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Bsea Cancun Plaza Hotel

3.0 star property

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Photo gallery for Bsea Cancun Plaza Hotel

Private beach, white sand, sun-loungers, beach umbrellas
View from property
Superior Suite, Ocean View (Master) | Minibar, in-room safe, laptop workspace, blackout curtains
View from property
Breakfast, lunch, dinner served; pool views

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Connecting rooms available
  • 24/7 front desk

Explore the area

Map
Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪17 min walk‬
  • Delfines Beach
    ‪20 min walk‬
  • Ventura Park Cancun
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite, Ocean View (Master)

Superior Suite, Ocean View (Master) | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Suite, Ocean View (Master)

  • 37 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite -6 Guests- Master With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite -6 Guests- Master With Sea View

  • Sea view
  • Sleeps 6
  • 3 Double Beds

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4.3 out of 5, Excellent, (2454)
The price is CHF 153
for 1 room
includes taxes & fees
25 Mar - 26 Mar
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About this property

Bsea Cancun Plaza Hotel

On private beach with 2 outdoor pools, near Iberostar Cancun Golf Course
Spend the day on Bsea Cancun Plaza Hotel's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools.
Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate dining areas. 38-inch flat-screen televisions come with cable channels and first-run films. Bathrooms include a combined bath/shower unit, bathrobes and complimentary toiletries. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at Bsea Cancun Plaza Hotel. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy ocean views while dining at Casa del Mar
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, supervised childcare and a concierge
  • On-site recreation includes a private beach and bicycles to rent
  • Just a 1-minute drive from Iberostar Cancun Golf Course and 6 minutes from Ventura Park Cancun
  • Airport and local-area shuttle service available for a fee
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Bsea Cancun Plaza Hotel for summer fun including 2 outdoor swimming pools and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:30 AM.
Casa del Mar – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Casa del Mar – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: MXN 90 to 140 for adults and MXN 70 to 120 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa del Mar
  • Casa del Mar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels
  • First-run films

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Cleaning fee: MXN 36 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 90 to 140 for adults and MXN 70 to 120 for children
  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property is professionally cleaned
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bsea Cancún Plaza
Bsea Cancún Plaza Cancun
Bsea Cancún Plaza Hotel
Bsea Cancún Plaza Hotel Cancun
Cancun Plaza
Bsea Cancún Plaza Hotel
Bsea Cancun Plaza Hotel Hotel
Bsea Cancun Plaza Hotel Cancun
Bsea Cancun Plaza Hotel Hotel Cancun

Bsea Cancun Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 299 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 110 out of 1001 reviews
Rating 2 - Terrible. 122 out of 1001 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roxana

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Ok stay, wouldn't stay again
Overall it was an ok stay, but we would not stay again. We arrived around 10pm. The guy at the gate was talking to us as if we were some crooks trying to enter the hotel. All the staff were very nice except that one guy. We had to go through him another night and his attitude was the same. The room was clean, but worn down. Our room showed kitchen sink in the picture, but we didn't have one. If you want your room cleaned or need extra towel, soap... you have to send the front desk a whatsapp message. I didn't have a problem with that, but I was told someone would bring the stuff in 15min. It took them almost an hr after me following up 3 times. The safe ran out of battery and took them a day to fix it. Glad it didn't happen on our checkout day. The restaurant is separate from the hotel they say. We went for breakfast the 1st morning and loved the breakfast, but we decided not to go again because they told us their wifi was down and we had to pay cash. I1st fell for it, then I noticed the Spanish speakers are paying card and none spanish speakers are paying cash. So as he was charging a card I went up and asked to get charged on the card. Right in front of me another guy disconects the wifi. The guy runs my card and of course it doesn't work and he says sorry no wifi cash only. So i said sorry no cash, I will wait until your wifi comes back. 20min later he comes back and says ok wifi is working. We decided not to eat there again just for that.
Stayed 5 nights in Nov 2024

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were not clean everyday and the toilet seat was broken so was the shower and i rented for two beds they gave us one. They asked you for $560 pesos to clean the beach. Overall is a bad hotel. It looked pretty from the putside but really bad in the inside. And for the price we pay it wasnt worth it.
Stayed 5 nights in Dec 2024

4/10 Poor

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities
Building very old, no enough water at shower and sink, too many rules at Ftont desk, honestly very bad place the only good it is the pool
Stayed 8 nights in Nov 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pool area and restraunt were great, rooms just so so....
Stayed 1 night in Nov 2024

6/10 Okay

susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 5 nights in Nov 2024

8/10 Good

Yesenia

Stayed 2 nights in Oct 2024

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias
Perfecto
Stayed 3 nights in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short stay
Our room was basic but clean and we had an amazing view of the sea and the beach from our room. There was a small shop in the hotel area but not that much else within walking distance although it's easy to get a bus or an Uber.
Stayed 1 night in Oct 2024

