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Standard Double Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Double Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Era Hotel & SPA Tulum, you'll be within walking distance of Hospital de Tulum. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna and bicycles to rent
  • 5 minutes by car from Tulum National Park and 7 minutes from Gran Cenote

About the Era Hotel & SPA Tulum

Location Calle 6 Sur, Tulum, QROO 77760

Property Features

Era Hotel & SPA Tulum offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Era Hotel & SPA Tulum. Free self parking is available. This 4-star Tulum hotel is smoke free.

  • 9 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Era Hotel & SPA Tulum offers 9 accommodations with minibars and a safe. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Desk
  • Blackout curtains
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Era Hotel & SPA Tulum has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

The on-site spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Era Hotel Tulum
  • Era Tulum
  • Hotel Era Hotel & SPA Tulum Tulum
  • Tulum Era Hotel & SPA Tulum Hotel
  • Hotel Era Hotel & SPA Tulum
  • Era Hotel & SPA Tulum Tulum
  • Era Hotel
  • Era
  • Era Hotel & SPA Tulum Hotel
  • Era Hotel & SPA Tulum Tulum
  • Era Hotel & SPA Tulum Hotel Tulum

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.