Crown Paradise Club Cancun All Inclusive

3.5 star property

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Indoor pool, 3 outdoor pools, pool loungers
7 restaurants, dinner served, barbecue
Honeymoon Room | Free minibar, in-room safe, blackout curtains, iron/ironing board
On the beach, white sand, sun-loungers, beach umbrellas
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪6 min walk‬
  • El Rey Ruins
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • 39.7 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Standard Room, 1 King Bed, Ocean View

  • 38.25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Paradise

  • 61 sq m
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Single Bunk Bed

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Similar properties

About this property

Crown Paradise Club Cancun All Inclusive

Family fun on the beach, with 3 outdoor pools, near Delfines Beach
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures.
Crown Paradise Club Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Delfines Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Waynees Boots, a steakhouse that serves barbecue
  • Splash around at the free water park with a waterslide or swim in the indoor and 3 outdoor pools
  • Indulge with massages, manicures and pedicures or facials at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • Just a 4-minute walk from Iberostar Cancun Golf Course and 6 minutes on foot from Delfines Beach
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This Cancun property is smoke free.

Waynees Boots – This steakhouse specialises in barbecue and only serves dinner. Reservations are required.
La Piazza – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
San Soucis – This theme restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.
Los Gallos – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Fisherman – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Piazza
  • Los Gallos
  • San Soucis
  • Waynees Boots

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from 2 May 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only non-alcoholic beverages are available via room service.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1156 out of 3269 reviews
Rating 8 - Good. 844 out of 3269 reviews
Rating 6 - Okay. 589 out of 3269 reviews
Rating 4 - Poor. 343 out of 3269 reviews
Rating 2 - Terrible. 337 out of 3269 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Esmeralda

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
I expected a little but more , because people mostly travel 1 time a year to a diffrent place
Stayed 4 nights in Nov 2024

10/10 Excellent

Brady

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was very clean. The service was exceptional.
Stayed 5 nights in Dec 2024

8/10 Good

Bogdan, Des Plaines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities need renovation
Stayed 8 nights in Dec 2024

2/10 Terrible

Ryan

Disliked: Staff & service, property conditions & facilities
Already reviewed
Stayed 3 nights in Nov 2024

2/10 Terrible

Ryan

Disliked: Staff & service, property conditions & facilities
Hotel is not very accommodating, very rude management staff who all appear to not care about genuine customer service. The room was musty and damp at times, patio door with no handle to get back in. Parts of the hotel were satisfactory but for a VIP service it really wasn’t worth the money. It’s a nightmare to book into restaurants, they ask you to use QR codes etc only to find it’s constantly down. This results in management changing the process or rules to suit them.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 1st time in Cancún and we were very impressed with the cleanliness of the resort! We enjoyed the buffet for most of our meals since there is so much to choose from. For lunch and breakfast Rubicel took very good care of us! We will definitely be back next year!
Stayed 5 nights in Dec 2024

4/10 Poor

Jing

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel served as a transitional stay during our trip to Cancun. As an all-inclusive hotel, the price was very affordable, and we only stayed for one night. The room was generally clean, and the ocean-view scenery was decent. However, the experience was far from perfect. The bathroom light was broken, and none of the switches worked despite multiple attempts. We called the front desk, but no one answered. After two more calls and a long wait, someone finally picked up. However, after explaining the issue, they said they would transfer us to another department. Unfortunately, no one ever picked up again. Since it was just a one-night stay, we decided to put up with it, but the poor service was extremely disappointing. This was the first time we encountered such terrible hotel service, which overshadowed the otherwise budget-friendly stay.
Stayed 1 night in Dec 2024

2/10 Terrible

MANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
Terrible place, dont come here
Stayed 3 nights in Dec 2024

8/10 Good

howard

Stayed 4 nights in May 2024

4/10 Poor

Kimberly

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Lupita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 5 nights in Dec 2024

4/10 Poor

Amanda

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Brandy, Temple

Travelled with group
Liked: Cleanliness, property conditions & facilities
I liked the size of the property. I did not like all the kids roaming freely. Some of the staff were great, some were unfriendly and bothered.
Stayed 2 nights in Oct 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All their services were great!!! We did have fun and eat very good!!!
Stayed 3 nights in Nov 2024

8/10 Good

Ottlie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall for the price we had a wonderful stay ! It was very clean and well maintained. Staff was really great and attentive. We found the food to have lots of options and good for a 3'star resort ! We always had lots of choices of things we liked for us and the kids! Our only downfalls were the slides often were not open, the pools were very cold, and our shower was cold. We told front desk twice about this and nothing was done! Other than that tho - it was a very good experience for our family ! Especially for the price we paid !
Stayed 6 nights in Nov 2024

8/10 Good

Daniel

Stayed 5 nights in Nov 2024

8/10 Good

Lee-Ann

Stayed 4 nights in Oct 2024

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness, staff & service
Everything was just okay….the food was not great….the restaurants requiring reservations did not have the food advertised on the menus. The buffet was just okay. The staff were all very nice…from the front desk, housekeeping, lounge bar and adult pool bar.
Stayed 3 nights in Dec 2024

6/10 Okay

IRMA

Stayed 5 nights in Nov 2024

10/10 Excellent

Dalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was better transportation
Stayed 4 nights in Nov 2024

6/10 Okay

Abhik

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Pros: Multiple pools, infinity poo is the best one. Good spa. View from the room. Close to airport. Cons: Horrible check-in experience (security has our reservation details but front desk don't have). Below average quality & variety for food & drinks. Hard to get reservation in restaurants. No pools after 5 pm. Rarely towels are in stock. Bad DJ in night club! Narrow beach, very limited sitting.

6/10 Okay

Abhik

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Pros: Multiple pools, infinity poo is the best one. Good spa. View from the room. Close to airport. Cons: Horrible check-in experience (security has our reservation details but front desk don't have). Below average quality & variety for food & drinks. Hard to get reservation in restaurants. No pools after 5 pm. Rarely towels are in stock. Bad DJ in night club! Narrow beach, very limited sitting.

6/10 Okay

Rebecca Mauricio

Travelled with family
Liked: Staff & service
Okay place to stay with my family, there was always something to do and there was always something to rat around the place no matter the time. Dinner reservations were hard to do and confusing. At check in we were told no reservations were needed for a particular restaurant and when we showed up we were told the policy changed just earlier that day and reservations were needed. When we finally attempted a reservation they booked so quickly we just had to settle for whatever time slot was available. My children enjoyed the water slides and the pools as well as the family rooms and the mini golf areas! They liked that the buffet had good breakfast, lunch and dinner options and they particularly enjoyed the ice cream for lunch/dinner. This place was okay to stay the staff was always friendly and kind.
Stayed 4 nights in Nov 2024

2/10 Terrible

Josh

Travelled with family
Disliked: Staff & service
Don’t lose your pool towel or they’ll charge you $400 peso. Also, at checkin, they didn’t have our reservation. Stood at the counter for 30 minutes, having an anxiety attack, while they tried to figure it out.
Stayed 7 nights in Nov 2024