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Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

5.0 star property

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2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Privileged Grand Family Suite & SwimUp | Minibar, in-room safe, desk, laptop workspace
5 restaurants, Asian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Lote 006, MZA 002, SM 006, Punta Sam, Zona Costera, Zona Continental, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪6 min drive‬
  • Mujeres Beach
    ‪8 min drive‬
  • North Beach
    ‪91 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Privileged Grand Family Suite & SwimUp

Privileged Grand Family Suite & SwimUp | Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite & SwimUp

  • 58 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Privileged Grand Family Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite Deluxe

  • 58 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Privileged Grand Family Suite Superior

Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite Superior

  • 58 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Superior Ocean View

Minibar, in-room safe, desk, laptop workspace

Superior Ocean View

  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite Superior

Family Suite Superior | Minibar, in-room safe, desk, laptop workspace

Family Suite Superior

  • 47 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privileged Romance Deluxe & SwimUp

Privileged Romance Deluxe & SwimUp | View from room

Privileged Romance Deluxe & SwimUp

  • 58 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite Single

Minibar, in-room safe, desk, laptop workspace

Superior Suite Single

  • 47 sq m
  • Resort view
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 47 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Privileged Suite & SwimUp

View from room

Privileged Suite & SwimUp

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privileged Suite

Minibar, in-room safe, desk, laptop workspace

Privileged Suite

  • 47 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privileged Suite Terrace

Privileged Suite Terrace | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Terrace

  • 50 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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SLS Playa Mujeres – ALL Inclusive Collection

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, (296)
The price is CHF 576
for 1 room
includes taxes & fees
6 Apr - 7 Apr
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About this property

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays on Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive offers 496 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive's great beach location. During your stay, you'll be close to Playa Mujeres Golf Club. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, 2 beach bars and 2 swim-up bars
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with massages at Alegria Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a 24-hour gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Playa Mujeres Golf Club and 15 minutes from Ultramar Ferry Puerto Juárez
Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 7 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Gran Caribe – On-site buffet restaurant.
Tao Cat – This theme restaurant specialises in Asian cuisine. Open selected days.
Siwichi – This theme restaurant specialises in vegetarian cuisine. Open selected days.
Adelita – On-site theme restaurant. Open selected days.
BLoved – On-site restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • BLoved
  • Gran Caribe
  • Siwichi
  • Tao Cat

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 731 out of 1372 reviews
Rating 8 - Good. 317 out of 1372 reviews
Rating 6 - Okay. 161 out of 1372 reviews
Rating 4 - Poor. 88 out of 1372 reviews
Rating 2 - Terrible. 75 out of 1372 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Edvin I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything wasngreat except Adelita restaurant, the food was hirrible we walked out
Stayed 7 nights in Dec 2024

10/10 Excellent

Alize

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was really nice and the food was good and lots of events and the bartenders are really good Vincente and Javier and johnthan and the restraunts are good too
Stayed 4 nights in Dec 2024

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. Would definitely recommend. Some restaurants are better than others but overall great.
Stayed 5 nights in Dec 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time at Catalonia, we loveee it!
Stayed 3 nights in Nov 2024

6/10 Okay

Ligia Gomes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole entertainment team are Super. They are so energetic and fun. Creates the best vibes in the resort !! Lots of Restaurants options but were hard to book, most nights our dinner booking was after 8pm. House keeping could have been better, always had to ask for extra towels we had 3 people in the room and never enough towels. Very Disappointed on the Pay at Property amount I was charged. Booked thru Expedia and I have on my receipt Pay At Property CA$15.08 but when I got to the resort I was charged CA$50.48. ( very big difference on what I expected to pay in fees) Front desk was only to say Sorry and did not do anything at all to credit the charges on my credit card. Talk about false advertising, it say on the resort property details fees are MXN 31.12 per night no where does it mention per night & per person. Not impressed, Beware!!! All other resorts/hotels I have stayed at, the fees mentioned that I owe has always been what I needed to pay upon check in, not the case at Catalonia Grand Costa Mujeres Suites & Spa. They were not able nor willing to do anything other than push back to Expedia when they should fix the misleading error since it’s their resort fee. This has left a bad memory at this resort!!
Stayed 7 nights in Dec 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice, the food needs work. I’ll say the burger place was about the best thing we at there. Portions were not good. Especially at the hibachi restaurant it was enough rice for a small child. You could order extra white rice but it wouldn’t be fried. And it’s not really traditional hibachi. The resort is very quiet so if you’re looking to party or be out on the resort late nights this is a family resort so it’s not really catered towards night life fun couples. Overall service was good, and it was very clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort, great dining options and the staff was great! I will definitely come back and recommend
Stayed 4 nights in Dec 2024

