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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
Book online or call 044 511 21 42 Phone Number

HM Playa del Carmen

4-star property
Avenida Constituyentes 180, Playa del Carmen, QROO 044 511 21 42
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4.5 out of 5
Excellent!
See all 11 ebookers Reviews

"Good quality accomadation and excellent service all round. Rooms kept very clean by attentive staff. The breakfast buffet was fantastic and nothing ... " More

By a verified traveller on Sun 25 Mar 2018

Points Of Interest

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Junior Suite with terrace and city view

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double room with terrace and city view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double room with balcony

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

HM Playa del Carmen's great location gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.

  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida
  • Airport shuttle service available for a fee

HM Playa del Carmen ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HM Playa del Carmen

Everyone (3) Couples (4) Friends (1)
4 out of 5

Great Hotel and well located

Pros: Was as advertised.
Cons: Perhaps Complimentary tea and coffee could be made available at reception or better still in the room.
Location: Great location, ideal for the beach, 5th Ave and town.
Good quality accomadation and excellent service all round. Rooms kept very clean by attentive staff. The breakfast buffet was fantastic and nothing was too much trouble for the staff. Fresh smoothies made to order as were the omelettes. Good range of local food or European selection.

Posted by , from UK. Devon on 25 Mar 2018

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4 out of 5
Das Hotel hat uns echt gut gefallen. Wurden lieb empfangen und die Anlage war echt gepflegt. Gutes Frühstück und tolle Pool Anlage. Super zentral und total ruhige Lage. Gerne wieder.

Posted by on 29 Mar 2023

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5 out of 5
Perfect stay in Playa del Carmen, excellent breakfast

Posted by on 31 May 2022

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5 out of 5
hôtel super bien placé à 2 minutes de la plage et des rues animées

Posted by on 7 Mar 2020

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4 out of 5
Hôtel propre bien entretenu , le ménage de la chambre était bien fais

Posted by on 8 Feb 2020

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5 out of 5

Posted by on 11 Apr 2019

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4 out of 5

Ideal gelegen

Sehr freundliches Personal, super Lage, Frühstück ok.

Posted by on 3 Mar 2018

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4 out of 5

Séjour en amoureux

Très bon hôtel, bonne situation géographique, personnel agréable

Posted by on 21 Apr 2016

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5 out of 5

Réouverture en janvier 2016

Personnel très attentionné et serviable. Le petit déj' est varié et très bon. L'hôtel est très bien situé, à 5 min à pieds de la grande rue piétonne avec ses divers restaurants, commerces, bars et boîtes ouvertes. La plage est à 6-7 min à pieds, prévoir un parasol ou tente quechua car les transats sont hors de prix en location. Franchement rien à dire de négatif sur cet hôtel !

Posted by on 20 Mar 2016

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4 out of 5

Great budget hotel

We stayed one night at the hotel. When we arrived at midnight our reservation couldn't be found. Luckily the hotel wasn't full and we managed to get the room and the staff found our reservation the next morning. The hotel is really clean and the staff was nice. Little bit of renevation dust on the floors.

Posted by on 2 Mar 2016

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About the HM Playa del Carmen

Location Avenida Constituyentes 180, Playa del Carmen, QROO 77720

Property Features

HM Playa del Carmen offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and gift shops/newsstands are also featured at HM Playa del Carmen. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 91 guestrooms or units
  • 3 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

HM Playa del Carmen offers 91 air-conditioned accommodations with a safe and a hairdryer. 50-cm plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided on a daily basis.

  • In-room dining
  • Plasma television
  • Cable channels
  • Fridge
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

HM Playa del Carmen has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

  • Horse riding nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at HM Playa del Carmen

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Staffed front desk
  • Children stay free - maximum age 6
  • No rollaway/extra beds available
  • No lifts
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HM Playa Carmen Hotel
  • HM Playa Carmen
  • HM Playa del Carmen Hotel
  • HM Playa del Carmen Playa del Carmen
  • HM Playa del Carmen Hotel Playa del Carmen

You should know

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.