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Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

Exterior
Lobby
Outdoor wedding area
Private beach, beach massages, scuba diving, snorkelling
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All-inclusive
  • Hot tub
  • Room service

Explore the area

Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Mujeres Beach
    12 min walk
  • Agave
    1 min walk
  • Cancun Bus Station ADO
    14 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    82 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Pool View

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Spa or Pool View

  • 75 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Swim Up Suite Spa or Pool View

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down duvets, free minibar, in-room safe

Terrace Suite With Plunge Pool

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

View from room

Two-Story RooftopTerrace Suite Spa or Pool View

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Atelier Playa Mujeres - Adults Only - All Inclusive

Pool
Breakfast included
All-inclusive
Spa
4.7 out of 5, Exceptional, (1082)
The price is CHF 890
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Atelier Playa Mujeres - Adults Only - All Inclusive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Adults-only beachfront property with 7 outdoor pools
Catch some rays on Excellence Playa Mujeres - Adults Only All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Excellence Playa Mujeres - Adults Only All Inclusive offers 450 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach and an outdoor tennis court are featured at the property. 7 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of Excellence Playa Mujeres - Adults Only All Inclusive's great beach location. During your stay, you'll be within walking distance of Mujeres Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 7 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine with ocean views at Toscana, one of the property's 10 restaurants and 11 bars/lounges
  • Take a swim in the 7 outdoor pools or soak in the hot tub
  • Indulge with body wraps, body treatments or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a private beach, an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the restaurant and the beach
  • 11 minutes by car from Ultramar Ferry Puerto Juárez and 14 minutes from Plaza Las Americas
  • Airport shuttle service available for a fee
Excellence Playa Mujeres - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Walk outside to smell the salty air and watch the ocean waves from the property's beach. At Excellence Playa Mujeres - Adults Only All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 7 poolside bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Toscana – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Lobster House – This beachfront restaurant specialises in seafood and serves breakfast, lunch and dinner. Open daily.
The Grill – This beach steakhouse serves lunch and dinner. Open daily.
Barcelona – Overlooking the ocean, this fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Open daily.
The Flavor Market – Overlooking the ocean, this fine-dining restaurant only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Barcelona
  • The Flavor Market
  • The Grill
  • The Lobster House
  • Toscana

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spa tub
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (112 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Playa Mujeres - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1016 reviews" "
Rating 8 - Good. 132 out of 1016 reviews" "
Rating 6 - Okay. 54 out of 1016 reviews" "
Rating 4 - Poor. 20 out of 1016 reviews" "
Rating 2 - Terrible. 23 out of 1016 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Sergiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent workers and staff very hard working and nice
Stayed 8 nights in Aug 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way that they cater and pamper you at this resort was amazing and it was our first time at an all inclusive and definitely wont be our last.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ernestina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was so quick and friendly Aliya was very helpful and informative
Stayed 4 nights in Sep 2024

8/10 Good

Lucinda Eneida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing property and staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and drink!
Stayed 5 nights in Jul 2024

10/10 Excellent

Raza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to go to in Cancun! The one resort with great food as well. Entertainment is Vegas quality. Great place and stay! Love this place.
Stayed 4 nights in Sep 2024

10/10 Excellent

KARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time, super helpful and kind staff. All accomodations just as described. Beautiful clean beach and property.
Stayed 4 nights in Sep 2024

10/10 Excellent

Taryn Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, safe property! Better than we expected and would go back again
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenneth Wayne

Stayed 5 nights in Aug 2024

6/10 Okay

Jessica Lynn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful, staff provided great service but food is just okay which made the trip less desirable. Menu options is the same throughout the property but just named differently.
Stayed 8 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service.
Stayed 4 nights in Sep 2024

8/10 Good

Deryk

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really stiff, uncomfortable beds which I get a few people like (just not me), but great pillows. Some good, polite people, and some less so. Very clean with a solid beach and facilities. Dinner options were good, but breakfast was lacking in quality and options. Quality of drinks depended on who served you. Location was great as it's not too far from the airport and very close to isla mujeres. The property (in mid Sep) was excellent if you want peace, quiet, and repose. I had an incredible massage at the spa. Private driver round trip to airport cost $200 using hotel service, or you can hire a taxi for $70 round trip if you dont plan on using the driver to get to other paces in cancun.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brian

Stayed 7 nights in Aug 2024

8/10 Good

Honesty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent honeymoon experience!
Stayed 4 nights in Sep 2024

10/10 Excellent

Paulio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and the food was great. The entertainment was great as well.
Stayed 6 nights in Sep 2024

4/10 Poor

Abhirika

Travelled with group
Disliked: Staff & service, amenities
Overall the property is average. However, if I’m asked to come again then I would choose not to stay here. The service is bad, food at the restaurants is terrible. Special requests are not considered. Not for large group of 10 plus.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zaheer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everyone there!! Super accommodating, professional, and friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Excellence was amazing! This hotel sets the bar and I definitely will be returning!
Stayed 5 nights in Sep 2024

2/10 Terrible

Joe

Liked: Cleanliness
Disliked: Staff & service, amenities
Property was clean . Nothing breath taking to the visuals at the property. No A/C in any shows or restaurants, hard to eat when you are hot . Food is horrible with extra small portions. They dress it up but quality is just not good. Staff enforces rules , who wants rules on vacation. Do not waste time or money on this resort . They shut our room A/C off last night in our room . Offered an upgrade for next visit , that was a waste of paper.
Stayed 7 nights in Sep 2024

10/10 Excellent

Usman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic place, staff are lovely, all round great experience
Stayed 4 nights in Sep 2024

8/10 Good

Brenda

Stayed 3 nights in Aug 2024