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SLS Cancun

5.0 star property
VIP Access

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Photo gallery for SLS Cancun

Exterior
Premier Suite, 1 Bedroom, Oceanfront | View from room
Exterior
Deluxe Room, 1 King Bed, Oceanfront | Premium bedding, minibar, in-room safe, desk
Superior Room, 1 King Bed, Ocean View | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
  • Puerto Cancun Marina Town Center
    ‪10 min walk‬
  • Ultramar Ferry Puerto Juárez
    ‪9 min drive‬
  • Tortuga Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Oceanfront

  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Oceanfront

Premier Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom, Oceanfront

  • 77 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Oceanfront

  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools

SLS Playa Mujeres – ALL Inclusive Collection

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (283)
The price is CHF 748
for 1 room
includes taxes & fees
2 Apr - 3 Apr
SLS Playa Mujeres – ALL Inclusive Collection

About this property

SLS Cancun

Luxury hotel on the beach, with outdoor pool
Spend the day relaxing on SLS Cancun's private white sand beach or pampering yourself at the hotel's full-service spa. Housekeeping is available on request.
SLS Cancun offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at SLS Cancun. During your stay, you'll be within walking distance of Puerto Cancun Marina Town Center. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a beach bar and a poolside bar
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a private beach and a gym
  • Just a 2-minute drive from Puerto Cancun Marina Town Center and 5 minutes from Puerto Cancun Golf Course
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as free beach club on site and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at SLS Cancun such as an outdoor pool and a fitness centre.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. Parking is available for a fee.

This 5-star Cancun hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
Leynia – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 550 for adults and MXN 550 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leynia

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 550 for adults and from MXN 550 for children
  • Pet fee: MXN 2000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)

SLS Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 296 reviews
Rating 8 - Good. 50 out of 296 reviews
Rating 6 - Okay. 25 out of 296 reviews
Rating 4 - Poor. 10 out of 296 reviews
Rating 2 - Terrible. 17 out of 296 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Arnaldo, Coquitlam

Stayed 1 night in Nov 2024

10/10 Excellent

Alfredo

Stayed 3 nights in Nov 2024

10/10 Excellent

Ze Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Guillermo, Ciudad de México

Stayed 1 night in Oct 2024

10/10 Excellent

Gerasimos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed staying at SLS Cancun. The pool was amazing and the property is right on the beach.
Stayed 4 nights in Sep 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This SLS property was amazing. It's a boutique hotel so everything wasn't grand like normal resorts. But I felt very safe to be solo traveling. The view from my room was very breath taking, so it was very therapeutic to wake up to a beach front.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adiba

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

ALEIDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed a night . Room was nice and surrounding areas were nice as well. The beach is not actually one. If the beach experience is important for you do not chose this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Entrance to the whole SLS development property doesn't feel friendly.. they search you as if you were not invited...
Stayed 3 nights in Nov 2024

6/10 Okay

Victor Hay

NICE VIEW
Stayed 2 nights in Sep 2024

10/10 Excellent

Ernesto Paul

Stayed 1 night in Oct 2024

10/10 Excellent

nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joselyn Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Safe and staff was showed great hospitality. Will return. Clean & excellent overall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Slobodan

Stayed 1 night in Oct 2024

10/10 Excellent

maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Small language barrier but great hospitality.
Stayed 3 nights in Sep 2024

8/10 Good

Carlos

Stayed 1 night in Sep 2024

2/10 Terrible

Ming

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The beach and pool is extremely dirty and horrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia, Las Vegas

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
s
Stayed 3 nights in Sep 2024

10/10 Excellent

Jarrett

Travelled with family
Liked: Cleanliness, staff & service
My wife and I had a great stay. The front desk staff were nice and accommodating. Highly recommend lunch on the beach. Room was comfortable and clean. Hope to return soon.
Stayed 1 night in Sep 2024

2/10 Terrible

Mauricio

Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The rooms are clean, modern and a great size. The staff is friendly and accommodating. The pool and beach environment are lovely. Overall 10 out of 10.
Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service
The place was great. Only 1 thing that we did not like at all, the pillows were horrible, like a sheet of paper. I did not sleep well at all
Stayed 1 night in Aug 2024