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El Taj Oceanfront & Beachside Condo Hotel

4.5 star property

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Photo gallery for El Taj Oceanfront & Beachside Condo Hotel

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio
Beach/ocean view
Beach nearby, beach towels
Premium Condo, 3 Bedrooms, Ocean View | In-room dining
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast available
  • Hot tub
  • Room service

Explore the area

Map
1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Calle 12
    ‪2 min walk‬
  • Quinta Alegría Shopping Mall
    ‪3 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪17 min walk‬

Room options

View all photos for Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

  • 211 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Condo, 2 Bedrooms, Hot Tub

Premium Condo, 2 Bedrooms, Hot Tub | Balcony view

Premium Condo, 2 Bedrooms, Hot Tub

  • 105 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

  • 214 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Comfort Penthouse, 2 Bedrooms, Hot Tub

Comfort Penthouse, 2 Bedrooms, Hot Tub | Terrace/patio

Comfort Penthouse, 2 Bedrooms, Hot Tub

  • 214 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Penthouse, 3 Bedrooms, Terrace

Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Family Penthouse, 3 Bedrooms, Terrace

  • 234 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Condo, 1 King Bed, Private Bathroom

Deluxe Condo, 1 King Bed, Private Bathroom | Extra beds

Deluxe Condo, 1 King Bed, Private Bathroom

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

Deluxe Condo, 2 Bedrooms, Kitchen | Balcony

Deluxe Condo, 2 Bedrooms, Kitchen

  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Condo, 1 Bedroom, Kitchen

Comfort Condo, 1 Bedroom, Kitchen | Terrace/patio

Comfort Condo, 1 Bedroom, Kitchen

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Condo, 2 Bedrooms, Garden View

Family Condo, 2 Bedrooms, Garden View | Terrace/patio

Family Condo, 2 Bedrooms, Garden View

  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Condo, 3 Bedrooms, Ocean View

Premium Condo, 3 Bedrooms, Ocean View | Private spa tub

Premium Condo, 3 Bedrooms, Ocean View

  • 182 sq m
  • Partial ocean view
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

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About this property

El Taj Oceanfront & Beachside Condo Hotel

Luxury Playa del Carmen hotel in Downtown Playa del Carmen with 2 restaurants
This hotel features 2 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Housekeeping is available on request.
El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Accommodation at this 4.5-star hotel has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include Swedish massages, facials, body treatments and manicures and pedicures. The spa is open daily.
El Taj Oceanfront & Beachside Condo Hotel's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • For dining with a beachfront location, stop by ASI Beach Club, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to manicures and pedicures, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, fitness classes and yoga classes
  • Guests have great things to say about the pool and the beach
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
  • Airport, local-area and theme park shuttle service available for a fee
  • Dogs welcome for a fee
El Taj Oceanfront & Beachside Condo Hotel offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury El Taj Oceanfront & Beachside Condo Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to noon.
ASI Beach Club – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
KOBMA – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 16 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ASI Beach Club
  • KOBMA

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Gym
  • Spa tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Spices
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16 per person
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Taj
El Taj Beachside
El Taj Oceanfront
El Taj Oceanfront & Beachside Condo Hotel
El Taj Oceanfront Beachside
Taj Oceanfront Beachside
Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront Beachside Playa del Carmen
Taj Oceanfront si l Carmen
El Taj Oceanfront & Beachside
El Taj Oceanfront & Beachside Condo Hotel Hotel
El Taj Oceanfront & Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront & Beachside Condo Hotel Hotel Playa del Carmen

El Taj Oceanfront & Beachside Condo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 549 out of 847 reviews
Rating 8 - Good. 195 out of 847 reviews
Rating 6 - Okay. 56 out of 847 reviews
Rating 4 - Poor. 24 out of 847 reviews
Rating 2 - Terrible. 23 out of 847 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mahogany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would definitely come back.
Stayed 3 nights in Oct 2024

6/10 Okay

Nallely

Disliked: Property conditions & facilities
Our stay was ok. The bed was so uncomfortable and extremely hard and very little beding/blankets. Our stay was short, but the owners were attentive and nice. Over all stay was a 8/10.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Fantastic property and location. We will be back.
Stayed 5 nights in Oct 2024