4/10 Poor

Pijus

Liked: Cleanliness
Disliked: Staff & service
NOWHERE on the resort info was stated that ALL BARS don’t offer alcohol until 11am STRICT! Meaning they will serve you coffee, but no hard alcohol. So until 11am your options are coffee, sodas or mimosas/sparkling wine. As someone who can not have any wines or beer, I had to wait each day until the clock hits exactly 11am! IN MEXICO!! On MY vacation!! That is what this particular hotel decided to do and you are NOT informed when booking the hotel!! Oh and their staff loved to implement more rules!! Like at lunch time you can again have only beer, sodas, wine, but NO COFFEE, because they don’t serve it there, apparently manager Otto who is from Italy, thinks that Tiramisu goes well with all of the above but not coffee.Each day there were rules on rules; there are 2 pools, but towels are given only at 1 of them and if they didn’t get updated guest list, you will have to argue with the towel guy about getting 4 towels for 4 people. Like mentioned, all bars open at 11am exactly, so bartenders just stand there for 15-20min while the crowd on the other side is also waiting for that magical 11am so they could get their drink, but the entertainment guy let very loud displeased WOW when no one wanted to participate at his Trivia game! Worst experience! Rude staff, pouring fake mixtures instead of real tequila. They want the tips but don’t bother to provide the service! If traveling with TEENAGERS: NO PRIVACY doors in room, you can’t grab a towel without flashing people in the room
Stayed 4 nights in Dec 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the food was fantastic. Had a great experience all around
Stayed 7 nights in Nov 2024

10/10 Excellent

AnnaRae

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, as is the beach! The grounds are well kept and the room is nice and has plenty of space. As for dinning and staff, It was difficulty to get into any of the restaurants for dinner which was a bummer. We were there celebrating a birthday and asked the concierge to bring a cake to the room and asked her to help us schedule a dinner for that night. Unfortunately, she did not help us with either of the requests, and sadly didn’t even look at see if there were any cancellations at any of the restaurants, so we ate at the buffet that night. The staff at the buffet were not very attentive to my group so the many times we dinned at the Buffet, we were only served the one glass of water that they provide upon being seated.
Stayed 6 nights in Nov 2024

8/10 Good

April

Liked: Cleanliness
Stayed 4 nights in Nov 2024

6/10 Okay

Alan

Travelled with family and small children
Liked: Cleanliness, amenities
Very difficult to make dinner reservations limited restaurant space for size of property co formed by multiple staff. Pools were cold no heated pools.
Stayed 7 nights in Dec 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food needs improvement.
Stayed 4 nights in Dec 2024

2/10 Terrible

Claudia Pamela

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff dislike you
Stayed 5 nights in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Nov 2024

8/10 Good

Mai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet is very good, the room is clean, and the beach is very beautiful
Stayed 5 nights in Nov 2024

6/10 Okay

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
All the amenities are very close so it is very convenient. Staff around all areas are very friendly and helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nirmalkumar

Stayed 7 nights in Nov 2024

10/10 Excellent

Breanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of this property are absolutely beautiful! My children ages 3 and 11 did get a bit bored here and there but the pool and beach made up for it. The staff are so friendly, and daily entertainment is a lot of fun.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christiana

Stayed 2 nights in Nov 2024

4/10 Poor

Joanna, Gypsum

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
This is our first trip to Mexico when the service was a big disappointment.. Nice hotel, nice beach, good food. The worse was bar at the beach (and yes, we were tipping), slow and water down drink. I'm not a big drinker but when you order an aperol and they are skipping the prosecco (just aperol and sparkling water) it's very water down. Service during the breakfast and lunch doesn't really exist, you have to ask for water and coffee. Forget about refills. It's slightly better during the dinner. We celebrated my daughter 30th birthday. They said they would put banner and deliver the birthday cake to her room. I didn't happen until I went to the guests service at 5:45pm. You don't get any information upon arrival...just scan QR code. You have to scan it even if you file a complain. My husban got bitten by the bedbugs and we killed a big cockrouch. We were told they are coming from outside. I really hope this is not a new standard in Mexico. We won't be coming back to this property for sure.
Stayed 6 nights in Nov 2024

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, I want to state that the overall stay was nice. I'm a bit of a germaphobe, but was not bothered by any of the facilities, so that's great. We do hope to return, though will probably bring our own toilet paper :) Pros: The staff were friendly, the facilities are reasonably new/clean, food was tasty, beach is kept relatively clean, sales pitches were short and friendly (low pressure), young kid facilities are reasonable, availability of bottled water is good Cons: The toilets, a funny thing to nag about, but it's surprisingly relevant. The toilet is very very shallow - Use your imagination to figure what that results in. The toilets are also wall-mounted. Our in-room toilet was falling off the wall, so it wouldn't support any weight. The solution was to put a few pieces of wood under it. It still wobbled, but at least we could use it. The toilet paper provided is your standard-faire commercial 1 ply, but it can also double as 200-grit sandpaper if needed. Specialty restaurant reservations were a mess. Staff cannot help you book any spots, unless you're willing to pay additional for an expensive bottle of wine or lobster meal. During a 1 week stay, we were only able to snag a very late timeslot for one of the less popular themed restaurants ONCE. The no-reservation buffet is nice, don't get me wrong, but the food does tend to get a bit repetitive, presumably in favour of reducing food waste.
Stayed 4 nights in Nov 2024

8/10 Good

JEANINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family trip
Overall, we were very pleased. Service was very good. Hugo, our beach server, was fabulous! Very disappointed in dinner reservation availability! We were only there for 4 nights and were only able to get reservations for 1 of the 3 restaurants we really wanted to try. When I inquired at the front desk, I was told the hotel "is full" and there is nothing they can do. Food overall was pretty good for an all-inclusive. Since we couldn't get into the restaurants we wanted, we "settled" for Players Sports Bar and it was GREAT! Bar food with a Mexican twist & great cocktails...YUM! I would suggest making reservations the second you check in. Beach was beautiful and the pool was amazing. We would definitely go back.
Stayed 4 nights in Nov 2024