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Coco Unlimited

3.0 star property

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Photo gallery for Coco Unlimited

Master Suite Oceanfront Terrace /Jacuzzi | Premium bedding, in-room safe, individually decorated, free WiFi
Garden View Room Pool Area | View from room
View from property
Outdoor dining
Beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar

Explore the area

Map
Carretera Tulum Boca Paila at km 8, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪16 min walk‬
  • SFER IK
    ‪2 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪10 min drive‬

Room options

View all photos for Honeymoon Double Room

Honeymoon Double Room | Premium bedding, in-room safe, individually decorated, free WiFi

Honeymoon Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

Garden View Room | Premium bedding, in-room safe, individually decorated, free WiFi

Garden View Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Partial Ocean View

Design Room, 1 King Bed, Partial Ocean View | Premium bedding, in-room safe, individually decorated, free WiFi

Design Room, 1 King Bed, Partial Ocean View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Suite 2nd Floor

Partial Ocean View Suite 2nd Floor | Premium bedding, in-room safe, individually decorated, free WiFi

Partial Ocean View Suite 2nd Floor

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room Pool Area

Garden View Room Pool Area | Premium bedding, in-room safe, individually decorated, free WiFi

Garden View Room Pool Area

  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Room Pool Area

Partial Ocean View Room Pool Area | Premium bedding, in-room safe, individually decorated, free WiFi

Partial Ocean View Room Pool Area

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | Premium bedding, in-room safe, individually decorated, free WiFi

Deluxe Suite, Oceanfront

  • 16 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean view Room Beach zone

Ocean view Room Beach zone | Premium bedding, in-room safe, individually decorated, free WiFi

Ocean view Room Beach zone

  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Oceanfront Terrace /Jacuzzi

Master Suite Oceanfront Terrace /Jacuzzi | Private spa tub

Master Suite Oceanfront Terrace /Jacuzzi

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Sun deck

Nueva Vida de Ramiro

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (824)
The price is CHF 172
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Nueva Vida de Ramiro

About this property

Coco Unlimited

Sea view hotel with full-service spa, near Tulum Beach
Spend the day relaxing on the beach or pampering yourself at Coco Unlimited's full-service spa.
Coco Unlimited offers 31 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Coco Limited has couples treatment room(s). Services include sports massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

The free breakfast at Coco Unlimited gets high marks from our customers. During your stay, you're just a quick walk from Tulum Beach. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or aromatherapy at Coco Limited
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Tulum Beach and a 3-minute drive from Tulum National Park
  • Airport shuttle service available for a fee
Coco Unlimited offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Coco Unlimited. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Tulum hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 11:30 AM.
Coco Unlimited has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Coco Unlimited

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 145 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Coco Unlimited offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Limited Hotel Tulum
Coco Limited Hotel
Coco Limited Tulum
Coco Limited
Coco Unlimited Hotel
Coco Unlimited Tulum
Coco Unlimited Hotel Tulum

Coco Unlimited Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 742 reviews
Rating 8 - Good. 138 out of 742 reviews
Rating 6 - Okay. 43 out of 742 reviews
Rating 4 - Poor. 23 out of 742 reviews
Rating 2 - Terrible. 26 out of 742 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Micole Balboa Gonzales St

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and great beach view. Parking was very tight but available or the attendant took keys to take care of for us. It rained regularly and the closet had a leak that got our clothes very damp or wet. No TV or fridges in the room, AC worked great though and curtains kept it dark for sleeping in. Breakfast was great.
Stayed 5 nights in Oct 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness
It was a great place to stay
Stayed 5 nights in Oct 2024

8/10 Good

Melissa, Trenton

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in the Deluxe Ocean View Suite. Tropical storm Nadine made landfall during our stay. We had multiple leaks coming from the roof. It dripped constantly right onto the pillow area of the master bed. We had to sleep in the twin beds. They offered us the room below both nights, but we specifically paid for the privacy and view of the room we were in, so we declined. Other than the leaky roof, everything else was pretty good. Staff was very friendly and helpful. Good stay overall.
Stayed 2 nights in Oct 2024

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente staff, they are really helpful
Stayed 4 nights in Oct 2024

6/10 Okay

Teresa

Disliked: Staff & service
Beautiful view, restaurant staff unfriendly
Stayed 2 nights in Oct 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Love my staying in general.
Stayed 3 nights in Oct 2024

4/10 Poor

Karla

Travelled with partner
Liked: Staff & service
The food was good
Stayed 4 nights in Oct 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Chau

Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and friendly. Recommend this place to stay and tulum, beautiful area!
Stayed 5 nights in Sep 2024

10/10 Excellent

Adrian

Stayed 7 nights in Aug 2024

10/10 Excellent

Jeriza, Upper Montclair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel in Tulum’s hotel zone and have stayed here several times. Front desk staff were amazing and very helpful (especially Chris)! Thanks for another great stay :)
Stayed 3 nights in Aug 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Dan, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice beach
Stayed 4 nights in Jun 2024

10/10 Excellent

Eleni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I pick the room it was supposed to beach view and it doesn't have beach view cause you have a bar and beach umbrella and chairs.
Stayed 2 nights in Jun 2024

4/10 Poor

Charmeka

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was not the hotel we booked for! We booked with Coco Resort not Coco Unlimited. I want a refund on my stay because the rooms were not what we booked for online. They didn’t tell us that Coco Resort had damages from the hurricane prior to us coming. And moved us to Coco Unlimited in which the stay was not what we expected at all. It was hot, they barely came to clean up the rooms, it was very close to a hostel honestly. I was so embarrassed with bringing my friend along this trip under these conditions. THATS false advertising. They could have easily reached out to us and gave us the option to move. But they rather move us under bad conditions to keep the money. I would never recommend this place, EVER. Expedia and the hotel are going to get an ear full this week coming up. Unacceptable with how this was done to all of us
Stayed 4 nights in Jul 2024

10/10 Excellent

Shideh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Coco Unlimited for 4 nights in July. This is my second time staying at this hotel. I love the bungalow style of this hotel. Staff are very friendly and welcoming. Upon arrival we were welcomed by Leslie at the front desk. She was super sweet and accommodating. She upgraded our room from a second floor garden view to a first floor pool view after I expressed that I have back issue and can’t climb stairs. It was a pleasure to see her face every day at the entrance desk and she was very helpful in giving us information and suggestions about places to visit Breakfast was included and delicious in a beautiful rustic sea view restaurant. Employees were working around the clock cleaning the place and making improvements. Beach bar was beautiful and there were beach lounges available all the time. The only downside was that there was an accumulation of seaweed in front of the water which made the view a bit unpleasant. Some other hotels had people cleaning the seaweed in front of their hotel daily. Also the location of Coco unlimited is very convenient and walking distance to all happening restaurants and beach clubs. 5 min walk from Taboo and Tantra.
Stayed 4 nights in Jul 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at another resort
Incredibly slow service throughout. Breakfast was supposed to be 100% included however we were charged haphazardly for items that were on the menu. Rooms were not 100% air conditioned. Staff seemed disinclined to help when needing items such as towels, toiletries and the like. Shuttle service to the airport is provided by a “partner” which over charges for the service upwards of 40%. I would not recommend for anyone to stay here.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dimitri

Stayed 5 nights in Jul 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Erin Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, everyone was so nice! Our room was spectacular! The only downfalls were parking was cramped and difficult but the parking attendant was always there to help! Also the air conditioner was mediocre at best! I will def stay here again
Stayed 4 nights in Jun 2024