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Paradisus Cancún – All Inclusive

4.5 star property
VIP Access

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Photo gallery for Paradisus Cancún – All Inclusive

Exterior
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Front of property
Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Aquaworld
    ‪5 min walk‬
  • Oasis Arena
    ‪14 min walk‬
  • Ballenas Beach
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only | Premium bedding, free minibar, in-room safe, desk

The Reserve Junior Suite Sunset View Adults Only

  • 44 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Sunset View

Junior Suite Sunset View | Premium bedding, free minibar, in-room safe, desk

Junior Suite Sunset View

  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Junior Suite Sunset View

Premium Junior Suite Sunset View | Premium bedding, free minibar, in-room safe, desk

Premium Junior Suite Sunset View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Two Bedrooms Master Suite

50-inch LED TV with cable channels, books

Premium Two Bedrooms Master Suite

  • 102 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Premium Master Suite Sunset View

Premium bedding, free minibar, in-room safe, desk

Premium Master Suite Sunset View

  • 61 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Suite Sunset View

Premium Suite Sunset View | Premium bedding, free minibar, in-room safe, desk

Premium Suite Sunset View

  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Junior Suite Ocean View

Grand Junior Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Grand Junior Suite Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Family Concierge Junior Suite Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

The Reserve Adults Only Master Suite – Ocean View | Beach/ocean view

The Reserve Adults Only Master Suite – Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Master Suite Ocean View

Family Concierge Master Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Family Concierge Master Suite Ocean View

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Junior Suite – Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Master Suite Sunset View Adults Only

The Reserve Master Suite Sunset View Adults Only | Premium bedding, free minibar, in-room safe, desk

The Reserve Master Suite Sunset View Adults Only

  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite – Ocean View

The Reserve Adults Only Suite – Ocean View | Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Suite – Ocean View

  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Sunset View Adults Only

The Reserve Suite Sunset View Adults Only | Premium bedding, free minibar, in-room safe, desk

The Reserve Suite Sunset View Adults Only

  • 55 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Fiesta Americana Condesa Cancun All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (3641)
The price is CHF 637
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Spend the day relaxing at the beach, practising your swing on Paradisus Cancún – All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Paradisus Cancún – All Inclusive offers 656 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Paradisus Cancún – All Inclusive's great beach location. During your stay, you're just a quick walk from Aquaworld. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Malva Food Bazar, one of the property's 9 restaurants and 7 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, reflexology or body scrubs at YHI Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests like the restaurant and bar
  • Just a 3-minute drive from Luxury Avenue Shopping Mall and a few minutes from Museo Maya Trailhead
  • Local-area shuttle service available
Paradisus Cancún – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Paradisus Cancún – All Inclusive, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a health club, and a sauna are also featured at the luxury Paradisus Cancún – All Inclusive. Free self parking is available.

This 4.5-star Cancun property is smoke free.

Malva Food Bazar – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sal Steak Cave – This fine-dining restaurant specialises in Fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Cielo – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Sante – This restaurant specialises in Mediterranean cuisine. Open daily.
Lemon Fish – Overlooking the garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Premium alcoholic drinks included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1314 out of 2540 reviews
Rating 8 - Good. 511 out of 2540 reviews
Rating 6 - Okay. 328 out of 2540 reviews
Rating 4 - Poor. 181 out of 2540 reviews
Rating 2 - Terrible. 206 out of 2540 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Silvia

Liked: Cleanliness, property conditions & facilities, room comfort
Servicio normal
- Ibamos por celebrar aniversario y fue un dato que nos pidieron antes de llegada, no tuvieron ningun detalle sobre ello. - Todo lo quieren cobrar extra - La comida dejaba que desear, algunas cosas recalentadas, he estado en otros resorts con mucha mejor calidad - Algunas personas fueron muy amables pero otras no, incluso no saludaban y andaban como molestos, no daban guia, nada excepcional. - Personal mal capacitado, al consultar cosas sencillas unos decian una cosa, otros otra
Stayed 3 nights in Nov 2024

4/10 Poor

Shaun

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Adenike Oluwabunmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place. I will be visiting again soon.
Stayed 4 nights in Nov 2024

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Andrew Michael, Scarborough

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The concierge only contacted me the next day of my arrival. The restaurants were very difficult to book ( concierge will initially tell you that is all booked until you insist and complain when suddenly finds space), Malva food is very low quality with long lines for the reasonable dishes, and very limited protein, the included excursion did not have space ( found space only after complain), the service at the beach is very slow ( 2 drinks in 5 hours), no refill in minibar if you don’t call. Very low level service for a beautiful hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mairelis

Liked: Cleanliness, staff & service, property conditions & facilities
Good

2/10 Terrible

Vladimir

Travelled with family
Disliked: Staff & service
They wouldn’t stop bothering me to sell me a membership,fail to aid Us on getting MTS to pick us on time,we had to call a taxi so we wouldn’t miss our plane,bad experience
Stayed 6 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that works here goes above and beyond to make sure that you were having a wonderful time. The property is amazing. The restaurant are divine.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ravi Shankar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambiance and the entire experience overall.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mairelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

2/10 Terrible

Hugo Adrian Navia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
when i arrived they give me 1st floor bay side view not ocean view even though i show them i paid ocean view , they told me i had to pay extra for a upgrade , i did pay 75 extra per day then i found out hotel was empty not many people stay and a guest came to me ands ask me if i had to upgrade for oceanview he was mad. then we decided to ask other guest and then too had to pay extra for ocean view don't recommend this resort being to 4 resorts in cancun and this one is the worst
Stayed 2 nights in Nov 2024

4/10 Poor

Roberto

Travelled with family
Disliked: Amenities
The rooms were outdated and need some upgrades for the price that I paid for them , the buffett was to small and the food choices were very limited , I had to wait about 45 mins for my omeltte to be done, the servers at the beach and and the restaurant could do a better job, only the cielo was amazing, I really don’t recommend this hotel for the price that they offer better go to Hyatt or Riu Palace ,
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll come again
Stayed 3 nights in Nov 2024

4/10 Poor

Arnab

Liked: Staff & service
Our room was pathetic. Everywhere we had to stand in a long line.
Stayed 3 nights in Nov 2024

8/10 Good

DARYL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very luxurious and accommodating definitely enjoyed the all inclusive part
Stayed 5 nights in Nov 2024

6/10 Okay

Fenny P

Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Dario

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Very disappointed with the food quality. Staff was not friendly; they seemed angry not happy to be working there
Stayed 1 night in Nov 2024

10/10 Excellent

FARKHOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great! Very nice staff!
Stayed 6 nights in Nov 2024

8/10 Good

Melissa

Stayed 4 nights in Nov 2024

10/10 Excellent

Romel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay with your family.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to book through Expedia. The hotel was incredibly better than expected. Great service, friendly staff, amazing views inside and outdoors, excellent food options. I highly recommend staying at Paradisus Cancun, the location is perfect with easy access to everything.
Stayed 4 nights in Nov 2024

6/10 Okay

Malek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are very outdated and need to upgrade asap very old rooms with paint coming off
Stayed 5 nights in Nov 2024

8/10 Good

Hazem

Liked: Cleanliness, staff & service
Staff very good
Stayed 5 nights in Nov 2024

10/10 Excellent

Jadera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024