4/10 Poor

Sandra

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Would not recommend this hotel.
The place was very dated. Tv was only usually with Netflix. No phone in room. Bed was comfortable but only had a sheet on it. AC was poor, room was hot. I was glad it was only a one-night stay. I think the description on Hotels.com was very misleading. Im handicapped and had stairs in and out of my room. It was difficult to get my mobility scooter out by myself.
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very hospitable and the property was very clean. Perfect location near the beach.
Stayed 5 nights in Oct 2024

6/10 Okay

Fernando, Santa Ana

Travelled with family
Liked: Staff & service
Linen dirty and stained
Stayed 2 nights in Oct 2024

2/10 Terrible

Gerardo, Bakersfield

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yadi

Stayed 1 night in Sep 2024

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing!!!! Staff unpleasant room was unpleasant would not recommend!!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been going to Cancun hotel zone and Playa del Carmen since 1987. I have seen these areas grow over the years into vibrant flourishing vacation destinations. In the past I have stayed in all-inclusives and Airbnbs. I loved staying at the Bsea Cancun Plaza. The location of the hotel on a beautiful stretch of beach and the pool views was top notch. Every morning I watched the sun rise and the ocean glistened with the rays of the sun from my balcony. My room was big with a king sized bed and kitchenette area. It was very clean the walls looked like they had been recently painted. The property is a older old but well kept. Staff was always working on the grounds and make renovations to rooms. The food in the restaurant was good. Fernando the waiter was so sweet and very gracious. In fact all the staff was very nice and helpful. I would highly recommend staying here at this property. The bus stop was a few feet down making transportation easy and accessible. I would gladly stay at this hotel again and again. The beach was fabulous!!!
Stayed 8 nights in Sep 2024

6/10 Okay

Ami

Travelled with partner
Liked: Cleanliness, staff & service, amenities
High time to upgrade the property.
Stayed 5 nights in Jun 2024

10/10 Excellent

Heraclio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

gelmano

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The dining is very limited overlloking the beautiful ocean. The menu is very limited and service staff is not efficient nor pleasurable.. all Grumpy old men serving the tables.. the ocean view deserves better..more ambient.. pleasurable service staff and good menu..would make the experience much more pleasurable since only limited reataurants nearby..
Stayed 4 nights in Aug 2024

8/10 Good

Lee

Travelled with family
Liked: Property conditions & facilities
BSEA CANCUN PLAZA
The view from our room was incredible. Good size room. Very small bathroom. Good wifi in room with its own router. Bed was a bit hard. Did have opening doors and windows to the beach views just no balcony or patio. The cleanliness was a little off. From the surface looked good but dis have a gritty feel on the floor and made feet bottoms black. The tv in our room was very difficult to use plus very small for the space. The complex is all condos so no uniform amenities due to a lot being individually owned and rented out by the resort for them. Restaurant down by pool was amazing had great food and drinks. Did not try breakfast there. Amazing pool and beach front access. Nice secured facility which also was a little hassle getting in or out. The beach is nice but being able to swim is a bit sketchy due to the rocky bottom and also if you do walk up and down the beach towards the wayer in bare feet there is so many sea shells and broken sea shells that it is very rough on the feet. But absolutely beautiful. During our stay the turtles were coming in every night to lay eggs so in the morning you could see the tracks of them. Overall it was a decent stay for the cost.
Stayed 4 nights in Aug 2024

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ocean is exceptional blue beautiful water but the most you can do is get feet and knees wet swimming in this area could be dangerous a good 2 miles along the hotel is covered with in rocks waves are strong and easily can fall at the first attempt, so if you have in mind going swimming like we did, forget about it is almos imposible to do it besides the red flag is always standing on… very disappointing not being able to in the water, they don’t mention this at all cero kids friendly from my point of view… hotel has a nice size pool but dirty on the edges…beds are hard and so small didn’t enjoy sleeping at all there, and have to share balconies with next door neighbors…they said no smoking allowed in the premises but saw many people doing it… Staff are very nice!! El mar esta hermosa agua azul, pero si tienen pensado ir nadar ahi piense dos vences ahi es casi imposible nadar hay demasiadas rocas a lo largo de la playa nunca vi una persona nadando, siempre esta la bandera roja puesta y eso no dice en la descripción, en mi opinión no es playa segura para nadie menos para niños… La alberca es de buen tamaño pero sucia en las orillas… Camas estan muy duras y pequeñas fue muy incómodo dormir ahi, los balcones se comparten con el vecino de lado. Esta prohibido fumar pero mucha gente lo hace Los empleados son muy amables!
Stayed 8 nights in Aug 2024

4/10 Poor

Carlos

Travelled with partner
Disliked: Amenities, property conditions & facilities
El hotel es viejo y ya necesita renovación, aunque tiene algo de mantenimiento hay partes muy deterioradas. La vista a la playa es hermosa, la piscina esta en buenas condiciones.
Stayed 2 nights in Aug 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 4 nights in Aug 2024

10/10 Excellent

Livi

Stayed 4 nights in Jul 2024