iberostar Quetzal Playa del Carmen
Quetzal Iberostar
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Iberostar Quetzal All Inclusive All-inclusive property
Iberostar Quetzal Inclusive i

Iberostar Waves Quetzal - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Filippo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Looking for a spot on the beach is wild. People reserve sun beds and there is no respect.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am 50 years old, so is my wife. Our kids are 23, 20 and 16. This resort was perfect for all of us. It was not modern, it was serene, friendly, the ambiance was just right. We went snorkeling, jet skiing, some of us went shopping. It was all very nice and side.
Stayed 6 nights in Nov 2024

10/10 Excellent

SHAE

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Been to numerous resorts, this resort was 45 minutes to an hour from airport but the food alone was well worth the drive. The rooms are a bit dated but whatever for us. Loved all the wild life around the resort. Staff was extremely pleasant. Would recommend
Stayed 4 nights in Nov 2024

6/10 Okay

Lyna Ines

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Magdalena Del Carmen Salva

Stayed 7 nights in Oct 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Jairo Andres Sandoval

Stayed 7 nights in Oct 2024

8/10 Good

MARIE JEANE, san antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the green spaces, beach area and staff was helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

juhin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 4 nights in Oct 2024

8/10 Good

Norma

Liked: Cleanliness
Some of the staff members weren't as welcoming
Stayed 3 nights in Jun 2024

10/10 Excellent

Brandon, Collierville

Liked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

LISA

Stayed 7 nights in Oct 2024

4/10 Poor

Lorena

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The grounds were beautiful but the service and food quality were very poor. We were a party of 14 and everyone had issues with their rooms in regards to humidity and smell. The front desk staff were very nice and professional but we still had to pay an extra $360 for a better room with no smell… ridiculous. My family and I will never stay there again .
Stayed 6 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Matthew Lynn, Oklahoma City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, friendly employees, choices for food.
Stayed 6 nights in Oct 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the iberostar quetzal for a week in September. Here is what I have to say about the resort. We were very impressed with the resort and had such a great time, with a few things to note. The food was great for all inclusive, the beach was gorgeous, DO NOT miss the fire show it was incredible. Our room was nice and felt authentic although there was a sewage smell outside unfortunately. Beds were very comfortable. Absolutely NO noise was heard from outside our room which was amazing. Our room was right at the entrance of the resort, it took no more than 5 minutes to walk from our room to the beach. Beaches have umbrellas built in, be prepared to wake up early if you want a chair on the beach many people would put a towel on chairs and just leave them there all day to save their spot without coming back until the afternoon, which was kind of annoying. But the beach was beautiful, water was INCREDIBLE. They do their best to keep everyone entertained, always something going on if you felt like you wanted to participate. We thought the drinks were great and not watered down at all. We payed $35 for sunscreen at the gift shop. Pack it before you get there. Staff was always pleasant and friendly. All in all it was an amazing spot to stay and we found ourselves talking about future trips there, we are excited to stay again.
Stayed 7 nights in Sep 2024

10/10 Excellent

Joelene

Stayed 7 nights in Jul 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Juan carlos

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was very good except 1 bar tender was very rude He was working on the bar closed to the lobby at night time I don't go at night because he was there put everything else was perfect food , drinks no se por k este tipo de hoteles contratan personas asi con actitud despota se llama [victorio] nesesita entrenamiento en servicio al cliente y tener mejor actitud yo despues de como me trato no me senti agusto yo pedi k me contactara el encargado de los bar tendres para que no les vuelva a pasar a ningun otro huesped por k creo que es un hotel de muy alta calidad para que pasen este tipo de cosas si podria contactarme el servisio mi nombre es juan Romo y mi mail jc424609@gmail.com y mi tel 310 776 1075 de usa
Stayed 4 nights in Sep 2024

6/10 Okay

Jennifer, Bonney Lake

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amazing views. The lack of AC in the rooms was extremely disappointing especially with the extremely hot weather.
Stayed 7 nights in Sep 2024

8/10 Good

David

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is getting older, it remains nice, and the staff tries their best to ensure guests enjoy themselves. They offer a variety of food options, they provide exercise activities, have a massage/spa package, and they have a very eco friendly setting with wildlife on the property.
Stayed 5 nights in Jul 2024

2/10 Terrible

Lia

Disliked: Cleanliness, staff & service, property conditions & facilities
Let me preface this review by saying that we’ve been at Iberostar Tucan/Quetzal 2 times in the past 2 years. The resort we have in our memory is nothing compared to what it got turned into right now. Here are some points of what made this Iberostar Quetzal vacation a total nightmare: 1. Fire Alarm testing: It routinely had to happen every other day, if not every day, in the middle of the day, while we were taking a nap. Usually it would last about 2-3 minutes or so, which I guess was ok. BUT on the last day, it lasted for 30 uninterrupted minutes (even though when called the front desk they said it should be no longer than 5 minutes). We thought it was all and we can finally rest BUT NO — it still kept going on and off every 1-3 minutes and lasting for 2-3 minutes each time. The total time of this insanity lasted MORE THAN 2 HOURS. So you can imagine, taking a daytime nap was impossible at this place. Maybe they expected us to be at the beach from morning to the evening? I don’t know… Also, turns out that they made housekeeping go and silence the alarm every time it went off, at least that’s what we observed a few times. The management/security didn’t even bother to put the alarm in silent mode or something until we went and spoke to the manager. 2. The first room we were placed in had a strong smell of paint and someone was hammering non-stop in the room next door. Thankfully, we were able to switch the room but the only other available room required us to pay extra $150
Stayed 10 nights in Aug 2024

10/10 Excellent

Amey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Located right on the beach. However since the property is so vast, depending on where your room is, getting to the beach might be a walk. We didn't mind, in fact we loved that walk and the wildlife that we saw. The staff are very friendly and the food choices are wonderful. The food is high quality. We were not disappointed. The rooms could use an upgrade. The power outlets were very inconveniently located. We would definitely visit again
Stayed 5 nights in Aug 2024