Hyatt Centric Playa del Carmen

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Dates

January 2025

February 2025

Suite Coastal Ocean (Beach House) | Terrace/patio

2 Queen Beds Partial Ocean View (Beach House) | Premium bedding, minibar, in-room safe, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly

Parking available

Bar

All-inclusive

Pool

Breakfast available

Explore the area

5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710

Quinta Avenida
1 min walk
Calle 12
1 min walk
Quinta Alegría Shopping Mall
3 min walk
Playa Del Carmen, Quintana Roo (PCM)
15 min walk

Room options

Premium bedding, minibar, in-room safe, blackout curtains

1 King Bed Accessible Pool View (Beach House)

City view
Sleeps 3
1 King Bed

2 Queen Beds Partial Ocean View (Beach House)

Partial ocean view
Sleeps 4
2 Queen Beds

1 King Bed Partial Ocean View (Beach House)

Partial ocean view
Sleeps 3
1 King Bed

Suite Panoramic Ocean Front (Beach House)

Ocean view
Sleeps 3
1 King Bed

Suite Ocean View (Beach House)

Ocean view
Sleeps 3
1 King Bed

1 Queen Bed (Downtown House)

35 sq m
Sleeps 3
1 Queen Bed

Suite Calle Corazon (Downtown House)

79 sq m
City view
Sleeps 2
1 King Bed

1 King Bed with Balcony (Downtown House)

50 sq m
City view
Sleeps 3
1 King Bed

2 Queen Beds with Balcony (Downtown House)

51 sq m
City view
Sleeps 4
2 Queen Beds

Suite Quinta Avenida (Downtown House)

102 sq m
City view
Sleeps 3
1 King Bed

1 King Bed (Downtown House)

48 sq m
City view
Sleeps 3
1 King Bed

2 Queen Beds (Downtown House)

48 sq m
City view
Sleeps 4
2 Queen Beds

Suite Urban (Downtown House)

82 sq m
City view
Sleeps 2
1 King Bed

1 King Bed Accessible (Downtown House)

City view
Sleeps 2
1 King Bed

1 King Bed Accessible with Balcony (Downtown House)

City view
Sleeps 2
1 King Bed

Suite Coastal Ocean (Beach House)

Partial ocean view
Sleeps 3
1 King Bed

1 King Bed Partial Oceanfront (Beach House)

Partial ocean view
Sleeps 3
1 King Bed

1 King Bed Pool View (Beach House)

City view
Sleeps 3
1 King Bed

Similar properties

Pool

All-inclusive

Spa

Pet-friendly

for 1 night

includes taxes & fees

17 Jan - 18 Jan

About this property

Luxury hotel on the beach, with 2 outdoor pools

Spend the day playing on the beach then return to dine at one of Hyatt Centric Playa del Carmen's 2 restaurants.

Hyatt Centric Playa del Carmen offers 119 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Centric Playa del Carmen. During your stay, you'll be connected to a shopping centre and just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Drinking and dining options include 2 restaurants, a coffee shop, a swim-up bar and 2 poolside bars
Continental breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the 2 outdoor pools
Services include free food shopping service, a lifeguard on-site and dry cleaning/laundry
On-site recreation includes a 24-hour gym and complimentary bicycles
Steps from Quinta Avenida and 4 minutes on foot from Playa del Carmen Main Beach
Airport shuttle service available for a fee
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Some rates at Hyatt Centric Playa del Carmen are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Cool off in one of the 2 outdoor swimming pools at Hyatt Centric Playa del Carmen, and enjoy amenities such as complimentary bicycles and a 24-hour fitness centre.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. Parking is available for a fee.

This 4.5-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to noon.

Hyatt Centric Playa del Carmen has 2 restaurants on site.

A complimentary food shopping service is offered and room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hyatt Centric Playa del Carmen are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Valet parking on site (USD 15 per night)
Onsite parking includes off-street options

Food and drink

Daily continental breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 15 to 20 for children
2 poolside bars
2 restaurants
3 bars/lounges
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Things to do

2 outdoor pools
24-hour gym
Free bicycle rentals
Shopping centre

Family friendly

2 outdoor pools
Laundry facilities
Lifeguards on site
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (114 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk (76 centimetre high)
Wheelchair-accessible restaurant

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

55-inch LED TV with premium digital channels

Food and drink

Champagne service
Free bottled water
Limited room service
Minibar
Restaurant dining guides

Air conditioning
Ceiling fan
Connecting rooms available
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Access methods

Staffed front desk

Pets

Pets: USD 40 per accommodation, per night, plus a deposit of USD 100 per stay
Only dogs are allowed
Weight limit: 40 lb per pet
Food and water bowls are available

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 300 per accommodation, per stay
Service fee: 10 per cent
Resort fee: USD 37.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately USD 20 to 30 for adults and USD 15 to 20 for children
Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
Valet parking fee: USD 15 per night
Pet deposit: USD 100 per stay
Pet fee: USD 40 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Hyatt Centric Playa del Carmen offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thompson Playa Carmen Hotel

Thompson Playa Carmen

Thompson Playa Carmen Hotel Playa del Carmen

Thompson Playa Carmen Playa del Carmen