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Turquoise Tulum Hotel

3.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Turquoise Tulum Hotel

Porch
Exterior
Free daily continental breakfast
Reception
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Zona 9 Lote 13 Mz 724, Tulum, QROO, 77780
  • Hospital de Tulum
    18 min walk
  • Dos Aguas Park
    3 min drive
  • Tulum National Park
    5 min drive
  • Tulum, Quintana Roo (TUY)
    14 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, blackout curtains

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen

Queen | Minibar, in-room safe, individually decorated, blackout curtains

Queen

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool

Suite, Private Pool | Minibar, in-room safe, individually decorated, blackout curtains

Suite, Private Pool

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Royal Room | Minibar, in-room safe, individually decorated, blackout curtains

Royal Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King

King | Minibar, in-room safe, individually decorated, blackout curtains

King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Balcony

Double Balcony | Minibar, in-room safe, individually decorated, blackout curtains

Double Balcony

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Balcony

Master Balcony | Minibar, in-room safe, individually decorated, blackout curtains

Master Balcony

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Turquoise Tulum Hotel

Tulum bed & breakfast in La Veleta with 2 outdoor pools and free breakfast
2 outdoor pools, free use of bicycles and concierge services are available at this bed & breakfast. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden and a communal living room are on-site.
Turquoise Tulum Hotel offers 6 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
2 outdoor swimming pools are on site along with complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Turquoise Tulum Hotel . During your stay, you'll be within walking distance of Hospital de Tulum. Features include free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • 10 minutes by car from Tulum Mayan Ruins and 13 minutes from Tulum Beach
Turquoise Tulum Hotel offers its guests 2 outdoor swimming pools and complimentary bicycles. Public spaces have free WiFi. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at Turquoise Tulum Hotel .

Smoking is allowed in designated areas at this 3-star Tulum bed & breakfast.

Guests are served a free continental breakfast daily from 8:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 1 floor
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Turquoise Petit Adults B&B Tulum
Turquoise Petit Adults B&B
Turquoise Petit Adults Tulum
Turquoise Petit Adults
Turquoise Tulum Hotel
Turquoise Petit Adults Only
Turquoise Tulum Hotel Tulum
Turquoise Tulum Hotel Adults Only
Turquoise Tulum Hotel Bed & breakfast
Turquoise Tulum Hotel Bed & breakfast Tulum

Turquoise Tulum Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 110 reviews" "
Rating 8 - Good. 25 out of 110 reviews" "
Rating 6 - Okay. 5 out of 110 reviews" "
Rating 4 - Poor. 3 out of 110 reviews" "
Rating 2 - Terrible. 5 out of 110 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennie

Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 14 nights in Feb 2024

2/10 Terrible

Malina

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel great staff
Stayed 2 nights in Feb 2024

8/10 Good

Sarah

Stayed 1 night in Jan 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Friendly staff,Dining, Aesthetic
Stayed 2 nights in Jan 2024

10/10 Excellent

Xing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs and owner! Super nice and helpful with all our questions and needs.
Stayed 4 nights in Jan 2024

8/10 Good

Sulemar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que no me gusto fue que mi cuarto era con el jacuzzi en el balcón y cuando me dediqué a llenarlo el agua salio demasiado sucia. No lo pude utilizar. Todo lo demás me encantó
Stayed 3 nights in Jan 2024

2/10 Terrible

Angel

Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot!
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing affordable lovely hotel! very kind and attentive staff super convenient and great price!
Stayed 2 nights in Dec 2023

10/10 Excellent

Millie

Stayed 1 night in Dec 2023

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except one night I forgot my key code for the front door. No one answered the calls, no one answered the door buzzer, no one was there at the front desk. I was locked out for 30mins and it would have been more unless another couple who was staying there showed up with a code.
Stayed 5 nights in Dec 2023

10/10 Excellent

ANA PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the people that work there they are so friendly
Stayed 1 night in Nov 2023

8/10 Good

sylvie

Stayed 1 night in Nov 2023

8/10 Good

Elsa

Stayed 3 nights in Oct 2023

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint place in Tulum in an upcoming neighborhood.
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
Stayed 5 nights in Oct 2023

8/10 Good

Anais

Stayed 7 nights in Aug 2023

10/10 Excellent

ADRIANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENT
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniela

Liked: Staff & service, amenities, property conditions & facilities
The staying was excellent , friendly staff , clean rooms . Great location .
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandro, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really very nice and the location is very good.
Stayed 7 nights in Jun 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly modern clean hotel
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
Stayed 4 nights in May 2023

8/10 Good

Marina

Stayed 1 night in Apr 2023

6/10 Okay

Web Development

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
There was no hot water the whole stay after being told there would be water on the last day due to a water heater replacement. The AC was also right above the bed which dripped onto us the whole night and the wooden bed frame which is only a disaster for mold! The breakfast was also very minimal but ok. The only issue was that a cat jumped on me as I was eating the only day that we chose to dine there. Best part was the location. The street has lots of great local restaurants

4/10 Poor

Zeynab Yasin Mohamed

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of this hotel are pretty deceiving. The hotel rooms aren't clean, there's MOLD, DUST in the room (I have pictures to prove it), and products from the previous guest were still around. The shower was cold even though we escalated this every day nothing was done on the last night there offered us to shower in another empty room - how convenient (!) I am very disappointed with our stay. I will not be booking again ever
Stayed 3 nights in Oct 2022