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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Exterior
On the beach, sun-loungers, beach umbrellas, beach towels
In-room safe, blackout curtains, iron/ironing board, bed sheets
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • 24/7 front desk

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Quinta Avenida
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Fragata Beach Club Premium Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

Premium Room, Partial Ocean View | View from room

Premium Room, Partial Ocean View

  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Pool View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Premium Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

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Occidental at Xcaret Destination - All Inclusive

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  • Pool
  • Breakfast included
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4.1 out of 5, Very good, (4026)
The price is CHF 306
for 1 room
includes taxes & fees
24 Mar - 25 Mar
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About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Family fun on the beach, with outdoor pool, near Mamitas Beach
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
An outdoor tennis court, a marina and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The Reef Coco Beach Resort & Spa- Optional All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self-parking and 5 restaurants are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Japanese cuisine at Samurai - premium only, one of the property's 5 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body treatments, body wraps or hot stone massages at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Mamitas Beach and 8 minutes on foot from Playa del Carmen Main Beach
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

Samurai - premium only – This fine-dining restaurant specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino – This fine-dining restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar – On-site bar. Open daily.

All-inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1011 reviews
Rating 8 - Good. 250 out of 1011 reviews
Rating 6 - Okay. 162 out of 1011 reviews
Rating 4 - Poor. 75 out of 1011 reviews
Rating 2 - Terrible. 82 out of 1011 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Nadine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive is not worth the money. Food options not good.
Stayed 4 nights in Nov 2024

4/10 Poor

Guillermo

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Rh
Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2024

8/10 Good

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Lokesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay at the resort. Had a few small issues (leak in the ceiling by the AC unit which took 2 times to fix), plugged shower drain. They were handled quickly so it was no big deal. The staff are very friendly and welcoming. the resort clean and wonderful atmosphere. If i travel to Mexico again, I would like to stay at The Reef!
Stayed 7 nights in Nov 2024

4/10 Poor

Raelene

Disliked: Property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Gisell

Stayed 5 nights in Jun 2024

10/10 Excellent

Jocelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at the Reef Coco Beach. All staff members we encountered were friendly and always willing to help. The resort is small and the afternoon pool games are not on the same level you'd get at the larger resorts, but the activities team always worked hard to keep people interested. However, we wanted a smaller resort, so it was just what we were looking for. Walkable to 5th ave and completely safe to do so. The food was surprisingly good for an all inclusive. We had no issues getting dinner reservations at either of the a la carts, but we also frequented 5th ave for late afternoon drinks and dinner. The only downfall was we received phone calls everyday from the concierge, we are assuming to try and sell us on the timeshare, we never answered. I mentioned it to the front desk, and the worker was well aware but seemed uncomfortable with wanting to say anything to them. Rather than making her uncomfortable we just left it. Overall we had a great time and would go back.
Stayed 11 nights in Nov 2024

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place a really beautiful, people were nice and very clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Melinda

Stayed 7 nights in Aug 2024

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Juliette

Stayed 6 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Loved the resort.
Stayed 7 nights in Oct 2024

8/10 Good

Wenjing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic except the food. no seafood at all.
Stayed 3 nights in Nov 2024

8/10 Good

Fidel, London

Stayed 4 nights in Oct 2024

6/10 Okay

Mark

Travelled with family
Liked: Property conditions & facilities
Food was good. No pool service for drinks. Luis and Wilbert were excellent at thier job.
Stayed 4 nights in Oct 2024

10/10 Excellent

Suzanne Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have been coming for years. Our favorite place and staff. Only thing is the evening entertainment has declined over the years, but then again so have we so dont stay up late anyways.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sarah Isabella Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 8 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I would stay here again. Very clean, nice pool with jacuzzi. Downsides, people are partying all night long with loud music so keep that in mind. They will try to sell you a timeshare. I would stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Clara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. The staff is friendly and very nice. Some might ask for tips in a very blunt way which for Europeans might be a bit weird. The food served was amazing
Stayed 7 nights in Jun 2024

4/10 Poor

Lisa, Orting

Travelled with partner
Disliked: Amenities, property conditions & facilities
The food in the buffet is absolutely horrible. It almost seems like its leftovers from previous days. Wont being going back to this resort, plus with an all inclusive youd think that there would be food available all the time, nope theres not.
Stayed 4 nights in Oct 2024

8/10 Good

ishtar, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 5 nights in Oct 2024

2/10 Terrible

Arlexca

Disliked: Cleanliness, staff & service, property conditions & facilities
The food was horrible. The staff wasn’t kind They said “all inclusive” but you can’t have whatever you want otherwise they will charge you to the room. We didn’t have service. Everything you have to ask yourself. They limit my areas where I can eat (annoying) I will never recommend this hotel and it wasn’t cheap either
Stayed 7 nights in Oct 2024