2/10 Terrible

Roni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had problem with cooling that was not solved. The key didnt open the door andbhad tonwaitv45 mins for solution.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gemma Elizabeth Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from our stay at El Taj. Prior to our arrival the team were easily contactable via WhatsApp and very helpful. From the moment that we checked in, the staff were so accommodating and friendly. We stayed in one of the 2 bedroom penthouse condos, it was very well equipped (full kitchen, washer etc.). I really liked that they have a water cooler in the condo, and they also brought us ice. The condo has a rooftop terrace, with a big seating area, grill, hot tub and loungers. The complex has a very tropical feel, the pool areas are quite shaded and there is a small beach area with the great Ari restaurant. One of the best things we did was book a 9am massage on the beach, total heaven with the sound of the waves! Prior to our arrival I saw reviews complaining about the fishing boats in front of the beach, and there are boats there but it wasn’t an issue for us. We spent days at beach clubs, everything is very walkable from the location. In the first evening I was a little worried about the noise from the bars on 5th Ave, but we had no issues with noise at the condo. Highly recommend and would stay again!
Stayed 5 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El TAJ is wonderful ♥️
Stayed 6 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Taj Beachside Condo felt like home in paradise!
El Taj Staff was always displaying professionalism, at checkin we felt welcome, everyone we spoke always show care, we had a lost bag that was delivered to the lobby they always kept us informed and responded quickly to any of our questions, in regards to Milton's huracan that was near the area we felt safe at home, the condo was beautiful, clean, and had everything we needed. The views were amazing, everything was well thought of, the location was great, near all the busy restaurants, nightclubs, galleries, but yet quiet and relaxing family environment. We will highly recommend it! I assure you we will come back.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jungeun

Liked: Cleanliness, staff & service, property conditions & facilities
good location and facility. especially laundry and dryer
Stayed 3 nights in Oct 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 5 nights in Aug 2024

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place 💗
Stayed 10 nights in Sep 2024

8/10 Good

Jonali

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay besides the electricity being out for the night and morning
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay in the heart of the city. Beach and pool area was beautiful. We stayed in a penthouse suite and the rooftop deck was amazing! If I ever come back to Playa Del Carmen, I will stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this place and it was great!! Very spacious and very convenient to walk over to different things ie food or a club or find events with Pedro right outside the door. We had a little hiccup but the staff and manager definitely worked hard on trying to handle that hiccup and went above and beyond. The only feedback for anyone staying here is remember it is a hotel so valuables go in the safe but other than that this place is perfect!! Space, price, convenience, the vive, the people, everything!! (My family and I stayed at Xcaret Arte and Hyatt Ziva so when I say I have others to compare to I definitely do but we all agreed we loved this hotel, its staff and Pedro whim helped us coordinate all of our activities!!). If I could give them a 12/10 I would! Small parking but again amazing place and staff is more than welcoming!
Stayed 5 nights in Sep 2024

10/10 Excellent

Karla

Stayed 5 nights in Sep 2024

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything yet it feels so remote. The grounds are green and lush. Wonderful and relaxing.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jazmin

Stayed 3 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great property right on the beach. Excellent, uncrowded beach and swimming. Restaurants, bars, clubs, shops, grocery store all within a short walk. Spacious, well equipped apartment and friendly, accommodating staff made me feel right at home. Would definitely recommend to anyone travelling to Playa del Carmen.
Stayed 6 nights in Sep 2024

10/10 Excellent

Owen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating & friendly throughout. The location is wonderful & the condo itself was spacious and beautiful. We would definitely consider staying here again! :)
Stayed 8 nights in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Sep 2024

10/10 Excellent

Jazzmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this beautiful property! It is exactly as pictured. The manager was very accommodating and the staff was friendly. Beach massages were my favorite. Restaurants and clubs are a short walk away. Fishing and snorkeling tours depart right behind the hotel which was super convenient. Mamitas beach club is also a couple blocks for a more swimable beach. Our family will definitely visit El Taj again.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Third and last time staying here.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

6/10 Okay

JIN WOO, Irvine

Travelled with family
Liked: Cleanliness, staff & service
The room lock was old and the facilities were very old. The pool location and view were good.
Stayed 4 nights in May 2024

10/10 Excellent

Rogerio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a vacation. Will go back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect until we book other nigth fernanda martinez was in charge the check in at the time i ask her if she let stay same room one day before my check in and she tell not make me do check out and loose my day.and check in again which i thing no need to she could le stay same room but she desire not to speak to other colege they tell the should be not problem… but she make me do check out and check in diferenr room. and lose all my day beside the everything was perfect bell boy Eric was so nice other staff great people.but fernananda Martinez sucks. but the hotel the best in everything so clean
Stayed 1 night in Sep 2024